Grand Sylhet Hotel & Resort, based on user reviews, offers a blend of luxurious amenities and a scenic atmosphere that make it a favored destination for many travelers. While the hotel boasts several positive attributes, like exceptional service and great dining experiences, it also faces some shortcomings, including maintenance issues in certain areas. Here's a detailed list of the positives and negatives based on guest feedback.
1/5
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Safe area
Luxury
Spa
Grand Sylhet Hotel & Resort
8.7
(267 ratings)
Sylhet, Bangladesh -
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1.5 km Adventure World
4 km Shrine of Hazrat Shah Jalal
4 km Shahi Eidgah
Hotel Overview
Hotel highlights
Atmosphere
Location
Breakfast
- Exceptional Customer Service: Guests frequently praise the attentive and friendly staff, enhancing their overall experience.
- Scenic Location: The hotel's location amidst beautiful natural surroundings is highly appreciated, providing a serene and tranquil environment.
- Spacious and Clean Rooms: Many visitors commend the spaciousness and cleanliness of the rooms, offering a comfortable stay.
- Quality Dining: The on-site dining options receive positive remarks for their variety and quality of food.
- Well-maintained Facilities: The swimming pool, fitness center, and other facilities are often highlighted for being well-kept and adding value to the guests' stay.
Area for improvement
- Maintenance Issues: Some guests report maintenance problems within their rooms, such as malfunctioning air conditioning or plumbing issues.
- Inconsistent Wi-Fi: Access to reliable Wi-Fi is occasionally cited as a problem, with some guests experiencing poor connectivity or service interruptions.
- Limited Parking: The hotel has been critiqued for having limited parking space, causing inconvenience for those traveling with their own vehicle.
- Price Concerns: A few reviewers mention that, despite the quality offered, the price point can feel somewhat high for the value received.
- Noisy Environments: Due to its popularity and the nature of events hosted, some guests have reported noise disturbances during their stay, impacting their relaxation.
Amenities
Game room
Pool
Spa
Free WiFi
Parking included
Laundry
Gym
Restaurant
8.7RateScore
Total 267 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.7
8.4
booking
256 Reviews
8.7 / 10
expedia
11 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Food
Atmosphere
Transit
Breakfast
Cleanliness
Fitness
Amenities
Bathroom
Family
Business
Bar
Restaurant
Wellness
Nightlife
Gym
Spa
Sleep
Location was mentioned 41 times
0% Negative76% Positive
Reviews based on Location
Salsabil C5 months ago
Grand Sylhet is great addition to the metro area.From the begining to the end our stay was smooth. Signature restaurant has great choices of food. We were welcomed by our host Imrana she showed us our table and handed over to our waiter Imran who has great knowledge about food.He helped us with menu and with selecting our food.The restaurant has variety of options for western and desi food.The best part about Grand Sylhet is their customer service,their employees is their biggest resources.We enjoyed our stay at the Grad Sylhet and it is next to Sylhet airport.Now we can say that in Sylhet there is some place to go and stay which is Grand Sylhet.That journey was amazing 😍
Mahinul Islam Meem6 months ago
5/5
Had a great experience in here. One and only proper five star hotel in Sylhet city as per my knowledge. Close to the airport and bit far from the crowded main city. Rooms and bathrooms were top notch with high tech facilities. Pool and spa facilities were nice. The hotel itself is beautiful, one can find it enjoyable to wander around the hotel space. Its has a movie theatre inside to enjoy the latest movies. The staff were very professional and helpful. The in house food was average but a little pricy. But the breakfast was amazing. So many items to choose from. And every item was very fresh and tasteful.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 235
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
24Download
16Upload
22Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.2 - $0.4
Coffee
$0.7 - $3.5
Beer 0.5L
$1.7 - $4.2
Meal, inexpensive restaurant
$0.3 - $4.2
Public transport, one-way ticket
$0.4 - $1.1
Taxi 1km (normal tariff)
$0.3 - $1
Meal for 2 people, mid-range restaurant, three-course
$4.2 - $25.1
Bottle of mid-range wine
$2.9 - $15.1
McMeal at McDonalds
$4.2 - $7.1
Coke/Pepsi 0.33L
$0.2 - $0.8
Public transport, monthly pass
$8.4
Gasoline (1 liter)
$0.7 - $1.7
Mobile phone monthly plan
$2.5 - $8.4
Fitness club, monthly fee
$4.2 - $16.8
Weather In Sylhet
°C
°F
Air Quality
Unhealthy (For Sensitive Groups)
PM2.561
PM10111
50
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets or service animals