Barceló Guatemala City is a well-regarded hotel in Guatemala City, known for its convenient location and variety of amenities. The hotel has generally received positive feedback from guests, who appreciate its comfortable accommodations and attentive staff. However, like any hospitality establishment, it has areas that can be improved based on guest reviews.
1/5
Safety index
43 out of 100
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Business
Luxury
Spa
City
Barceló Guatemala City
8.9
(5,514 ratings)
Guatemala City, Guatemala -
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770 m La Aurora Zoo
1.12 km U.S. Embassy in Guatemala
1.26 km Embassy of Mexico in Guatemala
Hotel Overview
Hotel highlights
Atmosphere
Location
Food
- Convenient Location: Guests appreciate the hotel's proximity to the airport and local attractions, making it a good choice for travelers.
- Friendly and Attentive Staff: Many reviewers note the staff's warm and welcoming demeanor, along with their readiness to assist.
- Comfortable Rooms: The accommodations are frequently praised for being clean, spacious, and comfortable.
- Quality Dining Options: The on-site restaurants and bars are highlighted for their variety and quality of food and drinks.
- Amenities and Facilities: The hotel's pool, gym, and other facilities are well-maintained and add value to guests' stays.
Area for improvement
- Occasional Noise Issues: Some guests mention noise from nearby rooms or the surrounding area, which can affect comfort.
- Wi-Fi Connectivity Problems: There are occasional complaints about the reliability and speed of the hotel's Wi-Fi service.
- Price Point: Some reviewers find the hotel's rates to be on the higher side compared to other local options.
- Room Maintenance: A few guests note issues with room maintenance, such as aging fixtures or minor repairs needed.
- Check-In/Check-Out Delays: During peak times, guests have experienced long waits for check-in or check-out, causing inconvenience.
Amenities
Extra beds/cribs
Free airport shuttle
Spa
Hot Tub
Pool
Breakfast available
Free WiFi
Parking included
Related hotel videos
8.9RateScore
Total 5,514 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
9.0
booking
3,654 Reviews
8.8 / 10
expedia
1,860 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Atmosphere
Location
Food
Cleanliness
Breakfast
Family
Fitness
Amenities
Transit
Business
Parking
Pool
Restaurant
Bar
Sleep
Accessibility
Bathroom
Gym
Wellness
Spa
Nightlife
Wi-Fi
Hot Tub
Nature
Couples
Air Conditioning
Kitchen
Entertainment
Atmosphere was mentioned 1121 times
0% Negative99% Positive
Reviews based on Atmosphere
Ana S11 months ago
5/5
The place deserved its 5 stars. The personnel really knows how to treat you and make you feel very comfortable. The pool, spa, food all was spot on. I am definitely returning.! 5 stars
Sharon S1 year ago
5/5
Resort feel, convenient location. We paid for the high-floor duplex room and felt very comfortable. We enjoyed time at the pool and meals at the buffet and sports bar restaurants. All worked well for our group of three adults.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 397
Number of floors 10
Number of buildings/towers 2
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
66Upload
34Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
44 out of 100
Risky
Nighttime safety
21 out of 100
Unsafe
Guatemala City safety index
43
Overall Safety Index
Risky
An average rating of the six safety categories
43 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
49
Physical safety
Unsafe
Likelihood of injury due to harmful intent.
33
Property safety
Very Unsafe
Likelihood of theft.
9
Political safety
Unsafe
Potential for infringement of political rights or political unrest.
39
LGBTQ safety
Unsafe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
27
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
64
Overall Crime index
High
An average rating of the crime categories
64 out of 100
Property crime severity
High
67
Mugging or robbery 71/100
Car theft 62/100
Car break-ins 69/100
Home break-ins 53/100
Violent crime severity
High
76
Physical attacks 55/100
Racism or religion motivated attacks 26/100
Other crime severity
High
77
Insult or harassment in public 37/100
Corruption or bribery 85/100
Drug problem 56/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.6 - $1.2
Coffee
$1.8 - $4.7
Beer 0.5L
$0.9 - $1.5
Meal, inexpensive restaurant
$2.9 - $8.8
Public transport, one-way ticket
$0.4 - $1.2
Taxi 1km (normal tariff)
$0.4 - $1
Meal for 2 people, mid-range restaurant, three-course
$32.4 - $82.6
Bottle of mid-range wine
$4.7 - $11.8
McMeal at McDonalds
$4.7 - $6
Coke/Pepsi 0.33L
$0.7 - $2.9
Public transport, monthly pass
$8.8 - $26
Gasoline (1 liter)
$0.9 - $1.3
Mobile phone monthly plan
$11.8 - $35.4
Fitness club, monthly fee
$35.3 - $59
Weather In Guatemala City
°C
°F
Air Quality
Unhealthy (For Sensitive Groups)
PM2.535
PM1047
61
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Heavy
Potential slowdowns and congestion, expect delays during peak travel times.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets or service animals