Royal Orchid Guam Hotel in Tamuning has garnered mixed reviews from guests. The feedback highlights both positive aspects that enhance the guest experience and areas where improvements are needed.
1/5
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Business
Family
Royal Orchid Guam Hotel
6.6
(1,180 ratings)
Tamuning, Guam -
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560 m Ypao Beach Park
1.33 km Tumon Beach
1 km T Galleria by DFS
Hotel Overview
Hotel highlights
Location
Food
- Location: The hotel's proximity to shopping areas and the beach is highly appreciated by guests.
- Room Views: Guests love the scenic views of the ocean and surrounding areas from their rooms.
- Spacious Rooms: Many reviewers have mentioned that the rooms are quite spacious and comfortable.
- Swimming Pool: The outdoor swimming pool is a hit among families and those looking to relax.
- Friendly Staff: The staff's friendly and helpful demeanor is often highlighted in reviews.
Area for improvement
Cleanliness
Bathroom
Amenities
- Maintenance: Guests have reported that the hotel could benefit from better upkeep and maintenance.
- Cleanliness: Cleanliness levels in both common areas and rooms have been a concern for some guests.
- Outdated Decor: The decor and furnishings throughout the hotel are seen as outdated by many visitors.
- WiFi Quality: The WiFi service is often reported to be unreliable and slow.
- Air Conditioning: Some guests have experienced issues with the air conditioning system not working properly.
Amenities
Extra beds/cribs
Grocery/Convenience store
Pool
Breakfast available
Free WiFi
Gym
Air conditioning
Laundry
6.6RateScore
Total 1,180 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
6.7
6.6
booking
185 Reviews
6.7 / 10
expedia
995 Reviews
6.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
60+ People Are Talking
Cleanliness
Location
Bathroom
Sleep
Amenities
Nature
Fitness
Air Conditioning
Food
Wi-Fi
Transit
Kitchen
Parking
Breakfast
Gym
Accessibility
Pool
Bar
Family
Entertainment
Atmosphere
Business
Restaurant
Beach
Nightlife
Cleanliness was mentioned 94 times
67% Negative26% Positive
Reviews based on Cleanliness
C Williams10 months ago
1/5
Staying here for work so we’ve had an extended stay to be able to evaluate the hotel. The hotel has two main elevators and leave from the lobby area one of which is broken all the time. The hotel is constantly full of humidity and you have to request a dehumidifier for your room otherwise, you start smelling mold. As well as the place is infested with cockroaches as you can see on other photos from my coworkers that are staying here as well. The hot water is a hit or miss affair, You just have to time it right lol. Part of the outside facia is coming off the building on the parking lot side so be careful walking by there. It’s a pretty run down property and need some remodeling for sure. Oh yeah and don’t let the hotel do your laundry if you want any of your clothes back 😳
Brooks Harrison6 months ago
1/5
Absolutely disgusting. Roaches, urine and feces on the wall, hair and grime all over the room and bathroom. IT TOOK 3 DAYS of telling them about the poop on the wall before i finally got fed up and asked for cleaning supplies to clean it myself, THEN the manager came up, and cleaned the room herself. I am here for work so i am stuck, and I hate every second I am stuck in this ABSOLUTE dump. We have almost 30 rooms rented, with over 50 people here, and every single one of us is unhappy with how nasty this place is. They even gave us another room to look at AND IT HAD PEE ON THE SEAT TOO
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 204
Number of floors 7
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
9Download
19Upload
8Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.4 - $2.3
Coffee
$3.7 - $7.4
Beer 0.5L
$1.9
Meal, inexpensive restaurant
$11.1 - $13.8
Taxi 1km (normal tariff)
$1.4
Meal for 2 people, mid-range restaurant, three-course
$36.9 - $92.2
Bottle of mid-range wine
$11.1 - $12
McMeal at McDonalds
$8.3 - $13.8
Coke/Pepsi 0.33L
$2.8 - $2.8
Gasoline (1 liter)
$1.1 - $1.2
Mobile phone monthly plan
$69.1
Fitness club, monthly fee
$32.3 - $92.2
Weather In Tamuning
°C
°F
Precipitation In Tamuning
mm
in
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets