COMIS Hotel & Golf Resort

Sue B5 months ago

First impressions were good and staff pleasant. Stayed 4 nights and given room that had an interconnecting door, which was unlocked! There was a large panel slotted against the wardrobe, which presumably was waiting to be put over the interconnecting doorway. Unfortunately the lamp control was also shoved behind the panel, so we could only switch the lamp on and off by moving the panel. The bath plug was held together by what appeared to be a paper clip with the prongs sticking out. Despite reporting the room issues to reception, no one bothered to do anyting about it. The restaurant food was generally good and staff were pleasant, but one evening my husband's main meal was given to another diner and despite staff being made aware of my food allergy, I was still given a potentially life threatening dessert, being assured that it was safe for me. I appreciate that dogs are welcomed in the hotel and appear to be able to go anywhere, but I personally don't think that dogs should be allowed into the restaurant. |Overall although there were issues, we stayed positive and enjoyed our first visit to the Isle of Man.