The Hyatt Centric in San Salvador, located in Antiguo Cuscatlán, is a well-regarded hotel that garners mixed feedback from guests. Individuals appreciate its modern amenities, location, and services, highlighting the dedication to providing a comfortable and unique experience. However, some areas for improvement have been consistently mentioned by past visitors.
1/5
Safety index
54 out of 100
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Luxury
Hyatt Centric San Salvador
9.4
(605 ratings)
Antiguo Cuscatlán, El Salvador -
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280 m La Gran Via Shopping Center
420 m Multiplaza
2 km U.S. Embassy in San Salvador
Hotel Overview
Hotel highlights
Location
Atmosphere
Food
- Location: Centrally located, convenient for business and leisure activities.
- Modern Amenities: Equipped with contemporary facilities ensuring a comfortable stay.
- Staff Service: Friendly and helpful staff; exceptional customer service noted.
- Room Comfort: Rooms are spacious, well-decorated, and offer a comfortable sleeping environment.
- Cleanliness: High standard of cleanliness throughout the hotel.
Area for improvement
- Pricing: Some guests find the pricing to be on the higher side.
- Noise Levels: Can be noisy, especially rooms facing busy streets.
- Food Variety: Limited options in food selection at the hotel's restaurant.
- Booking Issues: Occasional problems with booking and reservation management.
- Internet Connectivity: Inconsistent Wi-Fi speeds and connectivity issues reported.
Amenities
Extra beds/cribs
Pool
Breakfast available
Restaurant
Bar
Room service
Pet friendly
Parking included
Related hotel videos
9.4RateScore
Total 605 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.3
9.6
booking
383 Reviews
9.3 / 10
expedia
222 Reviews
9.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Atmosphere
Food
Breakfast
Fitness
Restaurant
Amenities
Cleanliness
Pool
Bar
Business
Parking
Gym
Bathroom
Location was mentioned 31 times
0% Negative77% Positive
Reviews based on Location
Joshua Hyman4 months ago
5/5
We stayed on the 8th floor (top floor) for 3 nights. This hotel is in a great location with two nice size malls on either side. The staff are very well trained and offer smiles and hellos everytime you walk by them. The room was quite average size with a huge window. The dark screen to keep out the light was useful while sleeping. The pool and gym area is modern and clean. The restaurant had great food and staff. We sat out on the terrace with birds coming by as we had our breakfast. Overall I would stay here again and I highly recommend this hotel.
Priyanka Pahuja6 months ago
5/5
We came to El Salvador for a vacation and chose to stay at the Hyatt Centric. This hotel has everything that you need, great location and amenities, friendliest staff, amazing food and all the views. We stayed for 3 nights in a Standard 2 Queen Room and then returned back from the country side a day earlier to spend another 2 nights as we loved everything here so much, we got upgraded to a Two Queen Suite based on our Globalist Status and we couldn’t have asked for anything better. All the rooms are equipped with a Keurig, a Dry Bar hair dryer and an electric kettle, we had to heat some food and asked where the microwave was located, but they sent someone with a microwave to our room to heat it up ourselves. The bar downstairs and the poolside is open till midnight and they make killer Espresso Martinis with fresh espresso shots off the coffee cafe they have. We had food on our last night in the hotel lobby and it was nothing short of great, we ordered room service but asked them to serve us in the lobby and it was as smooth as it could be. Gabriel was always around to help us, he had great recommendations for places to visit, always had a smile when we walked in or out of the hotel and asked us about our experiences in the country. We also happened to speak to Jaime, the manager from the kitchen, the staff from the breakfast buffet remembered us every morning and knew exactly what we would want. Overall, it was definitely one of the best Hyatt stays we’ve ever had in terms of the property, location, amenities, staff, food and hospitality.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Nov, 2023Now
General Info
Total number of rooms 138
Number of floors 8
Number of buildings/towers 1
Year Built 2018
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
17Download
30Upload
6Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
50 out of 100
Risky
Nighttime safety
28 out of 100
Unsafe
Antiguo Cuscatlán safety index
54
Overall Safety Index
Risky
An average rating of the six safety categories
54 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
54
Physical safety
Safe
Likelihood of injury due to harmful intent.
67
Property safety
Very Unsafe
Likelihood of theft.
11
Political safety
Risky
Potential for infringement of political rights or political unrest.
51
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
43
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
61
Overall Crime index
High
An average rating of the crime categories
61 out of 100
Property crime severity
High
66
Mugging or robbery 67/100
Car theft 60/100
Car break-ins 69/100
Home break-ins 52/100
Violent crime severity
High
71
Physical attacks 57/100
Racism or religion motivated attacks 21/100
Other crime severity
High
73
Insult or harassment in public 43/100
Corruption or bribery 77/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.7 - $1.2
Coffee
$1.4 - $4.6
Beer 0.5L
$0.9 - $2.3
Meal, inexpensive restaurant
$4.6 - $13.8
Public transport, one-way ticket
$0.2 - $0.9
Taxi 1km (normal tariff)
$2.3 - $4.6
Meal for 2 people, mid-range restaurant, three-course
$23 - $73.8
Bottle of mid-range wine
$6.5 - $18.4
McMeal at McDonalds
$6 - $6.9
Coke/Pepsi 0.33L
$0.7 - $1.8
Public transport, monthly pass
$21.5
Gasoline (1 liter)
$0.9 - $1.1
Mobile phone monthly plan
$13.8 - $23
Fitness club, monthly fee
$18.4 - $32.3
Weather In Antiguo Cuscatlán
°C
°F
Precipitation In Antiguo Cuscatlán
mm
in
Air Quality
Unhealthy
PM2.527
PM1059
79
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)