El Mouradi Palace

Zakaria Ghrb5 months ago

2/5

Doesn't fit the 5 star rating. Room 3.5/5 I would give it a 4/5 but the carpets were very nasty, and the noise outside was too loud some times (i think it comes from the air conditioning system). The halls too need new carpets. Pool 2.5/5 The pool is just average. The mural in it however is not family friendly (an image of adult topless women performing adult things, and it's not even a good mural regardless of what it showed). Food 3.5/5 Although the food and dining area were very nice, one of your cooks gave me a one of a kind experience that is part of the reason why i might never come back, because he and some others of your staff wouldn't want me to come back for a reason i'll mention at the end of my review. Some of the staff were really nice and welcoming, some others would have treated me better if they did not know i was from their neighbouring country. The turkey cook, and both of the bars' bartenders on 28-12-2023 night to be more specific, I would not write this here publicly but I did not get a reply for the email I wrote you. I also would like to add that after my stay i found out that some rooms have been renovated and from the photos I've seen they look so much better than what I was given.