Park Piolets MountainHotel & Spa, located in Soldeu, is a well-reviewed alpine hotel known for its scenic mountain views and proximity to ski slopes. Guests have noted the hotel's excellent facilities, including its spa and dining options, but have also pointed out areas needing improvement.
1/5
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Family
Luxury
Spa
Adventure sport
Park Piolets MountainHotel & Spa
8.8
(815 ratings)
Soldeu, Andorra -
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910 m Grandvalira Ski Area
910 m Soldeu Ski Resort
1 km GrandValira
Hotel Overview
Hotel highlights
Food
Wellness
Spa
- Scenic Location: Nestled in the mountains, offering breathtaking views.
- Friendly Staff: Warm and helpful service received from the staff.
- Quality Dining: Variety and quality of food appreciated by guests.
- Luxurious Spa: Spa facilities praised for relaxation opportunities.
- Comfortable Rooms: Guests have found the rooms to be spacious and comfortable.
Area for improvement
Air Conditioning
- Pricey: Some guests feel the hotel and its services are overpriced.
- Wi-Fi Connectivity: Complaints about the poor or inconsistent Wi-Fi service.
- Room Temperature: Difficulty in managing room temperature has been a concern.
- Noise Levels: Some guests have experienced issues with noise, affecting their rest.
- Limited Parking: Challenges with parking availability have been reported.
Amenities
Kids pool
Game room
Babysitting
Kids club
Spa
Hot Tub
Pool
Breakfast available
8.8RateScore
Total 815 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.9
8.6
booking
644 Reviews
8.9 / 10
expedia
171 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Wellness
Spa
Family
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Location
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Amenities
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Cleanliness
Bar
Restaurant
Sleep
Parking
Pool
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Transit
Air Conditioning
Gym
Accessibility
Nightlife
Wi-Fi
Hot Tub
Kitchen
Food was mentioned 130 times
3% Negative90% Positive
Reviews based on Food
Oil Age Man5 months ago
3/5
My wife and I stayed here with our two kids aged 16 & 11. First of all you are met by very friendly staff willing to park your vehicle and look after your luggage, great. Check in was problematic though, we booked through an intermediary, family of 4, 1 kid goes free. The hotel told us they only had 3 adults, and what’s more we would have to pay an additional €450 for our 11 yr old! Eh, no way! They also said they never offer a deal on kids. After much arguing it was left until further notice and we were allowed to check in. Appart from this unneeded stress on what was just a two day treat, we had a nice time at this hotel. The food is awesome, both breakfast and buffet dinner. There is a gym and play for kids. However be warned, if like us you have kids who Ski all day you won’t make the spa as it’s closed to under 16s after 5pm! Plus it’s a pricey extra. Shame after a hard day on the slopes. On checking out the manager did say they would take the booking up with the intermediary and we wouldn’t pay the extra. To sum up, I’d double check your booking before turning up for your luxury stay, and if you’re skiing with kids similar ages to ours, I’d stay somewhere else.
Lucie Smolinski1 year ago
4/5
Overall, we had a very nice stay in the hotel. Rooms were comfortable and cozy, food served at the restaurant KAO or at the bar was excellent!. The breakfast and dinner buffet offered good selection of meals. Location was convenient - only a short stroll to the Gondola (hotel also offers a transport). What we didn't appreciate - all the additional charges - spa / swimming pool at cost of 25 Eur per adult (11 Eur per child) per 1 entry. This is the first hotel I've stayed at where they charge guests for using the swimming pool. Service was fine for most part, with some exceptions though - the 2 ladies at the KAO restaurant could use some training on customer service. The prices of food / drinks are 5 star, but I still don't understand what makes this hotel 5 star. In my opinion it is a good 4 star hotel.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 150
Number of floors 7
Number of buildings/towers 1
Year Built 2003
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
3Download
95Upload
137Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $1.5
Coffee
$1 - $3.5
Beer 0.5L
$0.6 - $2
Meal, inexpensive restaurant
$9.4 - $20
Public transport, one-way ticket
$1.9 - $3
Taxi 1km (normal tariff)
$1.2 - $4
Meal for 2 people, mid-range restaurant, three-course
$31.4 - $100.4
Bottle of mid-range wine
$5 - $8
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.9 - $2.3
Public transport, monthly pass
$15 - $50
Gasoline (1 liter)
$1.3 - $1.8
Mobile phone monthly plan
$26 - $26
Fitness club, monthly fee
$25 - $30
Weather In Soldeu
°C
°F
Precipitation In Soldeu
mm
in
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets or service animals