Jannah Burj Al Sarab, located in Abu Dhabi, is a luxury hotel that has attracted a variety of opinions from its guests. This hotel, nestled in the heart of Abu Dhabi, promises an exceptional stay with its array of amenities and services. Based on user reviews, the hotel has been praised for certain aspects of its offerings, while also receiving criticism for others. Below are lists detailing the good and bad points noted by guests.
1/5
Safety index
62 out of 100
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Safe area
Business
Family
Luxury
Jannah Burj Al Sarab
8.4
(5,725 ratings)
Abu Dhabi, United Arab Emirates -
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420 m Abu Dhabi Corniche
1.12 km Abu Dhabi Mall
1.12 km Abu Dhabi Commercial Bank
Hotel Overview
Hotel highlights
Cleanliness
Location
Atmosphere
- Exceptional Staff Service: Guests have often praised the hotel for its friendly and attentive staff, who go above and beyond to ensure a comfortable and satisfying stay.
- Prime Location: Its location in Abu Dhabi is appreciated for easy access to local attractions, shopping, and dining options.
- Luxurious Amenities: The hotel offers top-notch amenities, including a swimming pool, fitness center, and high-quality in-room features, that enhance the guest experience.
- Stunning Views: Many rooms offer breathtaking views of the city or the sea, providing a memorable backdrop to the stay.
- Spacious and Clean Rooms: Reviewers have noted the spaciousness and cleanliness of the rooms, highlighting comfortable beds and well-maintained facilities.
Area for improvement
Air Conditioning
- High Price Point: Some guests feel that the hotel's rates are higher than average, impacting its value for money.
- Occasional Maintenance Issues: There have been reports of maintenance issues in some rooms, including minor repair needs and aging decor.
- Limited Dining Options: Though the hotel provides dining services, some guests have expressed a desire for more variety in the culinary offerings.
- Payment and Billing Confusion: A few guests have encountered confusion or errors in the hotel's billing process, leading to inconveniences during their stay.
- Internet Connectivity Problems: Despite providing complimentary Wi-Fi, some guests have faced challenges with internet speed and connectivity during their stay.
Amenities
Babysitting
Extra beds/cribs
Grocery/Convenience store
Pool
Breakfast available
Restaurant
Room service
Free WiFi
Related hotel videos
8.4RateScore
Total 5,725 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
8.4
booking
5,362 Reviews
8.4 / 10
expedia
363 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Location
Atmosphere
Breakfast
Food
Amenities
Bathroom
Fitness
Sleep
Parking
Restaurant
Pool
Family
Wi-Fi
Gym
Nature
Accessibility
Business
Air Conditioning
Kitchen
Bar
Transit
Hot Tub
Entertainment
Couples
Nightlife
Spa
Cleanliness was mentioned 156 times
18% Negative79% Positive
Reviews based on Cleanliness
Diyan D4 months ago
I had a beautiful cleaning service. And very helpful, Mr. Afroz was very good. Great hotel. The pool and gym are very state of the art, perhaps I would have liked the slightly more open pool more. But otherwise all is well. The staff at reception were also very helpful.
Tatev M4 months ago
We enjoyed the time here so much. Personal was so pleasant. Especially Raghu and Knchle were very pleasant to us. We were here with our friends. I really advice this hotel. Food was perfect. Cleaning was perfect too. So come and enjoy your holiday here.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Nov, 2023Now
General Info
Total number of rooms 318
Number of floors 18
Number of buildings/towers 1
Year Built 2015
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
6Download
232Upload
136Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
90 out of 100
Very Safe
Nighttime safety
84 out of 100
Very Safe
Abu Dhabi safety index
62
Overall Safety Index
Safe
An average rating of the six safety categories
62 out of 100
Women safety
Unsafe
Likelihood of inappropriate behavior against women.
31
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
98
Property safety
Risky
Likelihood of theft.
60
Political safety
Very Unsafe
Potential for infringement of political rights or political unrest.
14
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
70
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
13
Overall Crime index
Minimal
An average rating of the crime categories
13 out of 100
Property crime severity
Minimal
12
Mugging or robbery 10/100
Car theft 9/100
Car break-ins 12/100
Home break-ins 10/100
Violent crime severity
Minimal
10
Physical attacks 11/100
Racism or religion motivated attacks 12/100
Other crime severity
Minimal
8
Insult or harassment in public 14/100
Corruption or bribery 20/100
Drug problem 16/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $0.8
Coffee
$2.5 - $11.3
Beer 0.5L
$1.3 - $3.8
Meal, inexpensive restaurant
$3.8 - $25.1
Public transport, one-way ticket
$0.5 - $1
Taxi 1km (normal tariff)
$0.5 - $0.9
Meal for 2 people, mid-range restaurant, three-course
$37.7 - $125.5
Bottle of mid-range wine
$7.5 - $25.1
McMeal at McDonalds
$7.5 - $11.3
Coke/Pepsi 0.33L
$0.8 - $2.5
Public transport, monthly pass
$20.1 - $37.7
Gasoline (1 liter)
$0.7 - $1.1
Mobile phone monthly plan
$25.1 - $100.4
Fitness club, monthly fee
$24.8 - $150.6
Weather In Abu Dhabi
°C
°F
Air Quality
Unhealthy (For Sensitive Groups)
PM2.556
PM10132
49
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets