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Image of DoubleTree by Hilton Dubai - Business Bay
Image of DoubleTree by Hilton Dubai - Business Bay
Image of DoubleTree by Hilton Dubai - Business Bay
Image of DoubleTree by Hilton Dubai - Business Bay
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1/5

Image of DoubleTree by Hilton Dubai - Business Bay
Image of DoubleTree by Hilton Dubai - Business BayImage of DoubleTree by Hilton Dubai - Business BayImage of DoubleTree by Hilton Dubai - Business BayImage of DoubleTree by Hilton Dubai - Business Bay

Safety index

64 out of 100

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Safe area tag

Safe area

Business

Family

Spa

City

Shopping

DoubleTree by Hilton Dubai - Business Bay

Rating icon

8.9

Good (16,610 ratings)

Dubai, United Arab Emirates - 

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1.05 km Dubai Mall

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1.26 km Dubai Fountain

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1.5 km Dubai Opera

Hotel Overview

DoubleTree by Hilton Dubai - Business Bay is a popular hotel located in Dubai that has received mixed reviews from guests. It is known for offering quality accommodations and various amenities designed to cater to the needs of both business and leisure travelers. However, like any establishment, it has its strengths and weaknesses as pointed out by previous visitors.

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Hotel highlights

Property

Breakfast

Location

  1. Location: Conveniently situated in the heart of Dubai, offering easy access to business centers and tourist attractions.
  2. Customer Service: Staff are often commended for their friendly and helpful demeanor, enhancing the overall guest experience.
  3. Room Quality: Rooms are praised for being spacious, clean, and well-equipped with modern amenities.
  4. Facilities: The hotel boasts a variety of high-quality facilities, including a fitness center, pool, and on-site dining options.
  5. Breakfast Variety: The breakfast buffet is highlighted for its wide range of options, catering to different dietary needs and preferences.
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Area for improvement

Room

Air Conditioning

Bathroom

  1. Noise Levels: Some guests have reported issues with noise from surrounding areas, affecting their sleep quality.
  2. Price: A number of guests find the hotel prices to be higher than expected, making it less accessible for budget travelers.
  3. Internet Connectivity: There have been complaints about inconsistent or slow Wi-Fi in certain parts of the hotel.
  4. Room Service: Delays in room service and occasional mistakes in orders have been pointed out by some visitors.
  5. Maintenance Issues: Minor maintenance problems within rooms and hotel facilities have occasionally detracted from the guest experience.

Amenities

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pool

Restaurant

Bar

Room service

Room service

Spa

Spa

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Related hotel videos

Score icon8.9

RateScore

Total 16,610 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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8.8

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8.6

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3.5/5

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4.5/5

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agoda

187 Reviews

8.9 / 10

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booking

3,608 Reviews

8.8 / 10

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expedia

811 Reviews

8.6 / 10

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google

437 Reviews

3.5 / 5

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tripadvisor

11,567 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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437+ People Are Talking

Service

Property

Room

Breakfast

Bathroom

Air Conditioning

Location

Cleanliness

Sleep

Transit

Business

Restaurant

Dining

Accessibility

Bar

Atmosphere

Parking

TV

Gym

Fitness

Kitchen

Nightlife

Wellness

Safety

Spa

Wi-Fi

Service was mentioned 148 times

47% Negative46% Positive

Reviews based on Service

User image
Gregorio Iglesias6 months ago
2/5Google icon

A Hot Mess at DoubleTree: Great Reception, But AC Woes Persist I recently stayed at the DoubleTree hotel, and while many aspects of my stay were commendable, the experience was significantly marred by a terrible issue with the air conditioning. The hotel's location is fantastic, and the staff at the reception was incredibly welcoming and helpful. Check-in was a breeze, and the professionalism of the staff made me feel right at home. They were attentive and responsive to my concerns. However, the one critical flaw that overshadowed my entire stay was the oppressive heat in the room. Despite my best efforts to adjust the thermostat and even after being moved to another room, the air conditioning system seemed incapable of cooling the room adequately. It felt like a sauna in there, and it made for an incredibly uncomfortable night's sleep. While I wanted to enjoy all the positive aspects of the DoubleTree, the incredible reception was sadly offset by the persistent AC issues. Even after changing rooms, the problem persisted, and it was clear that this was a systemic issue within the hotel. I hope that the management promptly addresses this problem, as it severely impacts the overall guest experience. Until this issue is resolved, I would caution potential guests to consider their stay carefully, especially during warm weather. The excellent reception staff can only do so much to compensate for a sleepless night in sweltering conditions.

User image
Junhyung Jeong (정준형)7 months ago
5/5Google icon

(Stayed 2 nights at the end of July) I don't understand why this hotel has such a low rating. Check-in by the reception staff was accurate and fast, and the breakfast consisted of clean, easy-to-eat foods. In particular, Adam was really kind and went out of his way to help us and was very helpful during our family's stay in Frankfurt.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 238

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Number of floors 12

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

163

Upload

57

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Dubai Mall

1.05 km

Dubai Fountain

1.26 km

Dubai Opera

1.5 km

Burj Khalifa

2 km

Dubai Aquarium & Underwater Zoo

2.5 km

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Getting around

Dubai Trolley Station 1 Tram Station

910 m

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Airports Nearby

Dubai Intl. Airport (DXB)

9.5 km

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Restaurants

Cavo

910 m

My Square

Nearby

ستاربكس

Nearby

كاريبو

910 m

Title Brew

210 m

Street View

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Daytime safety

91 out of 100

Very Safe

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Nighttime safety

83 out of 100

Very Safe

Dubai safety index

Safety

Crime

64

Overall Safety Index

Safe

An average rating of the six safety categories

64 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

43

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Risky

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Likelihood of theft.

lowhigh

43

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

70

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

87

16

Overall Crime index

Minimal

An average rating of the crime categories

16 out of 100

Property crime severity

Minimal

17

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Mugging or robbery  13/100

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Car theft  11/100

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Car break-ins  16/100

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Home break-ins  14/100

Violent crime severity

Minimal

12

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Physical attacks  15/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

12

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Insult or harassment in public  19/100

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Corruption or bribery  24/100

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Drug problem  18/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $1

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Coffee

$2.6 - $9

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Beer 0.5L

$1.3 - $6.4

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Meal, inexpensive restaurant

$4.6 - $20.6

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Public transport, one-way ticket

$1.2 - $2.6

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Taxi 1km (normal tariff)

$0.5 - $1.3

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Meal for 2 people, mid-range restaurant, three-course

$39.9 - $154.6

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Bottle of mid-range wine

$7.7 - $25.8

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McMeal at McDonalds

$7 - $10.3

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Coke/Pepsi 0.33L

$0.6 - $2.6

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Public transport, monthly pass

$51.5 - $90.2

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Gasoline (1 liter)

$0.7 - $0.9

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Mobile phone monthly plan

$30.9 - $100.5

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Fitness club, monthly fee

$25.8 - $128.8

Weather In Dubai

°C
°F

Precipitation In Dubai

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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