RatePunk Logo
Image of Dukes The Palm, a Royal Hideaway Hotel
Image of Dukes The Palm, a Royal Hideaway Hotel
Image of Dukes The Palm, a Royal Hideaway Hotel
Image of Dukes The Palm, a Royal Hideaway Hotel
icon

1/5

Image of Dukes The Palm, a Royal Hideaway Hotel
Image of Dukes The Palm, a Royal Hideaway HotelImage of Dukes The Palm, a Royal Hideaway HotelImage of Dukes The Palm, a Royal Hideaway HotelImage of Dukes The Palm, a Royal Hideaway Hotel

Safety index

64 out of 100

Show All Photos

Safe area tag

Safe area

Beach

Business

Family

Luxury

Spa

Adventure sport

Dukes The Palm, a Royal Hideaway Hotel

Rating icon

8.8

Good (21,618 ratings)

Dubai, United Arab Emirates - 

show on map
Location icon

490 m Nakheel Mall

Location icon

1.05 km The View at The Palm

Location icon

3 km The Pointe

Hotel Overview

Dukes The Palm is a renowned hotel located in Dubai, offering guests luxury accommodations and top-notch amenities. Based on user reviews, it has been praised for its excellent location, exceptional service, and wide range of facilities. However, some guests have also noted areas where the hotel could improve. Below are the top 5 good things and bad things about Dukes The Palm, as mentioned by guests.

Thumbs up icon

Hotel highlights

Service

Property

Breakfast

  1. Stunning Location: Nestled on the Palm Jumeirah, the hotel offers breathtaking views and easy access to various attractions.
  2. Exceptional Service: Guests have consistently praised the attentive and professional staff.
  3. Quality Accommodations: The rooms are described as spacious, clean, and well-equipped with modern amenities.
  4. Excellent Dining Options: The hotel boasts a variety of dining experiences, ranging from casual to fine dining.
  5. Impressive Amenities: With its private beach, swimming pool, and fitness center, the hotel offers ample recreational options.
Thumbs down icon

Area for improvement

Air Conditioning

  1. Pricey: Several guests felt that the stay was quite expensive relative to the value received.
  2. Waiting Times: Some reported long waiting times for check-in and dining services.
  3. Room Maintenance: A few guests have mentioned that certain rooms could benefit from better maintenance or updates.
  4. Wi-Fi Stability: Complaints about intermittent Wi-Fi connectivity were noted by some visitors.
  5. Crowded Areas: The popularity of the hotel's amenities sometimes leads to overcrowded conditions, particularly at the pool and beach.

Amenities

Kids pool

Game room

Babysitting

Babysitting

Kids club

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pool

Youtube Icon

Related hotel videos

Score icon8.8

RateScore

Total 21,618 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.6

Icon

8.3

Icon

8.6

Icon

4.6/5

Icon

4.5/5

Icon

agoda

523 Reviews

8.6 / 10

Icon

booking

6,209 Reviews

8.3 / 10

Icon

expedia

1,006 Reviews

8.6 / 10

Icon

google

7,456 Reviews

4.6 / 5

Icon

tripadvisor

6,424 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

7,456+ People Are Talking

Service

Property

Breakfast

Fitness

Dining

Cleanliness

Nature

Pool

Location

Atmosphere

Restaurant

Room

Bar

Family

Bathroom

Safety

Sleep

Kitchen

Couples

Gym

Nightlife

Parking

Beach

Transit

Accessibility

Business

Air Conditioning

Spa

Wi-Fi

Wellness

TV

Service was mentioned 3157 times

7% Negative91% Positive

Reviews based on Service

User image
Irina Odajiu2 months ago
5/5Google icon

A really royal treat, the design and interiors are really luxurious, the personnel is very friendly and real professionals. The room was very comfortable - we had a deluxe suite, where you had absolutely everything for cooking and even an iron and ironing board, which was really helpful. What could be improved is the placement of toilet paper in the bathroom, because it is somehow in the lateral back side and quite uncomfortable to reach. The restaurant on the 15 th floor has a very beautiful Indian design and an amazing view on the palm.The great British restaurant was also very nice and the food, it was really a plenty and every evening you could find something different. The beach and the pool had an absolutely astonishing view of the Dubai marina and the sea water was so transparent and clean, we saw even some tiny fishes. There you feel yourself really like royalty from the way the personnel treats you and the location offers you privacy and accessibility to every thing in the same time.It is just opposite to the famous View of the palm so on New Year’s Eve from the view we could literally see all the fireworks in Dubai, although from the hotel’s beach one could admire the beautiful fireworks of the marina

User image
Amanda Murphy3 months ago
5/5Google icon

My second stay at Dukes was as relaxing as the first. The half-board option of breakfast and dinner is lovely, with so many delicious choices. It would be nice if water were included in the price of dinner, instead of a separate charge. The waitstaff is polite and efficient. The beach is glorious and wide, with a large, sandy swimming area. The lazy river is dreamy. The only downside to the pool and beach area is that there is only one bathroom. The room was well equipped and comfortable, but on a low floor and facing the street, which was a bit of a drag. The housekeeping staff, including Shuvo, were helpful and friendly. They kept our room looking gorgeous throughout the stay.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Aug, 2023Now

General Info

Bullet point

Total number of rooms 506

Bullet point

Number of floors 15

Bullet point

Number of buildings/towers 2

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

7

Download

145

Upload

63

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Nakheel Mall

490 m

The View at The Palm

1.05 km

The Pointe

3 km

Dubai Marina Mall

3 km

Emirates Golf Club

5 km

icon

Getting around

Nakheel Mall Station

630 m

icon

Airports Nearby

Dubai Intl. Airport (DXB)

12.5 km

icon

Restaurants

SĀN Beach

1.19 km

Depachika Food Hall

210 m

Sushisamba

980 m

Joe & The Juice

1.26 km

McDonald's

420 m

Street View

Icon

Daytime safety

91 out of 100

Very Safe

Icon

Nighttime safety

83 out of 100

Very Safe

Dubai safety index

Safety

Crime

64

Overall Safety Index

Safe

An average rating of the six safety categories

64 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

43

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

97

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

43

Icon

Political safety

Risky

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

43

Icon

LGBTQ safety

Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

87

16

Overall Crime index

Minimal

An average rating of the crime categories

16 out of 100

Property crime severity

Minimal

17

Crime category icon

Mugging or robbery  13/100

Crime category icon

Car theft  11/100

Crime category icon

Car break-ins  16/100

Crime category icon

Home break-ins  14/100

Violent crime severity

Minimal

12

Crime category icon

Physical attacks  15/100

Crime category icon

Racism or religion motivated attacks  14/100

Other crime severity

Minimal

12

Crime category icon

Insult or harassment in public  18/100

Crime category icon

Corruption or bribery  24/100

Crime category icon

Drug problem  18/100

Prices Around Property

Average Daily Costs Per Person

icon

Meal, inexpensive restaurant

$10 - $30

icon

Taxi 1km (normal tariff)

$4 - $7

Weather In Dubai

°C
°F

Precipitation In Dubai

mm
in

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

No pets or service animals

Our Recent Articles