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Image of Hilton Dubai Al Habtoor City
Image of Hilton Dubai Al Habtoor City
Image of Hilton Dubai Al Habtoor City
Image of Hilton Dubai Al Habtoor City
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1/5

Image of Hilton Dubai Al Habtoor City
Image of Hilton Dubai Al Habtoor CityImage of Hilton Dubai Al Habtoor CityImage of Hilton Dubai Al Habtoor CityImage of Hilton Dubai Al Habtoor City

Safety index

56 out of 100

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Beach

Business

Family

Luxury

Spa

City

Hilton Dubai Al Habtoor City

Rating icon

8.8

Good (18,222 ratings)

Dubai, United Arab Emirates - 

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Location icon

350 m Safa Park

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1.5 km Dubai Aquarium & Underwater Zoo

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1.5 km Burj Khalifa

Hotel Overview

Hilton Dubai Al Habtoor City, as gleaned from user reviews, presents a mixed but predominantly positive experience. Guests appreciate the hotel for its robust offerings and stunning location, but also note areas that could see improvement.

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Hotel highlights

Property

Service

Location

  1. Location: Guests rave about the hotel's prime location, making it convenient for exploring the city and its attractions.
  2. Facilities: The wide range of facilities including a swimming pool, gym, and spa is highly appreciated by visitors.
  3. Room Comfort and Cleanliness: The comfort and cleanliness of the rooms receive high marks, contributing to a relaxing stay.
  4. Views: The mesmerizing views from the hotel rooms, particularly of the skyscraper-lined skyline, are a highlight for many guests.
  5. Dining Options: Diverse dining options within the hotel are praised for their quality and variety.
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Area for improvement

Air Conditioning

TV

  1. Customer Service: A number of reviews mention inconsistency in the level of customer service experienced during their stay.
  2. Price: Some guests find the pricing for rooms and services on the higher side compared to other options.
  3. Noise Levels: Complaints about noise, either from construction in the area or within the hotel, can detract from the serenity of the stay.
  4. Check-in and Check-out Process: The check-in and check-out process is noted by some as being slow or cumbersome.
  5. Internet Connectivity: There are occasional grievances about the reliability and speed of the hotel's internet connection.

Amenities

Kids pool

Tennis court

Babysitting

Babysitting

Kids club

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pool

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Related hotel videos

Score icon8.8

RateScore

Total 18,222 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.5

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8.3

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8.6

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4.4/5

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4.5/5

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agoda

265 Reviews

8.5 / 10

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booking

3,357 Reviews

8.3 / 10

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expedia

322 Reviews

8.6 / 10

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google

8,058 Reviews

4.4 / 5

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tripadvisor

6,220 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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8,058+ People Are Talking

Service

Property

Location

Breakfast

Cleanliness

Atmosphere

Dining

Room

Fitness

Restaurant

Sleep

Bar

Bathroom

Business

Pool

Family

Transit

Parking

Nature

Nightlife

Wellness

Spa

Accessibility

Gym

Safety

Kitchen

Wi-Fi

Air Conditioning

Couples

TV

Hot Tub

Service was mentioned 1388 times

20% Negative77% Positive

Reviews based on Service

User image
Samir Rago4 months ago
5/5Google icon

My recent visit to the lounge was an absolute delight, and I couldn't be more pleased with the exceptional service and warm atmosphere. From the moment we stepped through the door, we were greeted by a team of dedicated professionals who made our experience truly unforgettable. First and foremost, I must commend Paula, our host, for her outstanding hospitality. Paula went above and beyond to ensure our comfort and cater to our needs throughout our stay. Her attentiveness and friendly demeanor made us feel welcome and valued from the very beginning. Our interactions with the waitstaff were equally remarkable, particularly Carlos and Christian. Carlos, with his captivating smile and charming personality, made our dining experience all the more enjoyable. His conversational skills and attentiveness to detail allowed us to feel at ease and engaged throughout the evening. His recommendation of the cosmopolitan drink was spot-on, and it became an instant favorite. Christian, another remarkable member of the team, demonstrated a genuine commitment to providing excellent service. He took the time to remember our preferences and always ensured that our glasses were never empty. His proactive approach and consistent concern for our satisfaction were truly commendable. The lounge itself exuded an inviting ambiance, with tasteful decor and comfortable seating arrangements. The attention to detail in every aspect, from the lighting to the background music, created an atmosphere that was both sophisticated and relaxing. The range of beverages and cocktails available was impressive, and the attention given to their presentation and taste was evident. The cosmopolitan, as recommended by Carlos, was a delightful blend of flavors that perfectly complemented our evening. Overall, I cannot speak highly enough of the lounge and its remarkable staff. From Paula's exceptional hosting skills to Carlos and Christian's genuine warmth and attentiveness, every interaction we had was a testament to their commitment to providing an exceptional customer experience. If you're looking for an exquisite lounge experience with impeccable service and a welcoming atmosphere, I wholeheartedly recommend visiting this establishment.

User image
Kholoud Al Blooshi3 months ago
5/5Google icon

Very nice view and rooms are clean. Understanding staff, polite, friendly and the rapid response. Variety of food. Nearby shops and speciality coffee. I really want to thank Haider from concierge desk, Maya from housekeeping and Abdulla for all their kind services and care.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Aug, 2023Now

General Info

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Total number of rooms 1004

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Number of floors 41

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Number of buildings/towers 1

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Year Built 2016

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

93

Upload

45

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Safa Park

350 m

Dubai Aquarium & Underwater Zoo

1.5 km

Burj Khalifa

1.5 km

Box Park

2 km

Dubai Mall

2 km

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Getting around

Business Bay Station

500 m

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Airports Nearby

Dubai Intl. Airport (DXB)

8 km

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Restaurants

BLU Skylounge Dubai

Nearby

Kitchen6

770 m

The Polo Bar

210 m

Blinq

210 m

The 44

210 m

Street View

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Daytime safety

91 out of 100

Very Safe

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Nighttime safety

83 out of 100

Very Safe

Dubai safety index

Safety

Crime

56

Overall Safety Index

Risky

An average rating of the six safety categories

56 out of 100

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Women safety

Unsafe

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Likelihood of inappropriate behavior against women.

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34

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Unsafe

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Likelihood of theft.

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34

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Political safety

Very Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

19

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

50

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

16

Overall Crime index

Minimal

An average rating of the crime categories

16 out of 100

Property crime severity

Minimal

17

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Mugging or robbery  13/100

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Car theft  11/100

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Car break-ins  16/100

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Home break-ins  14/100

Violent crime severity

Minimal

12

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Physical attacks  15/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

12

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Insult or harassment in public  19/100

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Corruption or bribery  24/100

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Drug problem  18/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $1

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Coffee

$2.6 - $9

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Beer 0.5L

$1.3 - $6.4

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Meal, inexpensive restaurant

$4.6 - $20.6

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Public transport, one-way ticket

$1.2 - $2.6

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Taxi 1km (normal tariff)

$0.5 - $1.3

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Meal for 2 people, mid-range restaurant, three-course

$39.9 - $154.6

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Bottle of mid-range wine

$7.7 - $25.8

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McMeal at McDonalds

$7 - $10.3

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Coke/Pepsi 0.33L

$0.6 - $2.6

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Public transport, monthly pass

$51.5 - $90.2

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Gasoline (1 liter)

$0.7 - $0.9

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Mobile phone monthly plan

$30.9 - $100.5

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Fitness club, monthly fee

$25.8 - $128.8

Weather In Dubai

°C
°F

Precipitation In Dubai

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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