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Image of Hilton Dubai Palm Jumeirah
Image of Hilton Dubai Palm Jumeirah
Image of Hilton Dubai Palm Jumeirah
Image of Hilton Dubai Palm Jumeirah
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1/5

Image of Hilton Dubai Palm Jumeirah
Image of Hilton Dubai Palm JumeirahImage of Hilton Dubai Palm JumeirahImage of Hilton Dubai Palm JumeirahImage of Hilton Dubai Palm Jumeirah

Safety index

64 out of 100

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Safe area tag

Safe area

Beach

Business

Family

Luxury

Spa

Hilton Dubai Palm Jumeirah

Rating icon

9.5

Excellent (8,055 ratings)

Dubai, United Arab Emirates - 

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980 m Nakheel Mall

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1.12 km The View at The Palm

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2.5 km The Pointe

Hotel Overview

The Hilton Dubai Palm Jumeirah is a popular accommodation choice among travelers visiting Dubai. Based on user reviews, it boasts a range of appealing features as well as areas that could use improvement.

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Hotel highlights

Service

Property

Cleanliness

  1. Location: Situated on the iconic Palm Jumeirah, offering easy access to pristine beaches and attractions.
  2. Views: Guests rave about the breathtaking views of the Arabian Gulf and Dubai skyline from the hotel rooms.
  3. Facilities: Equipped with a variety of amenities such as a fitness center, swimming pool, and multiple dining options.
  4. Room Comfort: The rooms are described as spacious, with comfortable bedding and modern facilities.
  5. Service: The staff receives high praise for their attentive and professional service.
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Area for improvement

  1. Price: Many find the hotel to be on the expensive side, impacting its overall value for money.
  2. Waiting Times: Guests have reported long waiting times at check-in and for services such as dining.
  3. Food Variety: While the quality of food is generally appreciated, some guests feel there could be more variety in the dining options.
  4. Room Availability: Some visitors have noted challenges with room availability, particularly when trying to check in early or upgrade.
  5. Noise Levels: A few reviews mention higher than expected noise levels, both from within the hotel and from nearby construction sites.

Amenities

Kids pool

Kids club

Extra beds/cribs

Toys/Games

Soundproof rooms

Breakfast available

Breakfast available

Pool

On private beach

On private beach

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Related hotel videos

Score icon9.5

RateScore

Total 8,055 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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9.0

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0.0

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4.8/5

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5.0/5

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agoda

89 Reviews

8.7 / 10

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booking

1,832 Reviews

9.0 / 10

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expedia

0 Reviews

0.0 / 10

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google

5,007 Reviews

4.8 / 5

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tripadvisor

1,127 Reviews

5.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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5,007+ People Are Talking

Service

Property

Cleanliness

Atmosphere

Fitness

Location

Nature

Breakfast

Dining

Room

Pool

Bar

Family

Restaurant

Sleep

Bathroom

Parking

Safety

Business

Nightlife

Wellness

Spa

Accessibility

Gym

Couples

Beach

Transit

Kitchen

Wi-Fi

Pets

TV

Air Conditioning

Service was mentioned 2321 times

2% Negative96% Positive

Reviews based on Service

User image
Amman B1 month ago

The provided service exhibits commendable quality, yet there exists an opportunity for enhancement. While the current level of service is praiseworthy, identifying areas for improvement could lead to an even more exceptional experience. Recognizing the positive aspects is essential, but acknowledging the potential for growth allows for a proactive approach to refining and optimizing the overall service. This constructive feedback serves as a valuable tool for progress, encouraging a commitment to excellence. By fostering a mindset of continuous improvement, the service can evolve, addressing any shortcomings and elevating its standard to meet or exceed expectations. Embracing feedback fosters a culture of responsiveness and adaptability, ultimately contributing to the sustained success of the service. It is through this balance of appreciation and forward-looking critique that a service can truly flourish, ensuring both its current strengths and future potential are maximized for the benefit of its users.

User image
jonalei1 month ago

Paula from Concierge excellently assisted our brunch booking at Trader Vic’s. Did her very best to accommodate all our request from discount, table arrangements, music requests and etc. |Dealing our group requests was a headache but she handled it professionally from reservations until we left the brunch.|The brunch was amazing coz everyone had a blast from food, drinks and entertainment. |Restaurant staffs were very attentive and ensured everything is ok. ||Thank you Paula and kudos to the entire team. |Keep up the good work and hopefully see you soon.||Jona :)

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 605

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Number of floors 13

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Number of buildings/towers 1

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Year Built 2022

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

205

Upload

90

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Nakheel Mall

980 m

The View at The Palm

1.12 km

The Pointe

2.5 km

The Walk

3.5 km

Ibn Battuta Mall

4 km

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Getting around

Al Ittihad Park Station

770 m

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Airports Nearby

Al Maktoum Intl. Airport (DWC)

15.5 km

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Restaurants

The Penthouse at Five Palm Jumeirah Dubai

210 m

The Penthouse

210 m

Beach by FIVE

280 m

McGettigan's Factory

Nearby

February 30

490 m

Street View

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Daytime safety

91 out of 100

Very Safe

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Nighttime safety

83 out of 100

Very Safe

Dubai safety index

Safety

Crime

64

Overall Safety Index

Safe

An average rating of the six safety categories

64 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

43

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

98

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Property safety

Risky

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Likelihood of theft.

lowhigh

43

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

67

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

87

16

Overall Crime index

Minimal

An average rating of the crime categories

16 out of 100

Property crime severity

Minimal

17

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Mugging or robbery  13/100

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Car theft  11/100

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Car break-ins  16/100

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Home break-ins  14/100

Violent crime severity

Minimal

12

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Physical attacks  15/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

12

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Insult or harassment in public  18/100

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Corruption or bribery  24/100

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Drug problem  18/100

Prices Around Property

Average Daily Costs Per Person

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Meal, inexpensive restaurant

$10 - $30

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Taxi 1km (normal tariff)

$4 - $7

Weather In Dubai

°C
°F

Precipitation In Dubai

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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