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Image of InterContinental Dubai Festival City, an IHG Hotel
Image of InterContinental Dubai Festival City, an IHG Hotel
Image of InterContinental Dubai Festival City, an IHG Hotel
Image of InterContinental Dubai Festival City, an IHG Hotel
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1/5

Image of InterContinental Dubai Festival City, an IHG Hotel
Image of InterContinental Dubai Festival City, an IHG HotelImage of InterContinental Dubai Festival City, an IHG HotelImage of InterContinental Dubai Festival City, an IHG HotelImage of InterContinental Dubai Festival City, an IHG Hotel

Safety index

66 out of 100

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Safe area tag

Safe area

Business

Luxury

Spa

Shopping

Family

City

InterContinental Dubai Festival City, an IHG Hotel

Rating icon

8.9

Good (12,962 ratings)

Dubai, United Arab Emirates - 

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Location icon

700 m Dubai Festival City Mall

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1.5 km Dubai Creek

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2.5 km City Centre Deira

Hotel Overview

InterContinental Dubai Festival City, an IHG Hotel, scores highly among guests for its prime location, luxurious amenities, and exceptional service. Generally, guests leave satisfied with their stay, appreciating the hotel's commitment to comfort and convenience. However, like any establishment, it has areas that some guests believe could be improved. Here's a rundown of the primary points of praise and criticism based on user reviews.

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Hotel highlights

Service

Property

Dining

  1. Prime Location: Situated in a vibrant area, close to shopping and attractions.
  2. Luxurious Amenities: Guests love the high-end amenities, including a spa, swimming pool, and various dining options.
  3. Exceptional Service: Staff members are lauded for their friendly and accommodating service.
  4. Spacious Rooms: The rooms are praised for being spacious, clean, and well-appointed.
  5. Impressive Views: Many guests mention the breathtaking views of the city and water.
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Area for improvement

  1. High Prices: Some guests feel the dining options and other services are overpriced.
  2. Pool Area Crowdedness: At peak times, the pool area can become overly crowded.
  3. Limited Free Internet: Issues with the limitations on free internet access have been noted.
  4. Room Maintenance: A few guests have pointed out that some rooms could benefit from better maintenance or updating.
  5. Noise Levels: Some guests have complained about noise disruptions during their stay.

Amenities

Kids pool

Babysitting

Babysitting

Soundproof rooms

Breakfast available

Breakfast available

Pool

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon8.9

RateScore

Total 12,962 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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8.7

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9.2

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4.5/5

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4.5/5

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agoda

335 Reviews

8.9 / 10

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booking

2,558 Reviews

8.7 / 10

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expedia

512 Reviews

9.2 / 10

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google

4,806 Reviews

4.5 / 5

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tripadvisor

4,751 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

4,806+ People Are Talking

Service

Property

Dining

Cleanliness

Breakfast

Location

Atmosphere

Room

Fitness

Bar

Restaurant

Bathroom

Family

Pool

Business

Sleep

Nightlife

Gym

Kitchen

Nature

Parking

Safety

Wellness

Transit

Spa

Accessibility

TV

Wi-Fi

Couples

Air Conditioning

Service was mentioned 944 times

9% Negative88% Positive

Reviews based on Service

User image
Zainab Al Duhailib6 months ago
4/5Google icon

The staff were very helpful and friendly. The rooms are organized and clean with spacious space. The breakfast was full of range of varieties. The coffee though in the rooms and in the breakfast lounge was not good at all and I would recommend to the hotel to change their brand as it doesn’t taste even like coffee. They do have valet service for the car which is very convenient and fast. Overall, an excellent place to stay in.

User image
Osama Lari2 months ago

Would like to acknowledge Mr. Sol at Bell's desk for his prompt support and gesture during our stay at the Intercontinental Hotel. He truly made the booking and our stay easy. I highly recommend him as the best liaison.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Aug, 2023Now

General Info

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Total number of rooms 508

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Number of floors 36

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

53

Upload

60

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Dubai Festival City Mall

700 m

Dubai Creek

1.5 km

City Centre Deira

2.5 km

Wafi City Mall

3 km

Deira Clocktower

3.5 km

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Getting around

Al Jadaf Station

2 km

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Airports Nearby

Dubai Intl. Airport (DXB)

4.5 km

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Restaurants

Intercontinental Club Lounge

Nearby

Hard Rock Cafe

420 m

مطعم ومقهى الفنار

1.05 km

Marks & Spencer Cafe

420 m

Marks & Spencer Café

350 m

Street View

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Daytime safety

91 out of 100

Very Safe

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Nighttime safety

83 out of 100

Very Safe

Dubai safety index

Safety

Crime

66

Overall Safety Index

Safe

An average rating of the six safety categories

66 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

43

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

95

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Property safety

Risky

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Likelihood of theft.

lowhigh

43

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

16

Overall Crime index

Minimal

An average rating of the crime categories

16 out of 100

Property crime severity

Minimal

17

Crime category icon

Mugging or robbery  13/100

Crime category icon

Car theft  11/100

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Car break-ins  16/100

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Home break-ins  14/100

Violent crime severity

Minimal

12

Crime category icon

Physical attacks  15/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

12

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Insult or harassment in public  19/100

Crime category icon

Corruption or bribery  24/100

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Drug problem  18/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $1

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Coffee

$2.5 - $8.9

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Beer 0.5L

$1.3 - $6.3

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Meal, inexpensive restaurant

$5.1 - $20.3

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Public transport, one-way ticket

$1.3 - $2.3

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Taxi 1km (normal tariff)

$0.5 - $1.3

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Meal for 2 people, mid-range restaurant, three-course

$38 - $152.2

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Bottle of mid-range wine

$6.3 - $25.4

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McMeal at McDonalds

$7.6 - $10.1

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Coke/Pepsi 0.33L

$0.6 - $2.8

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Public transport, monthly pass

$50.7 - $88.8

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Gasoline (1 liter)

$0.7 - $0.9

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Mobile phone monthly plan

$30.4 - $98.9

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Fitness club, monthly fee

$25.4 - $126.8

Weather In Dubai

°C
°F

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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