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Image of NH Collection Dubai The Palm
Image of NH Collection Dubai The Palm
Image of NH Collection Dubai The Palm
Image of NH Collection Dubai The Palm
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1/5

Image of NH Collection Dubai The Palm
Image of NH Collection Dubai The PalmImage of NH Collection Dubai The PalmImage of NH Collection Dubai The PalmImage of NH Collection Dubai The Palm

Safety index

64 out of 100

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Safe area tag

Safe area

Beach

Business

Business

Family

Family

Spa

Spa

City

City

NH Collection Dubai The Palm

Rating icon

8.8

Good (1,822 ratings)

Dubai, United Arab Emirates - 

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Location icon

210 m Nakheel Mall

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910 m The View at The Palm

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3.5 km Dubai Marina Mall

Hotel Overview

NH Collection Dubai The Palm is a hotel that captures the essence of luxury and comfort, situated in a prime location. It has been widely praised for its exceptional service, stylish accommodations, and premium facilities. However, like any destination, it has its share of pros and cons according to user reviews.

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Hotel highlights

Fitness

Pool

Dining

  1. Prime Location: Situated in a prominent area, offering easy access to local attractions and breathtaking views.
  2. Exceptional Service: Staff are highly commended for their attentive, personalized service, making guests feel valued and well-cared for.
  3. Stylish Accommodations: Rooms and suites are praised for their design, comfort, and cleanliness, ensuring a pleasant stay.
  4. Quality Dining: The hotel's dining options are highly rated, offering a variety of delicious cuisines to suit all tastes.
  5. Premium Facilities: Features top-notch amenities including a wellness center, pool, and fitness area, catering to all guests' needs.
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Area for improvement

Bathroom

Sleep

  1. Price Point: Some guests find the hotel to be on the pricier side, affecting its value for money.
  2. Busy Common Areas: At peak times, the common areas such as the pool and dining areas can become overcrowded.
  3. Limited Parking: Guests have mentioned difficulties with parking availability.
  4. Internet Connectivity: There are occasional complaints about the reliability and speed of the Wi-Fi service.
  5. Room Service Wait Times: During busy hours, some guests have experienced longer wait times for room service.

Amenities

Babysitting

Babysitting

Kids club

Extra beds/cribs

Pool

On private beach

On private beach

Breakfast available

Breakfast available

All inclusive

Restaurant

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Related hotel videos

Score icon8.8

RateScore

Total 1,822 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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9.0

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booking

1,781 Reviews

8.8 / 10

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expedia

41 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Fitness

Dining

Pool

Bar

Location

Nature

Atmosphere

Cleanliness

Breakfast

Room

Bathroom

Sleep

Family

Restaurant

Nightlife

Parking

Kitchen

Accessibility

Business

Couples

Transit

Beach

Air Conditioning

Gym

Fitness was mentioned 137 times

8% Negative82% Positive

Reviews based on Fitness

User image
Claudia Soares5 months ago
2/5Google icon

We are extremely disappointed by this hotel. It is our third time in Dubai, and until now we only stayed in 5 stars hotel in downtown area. This time we wanted to explore a different area. + The hotel is well situated near the makheel mall with plenty food options (fast food and great restaurants and cafés). By foot you only need 5 minutes. The rooftop pool is great and has a very nice view. Shuttle for mall of the emirates for free. - Food is average. No freshly pressed juices in the morning. Cooking station for breakfast only makes omelettes. Why don’t make more types of eggs? Like eggs Benedict. Fruits only watermelon, ananas, apple and bananas. Watermelon and ananas had no flavour. For lunch/dinner, there were not many options and always the same base. Tomato spaghetti and chicken nuggets I can also eat this at home. It is better to go to the sports cafe to have lunch or dinner. The food is above average specially the burger. Now the room. We booked a studio apartment thinking it would be bigger in size. NO. The room was small, and the bathroom was even smaller. Two people could not fit together in the bathroom. If you go as a couple and you are used to get ready together, then change your plans. Room was falling apart: inox handle to open tiny dressing was glued but came off as soon as we touched it. The handle to close the curtains also broke. When trying to take a shower for the first time in that room, there was no water coming. I went to the front desk and at first they proposed me a bigger apartment but I had to pay it! I said NO of course! Give me a proper room. They offered me a different apartment studio this time a bit bigger but with a small bed. Overall the room was lacking in quality. (Look at the pictures) for a recently opened hotel I was expecting it to look better. The finishes are horrible. Between the door and the wall there’s almost one cm, so you can hear EVERYTHING. The construction of the hotel is poorly made. Walls are not smooth. Tiles are broken. Everything is so cheaply made. No shuttle for the airport. They have a taxi hotel for 150 dirhams. If you take a normal taxi it would cost you around 85 dirhams! This is not ok! I don’t recommend this hotel

User image
Terry Brown7 months ago
5/5Google icon

We had such a wonderful time at the NH Collection Dubai Hotel, all the staff are friendly and can't do enough for you. The hotel has a nice rooftop pool, gym, nice selection at breakfast, and a 10-minute walk to a mail, the tram/ train that takes you straight into Atlantis is worth a visit. Thank you

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 533

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Number of floors 14

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Number of buildings/towers 1

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Year Built 2023

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

145

Upload

64

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Nakheel Mall

210 m

The View at The Palm

910 m

Dubai Marina Mall

3.5 km

The Walk

4.5 km

Marina Beach

5 km

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Getting around

Nakheel Mall Station

490 m

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Airports Nearby

Al Maktoum Intl. Airport (DWC)

19.5 km

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Restaurants

SĀN Beach

1.05 km

Depachika Food Hall

420 m

Sushisamba

910 m

Joe & The Juice

1.19 km

McDonald's

1.19 km

Street View

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Daytime safety

91 out of 100

Very Safe

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Nighttime safety

83 out of 100

Very Safe

Dubai safety index

Safety

Crime

64

Overall Safety Index

Safe

An average rating of the six safety categories

64 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

43

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

97

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Property safety

Risky

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Likelihood of theft.

lowhigh

43

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

87

16

Overall Crime index

Minimal

An average rating of the crime categories

16 out of 100

Property crime severity

Minimal

17

Crime category icon

Mugging or robbery  13/100

Crime category icon

Car theft  11/100

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Car break-ins  16/100

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Home break-ins  14/100

Violent crime severity

Minimal

12

Crime category icon

Physical attacks  15/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

12

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Insult or harassment in public  18/100

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Corruption or bribery  24/100

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Drug problem  18/100

Prices Around Property

Average Daily Costs Per Person

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Meal, inexpensive restaurant

$10 - $30

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Taxi 1km (normal tariff)

$4 - $7

Weather In Dubai

°C
°F

Precipitation In Dubai

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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