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Image of Sheraton Mall of the Emirates Hotel, Dubai
Image of Sheraton Mall of the Emirates Hotel, Dubai
Image of Sheraton Mall of the Emirates Hotel, Dubai
Image of Sheraton Mall of the Emirates Hotel, Dubai
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1/5

Image of Sheraton Mall of the Emirates Hotel, Dubai
Image of Sheraton Mall of the Emirates Hotel, DubaiImage of Sheraton Mall of the Emirates Hotel, DubaiImage of Sheraton Mall of the Emirates Hotel, DubaiImage of Sheraton Mall of the Emirates Hotel, Dubai

Safety index

64 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Luxury

Spa

Ski

Shopping

Adventure sport

Beach

Sheraton Mall of the Emirates Hotel, Dubai

Rating icon

8.8

Good (12,991 ratings)

Dubai, United Arab Emirates - 

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700 m Ski Dubai

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770 m Mall of the Emirates

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2.5 km Souk Madinat Jumeirah

Hotel Overview

Sheraton Mall of the Emirates Hotel, Dubai, widely receives positive feedback from visitors for its convenient location, high-quality service, and excellent facilities. Nestled in a bustling city, this hotel connects guests directly to a major shopping and entertainment destination, offering an ideal stay for both leisure and business travelers.

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Hotel highlights

Location

Property

Service

  1. Prime Location: Directly connected to a major shopping mall, providing guests with easy access to a wide range of amenities.
  2. Luxurious Amenities: Features high-end facilities such as a rooftop pool, spa, and well-equipped fitness center.
  3. Spacious Rooms: Guests have praised the spacious, clean, and well-appointed rooms, emphasizing comfort and convenience.
  4. Exceptional Service: The hotel staff is highly complimented for being attentive, friendly, and providing excellent customer service.
  5. Stunning Views: Offers panoramic views of the city skyline, particularly beautiful during night-time.
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Area for improvement

  1. Pricing: Some guests find the hotel prices to be on the higher side, impacting overall value perception.
  2. Busy Area: Due to its central location, the area around the hotel can get quite crowded, which some guests might find overwhelming.
  3. Noise Levels: Some rooms might experience noise due to the proximity to the shopping mall and busy streets.
  4. Wi-Fi Connectivity: A few guests have mentioned issues with the Wi-Fi service, including connectivity and speed problems.
  5. Parking: Limited and sometimes challenging parking has been a concern for guests traveling with vehicles.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Restaurant

Bar

Room service

Room service

Spa

Spa

Free WiFi

Free WiFi

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Related hotel videos

Score icon8.8

RateScore

Total 12,991 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.4

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9.0

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4.5/5

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4.5/5

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agoda

665 Reviews

8.8 / 10

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booking

3,110 Reviews

8.4 / 10

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expedia

1,002 Reviews

9.0 / 10

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google

4,613 Reviews

4.5 / 5

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tripadvisor

3,601 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

4,613+ People Are Talking

Location

Property

Service

Cleanliness

Breakfast

Dining

Atmosphere

Room

Fitness

Business

Bar

Pool

Restaurant

Bathroom

Transit

Sleep

Parking

Family

Accessibility

Nature

Wellness

Spa

Nightlife

Gym

Safety

Wi-Fi

Kitchen

Couples

TV

Air Conditioning

Hot Tub

Location was mentioned 547 times

2% Negative91% Positive

Reviews based on Location

User image
Anh N1 month ago

The service is impeccable. The whole team is professional. |At reception, Mr AMR was very helpful and welcoming.|Room 1706 is really comfortable and has a beautiful view.|The fitness centre and swimming pool are very pleasant.|My favourite breakfast item is the avocado toast with salmon and poached egg concocted by the chef.|Mr Arshad and Mr Sohel took great care of us and we really appreciated their professionalism and kindness.|The best part is that the hotel is located in a mall. After home working, you don't waste any time, you can go for a walk, go shopping, go to the restaurant, go skiing, climbing, ... all in the same place.|We'll be back in 2 months.

User image
Mostafa Kamel2 months ago
5/5Google icon

Best of the best , very nice persons with lovely smile at reception that let you feel that they want to do the best for you. Upgraded my room as Platinum member without any hesitation not like the other. Great location attached to Mall of Emirates which you do not need to go out anymore. Amazing view during breakfast time at the restaurant

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Aug, 2023Now

General Info

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Total number of rooms 481

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Number of floors 24

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Number of buildings/towers 1

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Year Built 2010

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

121

Upload

74

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Ski Dubai

700 m

Mall of the Emirates

770 m

Souk Madinat Jumeirah

2.5 km

Wild Wadi Water Park

3 km

Burj Al Arab

3.5 km

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Getting around

Mall of the Emirates Station

350 m

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Airports Nearby

Dubai Intl. Airport (DXB)

15.5 km

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Restaurants

Arabica

1.12 km

Texas De Brazil

Nearby

The Hummingbird Bakery

1.12 km

ايت جريك

Nearby

L'Eto

1.12 km

Street View

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Daytime safety

91 out of 100

Very Safe

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Nighttime safety

83 out of 100

Very Safe

Dubai safety index

Safety

Crime

64

Overall Safety Index

Safe

An average rating of the six safety categories

64 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

43

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

97

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Property safety

Risky

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Likelihood of theft.

lowhigh

43

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

70

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

87

16

Overall Crime index

Minimal

An average rating of the crime categories

16 out of 100

Property crime severity

Minimal

17

Crime category icon

Mugging or robbery  13/100

Crime category icon

Car theft  11/100

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Car break-ins  16/100

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Home break-ins  14/100

Violent crime severity

Minimal

12

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Physical attacks  15/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

12

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Insult or harassment in public  18/100

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Corruption or bribery  24/100

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Drug problem  18/100

Prices Around Property

Average Daily Costs Per Person

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Meal, inexpensive restaurant

$10 - $30

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Taxi 1km (normal tariff)

$4 - $7

Weather In Dubai

°C
°F

Precipitation In Dubai

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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