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Image of Sofitel Dubai Downtown
Image of Sofitel Dubai Downtown
Image of Sofitel Dubai Downtown
Image of Sofitel Dubai Downtown
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1/5

Image of Sofitel Dubai Downtown
Image of Sofitel Dubai DowntownImage of Sofitel Dubai DowntownImage of Sofitel Dubai DowntownImage of Sofitel Dubai Downtown

Safety index

64 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Spa

City

Sofitel Dubai Downtown

Rating icon

9.0

Excellent (25,909 ratings)

Dubai, United Arab Emirates - 

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420 m Emaar Square

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560 m Dubai Mall

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560 m Burj Khalifa

Hotel Overview

Sofitel Dubai Downtown is a luxury hotel in Dubai that has garnered a mix of reviews from its guests. Below are the top five good and bad things based on user reviews.

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Hotel highlights

Service

Property

Location

  1. Central Location: Situated in the heart of Dubai, offering easy access to major attractions and business districts.
  2. Excellent Views: Many rooms provide stunning views of the city skyline and famous landmarks.
  3. Quality Dining: Guests praised the variety and quality of food available at the hotel's restaurants.
  4. Comfortable Rooms: The accommodations are frequently described as spacious and comfortable.
  5. Professional Staff: The hotel staff has been noted for their professionalism and attentiveness to guests' needs.
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Area for improvement

  1. Expensive Prices: Some guests found the hotel's services and dining options to be overpriced.
  2. Busy Pool Area: The pool area can get crowded, making it difficult for guests to relax and enjoy.
  3. Occasional Maintenance Issues: A few guests have reported minor maintenance problems in their rooms.
  4. Check-In Delays: There have been instances where guests experienced delays during check-in.
  5. Noise Levels: Some room locations suffer from noise, which can affect the quality of rest.

Amenities

Babysitting

Babysitting

Kids club

Extra beds/cribs

Grocery/Convenience store

Soundproof rooms

Breakfast available

Breakfast available

Pool

Restaurant

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Related hotel videos

Score icon9.0

RateScore

Total 25,909 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.5

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9.0

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4.6/5

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4.5/5

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agoda

533 Reviews

8.8 / 10

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booking

3,977 Reviews

8.5 / 10

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expedia

1,008 Reviews

9.0 / 10

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google

7,454 Reviews

4.6 / 5

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tripadvisor

12,937 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

7,454+ People Are Talking

Service

Property

Location

Breakfast

Fitness

Atmosphere

Dining

Cleanliness

Room

Bar

Restaurant

Transit

Pool

Business

Family

Sleep

Nightlife

Bathroom

Gym

Wellness

Parking

Spa

Nature

Accessibility

Safety

Air Conditioning

Couples

Kitchen

TV

Wi-Fi

Service was mentioned 1518 times

6% Negative92% Positive

Reviews based on Service

User image
Anne Nethra2 months ago
5/5Google icon

I recently stayed at this beautiful hotel and I have to say, I thoroughly enjoyed my stay! The hotel is situated near the metro, making it very convenient to get around. The room was also very neat and clean; the workers did a great job keeping it tidy. I especially want to give a shout out to Ajannath - he was very nice and did an amazing job! Even when my kids made a mess in the room, he calmly cleaned it up. The food assistance and overall service at the hotel were also top-notch. I highly recommend this hotel for anyone looking for a comfortable and enjoyable stay."

User image
Mohamed Mishard1 month ago
5/5Google icon

I I had a great experience! I particularly enjoyed the delicious food at the restaurant and the pool area was fantastic. The room was also very clean and comfortable. But what really made my stay special was the excellent service from some of the workers, especially my attendant Ajannnth. He was friendly, helpful, and really went above and beyond to make sure I had everything I needed. Overall, I highly recommend this hotel!"

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 350

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Number of floors 31

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Year Built 2014

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

186

Upload

90

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Emaar Square

420 m

Dubai Mall

560 m

Burj Khalifa

560 m

Dubai Opera

770 m

Dubai Aquarium & Underwater Zoo

1.12 km

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Getting around

Burj Khalifa

Nearby

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Airports Nearby

Dubai Intl. Airport (DXB)

8.5 km

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Restaurants

Amelia

350 m

CÉ LA VI Dubai

420 m

Bab Al Mansour

700 m

Lucia’s

280 m

Vietnamese Foodies

490 m

Street View

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Daytime safety

91 out of 100

Very Safe

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Nighttime safety

83 out of 100

Very Safe

Dubai safety index

Safety

Crime

64

Overall Safety Index

Safe

An average rating of the six safety categories

64 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

43

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Risky

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Likelihood of theft.

lowhigh

43

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

70

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

87

16

Overall Crime index

Minimal

An average rating of the crime categories

16 out of 100

Property crime severity

Minimal

17

Crime category icon

Mugging or robbery  13/100

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Car theft  11/100

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Car break-ins  16/100

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Home break-ins  14/100

Violent crime severity

Minimal

12

Crime category icon

Physical attacks  15/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

12

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Insult or harassment in public  19/100

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Corruption or bribery  24/100

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Drug problem  18/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $1

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Coffee

$2.6 - $9

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Beer 0.5L

$1.3 - $6.4

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Meal, inexpensive restaurant

$4.6 - $20.6

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Public transport, one-way ticket

$1.2 - $2.6

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Taxi 1km (normal tariff)

$0.5 - $1.3

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Meal for 2 people, mid-range restaurant, three-course

$39.9 - $154.6

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Bottle of mid-range wine

$7.7 - $25.8

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McMeal at McDonalds

$7 - $10.3

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Coke/Pepsi 0.33L

$0.6 - $2.6

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Public transport, monthly pass

$51.5 - $90.2

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Gasoline (1 liter)

$0.7 - $0.9

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Mobile phone monthly plan

$30.9 - $100.5

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Fitness club, monthly fee

$25.8 - $128.8

Weather In Dubai

°C
°F

Precipitation In Dubai

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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