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Image of The Retreat Palm Dubai MGallery by Sofitel
Image of The Retreat Palm Dubai MGallery by Sofitel
Image of The Retreat Palm Dubai MGallery by Sofitel
Image of The Retreat Palm Dubai MGallery by Sofitel
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1/5

Image of The Retreat Palm Dubai MGallery by Sofitel
Image of The Retreat Palm Dubai MGallery by SofitelImage of The Retreat Palm Dubai MGallery by SofitelImage of The Retreat Palm Dubai MGallery by SofitelImage of The Retreat Palm Dubai MGallery by Sofitel

Safety index

46 out of 100

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Beach

Business

Family

Luxury

Spa

Adventure sport

The Retreat Palm Dubai MGallery by Sofitel

Rating icon

8.9

Good (19,255 ratings)

Dubai, United Arab Emirates - 

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Location icon

3 km Aquaventure

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3 km Lost Chambers

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6 km The Pointe

Hotel Overview

The Retreat Palm Dubai MGallery is highly appreciated by guests for its serene atmosphere and wellness-focused amenities. It offers a unique, rejuvenating experience combining luxury with health-centric features. The hotel boasts an exceptional location, providing panoramic views of the Gulf and creating an ideal setting for relaxation and recovery.

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Hotel highlights

Service

Property

Cleanliness

  1. Incredible Views: Guests frequently praise the breathtaking views of the Arabian Gulf, enhancing the tranquil experience.
  2. Wellness and Spa Facilities: The hotel's focus on wellness and self-care through its state-of-the-art spa and wellness facilities is a major highlight.
  3. Friendly Staff: The attentive and kind staff members are often mentioned for their outstanding service, contributing significantly to the guests' positive experiences.
  4. Quality Dining Options: Visitors enjoy a variety of dining options, with high-quality food and diverse menus catering to different dietary needs.
  5. Relaxing Atmosphere: The overall atmosphere of the hotel is noted for its calm and relaxing vibe, ideal for guests looking to unwind.
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Area for improvement

  1. Pricey Services: Some guests feel that the services, although high quality, are on the pricier side.
  2. Isolated Location: The hotel's tranquil location is sometimes seen as too isolated, making it difficult to explore nearby attractions without transportation.
  3. Limited Beach Space: The available beach space is considered limited by some visitors, which can detract from the beachside experience.
  4. Room Maintenance Issues: There are occasional complaints about maintenance and cleanliness in the rooms.
  5. Pool Size: The pool area, while beautiful, is described as smaller than expected for some guests' preferences.

Amenities

Kids pool

Tennis court

Babysitting

Babysitting

Kids club

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pool

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Related hotel videos

Score icon8.9

RateScore

Total 19,255 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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8.2

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8.6

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4.7/5

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4.5/5

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agoda

246 Reviews

8.6 / 10

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booking

6,676 Reviews

8.2 / 10

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expedia

377 Reviews

8.6 / 10

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google

7,453 Reviews

4.7 / 5

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tripadvisor

4,503 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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7,453+ People Are Talking

Service

Property

Cleanliness

Dining

Fitness

Nature

Atmosphere

Breakfast

Pool

Family

Location

Room

Bar

Wellness

Spa

Restaurant

Sleep

Bathroom

Nightlife

Gym

Safety

Couples

Kitchen

Parking

Beach

Business

Transit

Accessibility

Air Conditioning

Wi-Fi

Hot Tub

TV

Service was mentioned 3556 times

3% Negative95% Positive

Reviews based on Service

User image
Julia G1 month ago

We have 9 days in the hotel and have pleasant time. Shower, bath, facility very handy , especially outside tap with shower inside and outside, changing rooms and even swimming suit drier. Service and cleanliness immaculate! Food for every test, just a bit salty at times. Entertainment repeatable, but nice. Guitar and singing at lunch and evenings. Staff make sure you are happy and comfortable. 5 min in the car to the most beautiful and luxurious hotel with free access to bar and the lobby . 15 min to the metro if you like self guided tours. Islam make us feel happy and thank you for Ons and front office team happy change our room with better view and quiet environment with our extra charge.

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Michaela P1 month ago

Amazing service and very friendly!|Islam our host was very attentive and we had a laugh together. His English was very good, we particularly enjoyed his English accent! Thank you for a great evening for the Pan Asian night. The tikka live station was excellent! All of the staff are very friendly and the rotation of theme nights is great!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Aug, 2023Now

General Info

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Total number of rooms 255

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Number of floors 7

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Number of buildings/towers 1

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Year Built 2017

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

16

Upload

14

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Aquaventure

3 km

Lost Chambers

3 km

The Pointe

6 km

The View at The Palm

7 km

Nakheel Mall

8 km

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Getting around

Atlantis Aquaventure Waterpark Station

3 km

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Airports Nearby

Dubai Intl. Airport (DXB)

21.5 km

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Restaurants

Nobu By The Beach

1.5 km

Ling Ling Dubai

1.5 km

Royal Tea Room

1.5 km

ستاربكس

2.5 km

Estiatorio Milos Dubai

1.5 km

Street View

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Daytime safety

91 out of 100

Very Safe

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Nighttime safety

83 out of 100

Very Safe

Dubai safety index

Safety

Crime

46

Overall Safety Index

Risky

An average rating of the six safety categories

46 out of 100

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Women safety

Unsafe

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Likelihood of inappropriate behavior against women.

lowhigh

33

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

37

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Political safety

Very Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

20

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

50

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Medical safety

Unsafe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

37

16

Overall Crime index

Minimal

An average rating of the crime categories

16 out of 100

Property crime severity

Minimal

17

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Mugging or robbery  13/100

Crime category icon

Car theft  11/100

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Car break-ins  16/100

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Home break-ins  14/100

Violent crime severity

Minimal

12

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Physical attacks  15/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

12

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Insult or harassment in public  18/100

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Corruption or bribery  24/100

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Drug problem  18/100

Prices Around Property

Average Daily Costs Per Person

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Meal, inexpensive restaurant

$10 - $30

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Taxi 1km (normal tariff)

$4 - $7

Weather In Dubai

°C
°F

Precipitation In Dubai

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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