InterContinental Vienna is a well-regarded hotel, known for its prime location and high standard of service. User reviews frequently highlight the hotel's comfort, amenities, and attentive staff, making it a popular choice for both leisure and business travelers. However, like any establishment, it has its areas where guests feel improvements could be made, providing a balanced view of the hotel experience.
1/5
Safety index
89 out of 100
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InterContinental Vienna, an IHG Hotel
8.2
(2,359 ratings)
Vienna, Austria -
560 m Vienna Music Society
560 m Belvedere
770 m Vienna State Opera
Hotel Overview
Hotel highlights
Location
Breakfast
Food
- Prime Location: Proximity to key attractions and public transportation.
- Luxurious Amenities: Including a spa, fitness center, and high-quality dining options.
- Comfortable Rooms: Guests praise the spacious and well-appointed rooms.
- Attentive Staff: Many reviews commend the staff's exceptional service and friendliness.
- Breakfast Variety: A wide selection of breakfast options that cater to various preferences.
Area for improvement
Bathroom
Air Conditioning
- Expensive Parking: High parking fees are a common concern among guests.
- Room Temperature Controls: Some guests have difficulty regulating the room temperature.
- Aging Decor: There are comments on the need for updates in certain areas to match modern standards.
- Price Point: The cost of staying and additional services is considered high by some visitors.
- Internet Connectivity: Occasional issues with Wi-Fi reliability and speed have been mentioned.
Amenities
Extra beds/cribs
Breakfast available
Spa
Parking available
Pet friendly
Free WiFi
Air conditioning
Gym
Related hotel videos
RateScore
Total 2,359 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,696 Reviews
8.1 / 10
expedia
663 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Bar
Food
Atmosphere
Restaurant
Cleanliness
Sleep
Amenities
Bathroom
Transit
Business
Nightlife
Accessibility
Fitness
Parking
Kitchen
Wellness
Wi-Fi
Gym
Air Conditioning
Spa
Entertainment
Nature
Couples
Family
Location was mentioned 402 times
Reviews based on Location
Stayed two nights here.|Even as a Platinum member, there are not too many perks offered.|Very surprised not to receive complimentary breakfast, instead charged 30 Euros each.|Likewise no lounge access. This is really not acceptable regardless of what the hotel policy is.|One plus point, I phone a local restaurant for a booking and was told they were full, however the front desk called the same restaurant and got us in.|While the breakfast was good quality and cooked fresh, it did not warrant 30 Euros.|Breakfast room was uncomfortably hot.|Room in the hotel was spacious corner room with good views.|Comfortable bed but road noise was a problem.|Cocktail bar is a pleasant place to sit for a while, although service isn't the fastest and prices are high. |Would stay here again if pressed, but with so many other options would like to try somewhere else.
This is for the corporate InterContinental staff that might be reading this review. One day, you may look at the lobby lounge/bar of the InterContinental Wien and feel compelled to update it. PLEASE, DON’T! The classic dark wood, the old chandelier, the leather armchairs, the tinkling piano music, the knowledgeable waiters in vests and bow ties, the tri-dish bar snacks, the picture frames, the hours, the candles…please don’t change a single thing. This is the definitive, classic hotel lounge. I live in NYC and have traveled to over 50 countries. These old-school lounges are impossibly rare to find. If I were a location scout for a film company, I would absolutely add it to my location list. ||I could write on other elements of this hotel. It doesn’t look like much from outside, the good location, the rooms are a bit dated, the staff and breakfast incredibly top-tier….however, I will let this review focus on the lounge. Unusual perhaps, to focus a review on one element, but it earns it.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 392
Number of floors 12
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
12Download
103Upload
26Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
83 out of 100
Very Safe
Nighttime safety
65 out of 100
Safe
Vienna safety index
Overall Safety Index
Very Safe
An average rating of the six safety categories
89 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
80
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
85
Property safety
Safe
Likelihood of theft.
73
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
97
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
99
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Low
An average rating of the crime categories
30 out of 100
Property crime severity
Low
34
Mugging or robbery 25/100
Car theft 18/100
Car break-ins 25/100
Home break-ins 27/100
Violent crime severity
Low
25
Physical attacks 28/100
Racism or religion motivated attacks 23/100
Other crime severity
Low
28
Insult or harassment in public 31/100
Corruption or bribery 34/100
Drug problem 38/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $1.8
Coffee
$2 - $5
Beer 0.5L
$0.7 - $1.7
Meal, inexpensive restaurant
$9.5 - $20
Public transport, one-way ticket
$2.4 - $2.4
Taxi 1km (normal tariff)
$1.3 - $2
Meal for 2 people, mid-range restaurant, three-course
$48 - $130
Bottle of mid-range wine
$3.5 - $10
McMeal at McDonalds
$9 - $11
Coke/Pepsi 0.33L
$2 - $4
Public transport, monthly pass
$30.4 - $51
Gasoline (1 liter)
$1.5 - $2
Mobile phone monthly plan
$9.9 - $30
Fitness club, monthly fee
$18 - $70
Weather In Vienna
Precipitation In Vienna
Air Quality
Good
PM2.514
PM1019
17
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)