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Image of Novotel Wien City
Image of Novotel Wien City
Image of Novotel Wien City
Image of Novotel Wien City
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1/5

Image of Novotel Wien City
Image of Novotel Wien CityImage of Novotel Wien CityImage of Novotel Wien CityImage of Novotel Wien City

Safety index

89 out of 100

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Safe area tag

Safe area

Business

Business

Pet-friendly

Shopping

Shopping

Novotel Wien City

Rating icon

8.3

Good (5,740 ratings)

Vienna, Austria - 

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Location icon

910 m Prater

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910 m Stephansplatz

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910 m St. Stephen's Cathedral

Hotel Overview

Novotel Wien City is a well-regarded hotel located in the heart of Vienna, offering its guests a blend of convenience and comfort. Based on user reviews, the hotel has garnered both praise and constructive feedback.

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Hotel highlights

Location

Breakfast

Cleanliness

  1. Location: Centrally located, offering easy access to local attractions and public transportation.
  2. Staff: Welcoming and helpful staff, providing excellent customer service.
  3. Cleanliness: High standards of cleanliness and housekeeping.
  4. Room Comfort: Comfortable rooms with modern amenities.
  5. Breakfast: Varied and delicious breakfast options.
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Area for improvement

Bathroom

Parking

  1. Price: Some guests found the stay to be on the pricier side.
  2. Noise Levels: Noise from the street can sometimes be heard in the rooms.
  3. Room Size: A few guests mentioned that the rooms can feel a bit cramped.
  4. Wi-Fi: Inconsistent Wi-Fi signal strength in some areas of the hotel.
  5. Facility Maintenance: Occasional comments about needing better maintenance or updates in some hotel areas.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Parking available

Parking available

Pet friendly

Pet friendly

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon8.3

RateScore

Total 5,740 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.6

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booking

4,798 Reviews

8.2 / 10

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expedia

942 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Breakfast

Cleanliness

Restaurant

Atmosphere

Bathroom

Sleep

Food

Parking

Transit

Amenities

Family

Bar

Fitness

Gym

Business

Kitchen

Wellness

Entertainment

Wi-Fi

Accessibility

Spa

Air Conditioning

Location was mentioned 271 times

6% Negative85% Positive

Reviews based on Location

User image
Kelsey Schwartz6 months ago
3/5Google icon

Was looking forward to this hotel stay, based off the great reviews. Unfortunately we were very disappointed with our stay here. We were placed on the second floor with a room facing the street. There is a MASSIVE amount of construction going on directly in front of hotel. The noise in the mornings was unbearable. We were woken up at 6am everyday by the loud construction. This was very frustrating. There is also no AC during the winter at this hotel, only heat. We did not know this until our room got unbelievably stuffy and hot at night and we called the front desk about it, only to be laughed at that there is no AC in the winter. Yes the windows open but good luck sleeping with the windows open while construction is going on. This made sleeping very uncomfortable and nearly impossible during our whole stay. We asked if we could move to a higher floor or the back of the hotel and front desk told us there was nothing they could do to help and that “every room is affected by the noise.” Just beware that you will not sleep good here while the construction is happening. Location of the hotel is nice, but that’s about it. Breakfast costs extra $ and a bottle of water from lobby is ridiculously overpriced. Stay somewhere else closer to heart of Vienna, unless you love loud construction at 6am everyday. *attached is the pictures of construction directly in front of hotel*

User image
Dimitrios G.6 months ago

Everything was so good till our last day of our stay where we were told in front we f many other guests that we are not allowed to enter the breakfast area. I asked why this happened and told us that we haven’t paid. When I booked the extra day I asked to book the same room with same terms and to pay extra money. In the end they did not provide breakfast as agreed and they asked me to pay 20 euro per person for the breakfast which was very disappointed because I paid extra amount of money for not my fault. It’s really disappointing.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 127

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Number of floors 8

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Number of buildings/towers 1

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Year Built 2007

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

23

Download

96

Upload

32

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Prater

910 m

Stephansplatz

910 m

St. Stephen's Cathedral

910 m

Hofburg Imperial Palace

1.33 km

Vienna State Opera

1.5 km

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Getting around

Julius-Raab-Platz Tram Stop

210 m

Vienna Mitte Station

840 m

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Airports Nearby

Vienna International Airport (VIE)

7.5 km

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Restaurants

Ramasuri

140 m

Klyo

210 m

Badeschiff

350 m

Vapiano

Nearby

Cafe Ansari

140 m

Street View

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Daytime safety

83 out of 100

Very Safe

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Nighttime safety

65 out of 100

Safe

Vienna safety index

Safety

Crime

89

Overall Safety Index

Very Safe

An average rating of the six safety categories

89 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

80

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

99

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

97

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

30

Overall Crime index

Low

An average rating of the crime categories

30 out of 100

Property crime severity

Low

34

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Mugging or robbery  25/100

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Car theft  18/100

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Car break-ins  25/100

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Home break-ins  27/100

Violent crime severity

Low

25

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Physical attacks  28/100

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Racism or religion motivated attacks  23/100

Other crime severity

Low

28

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Insult or harassment in public  31/100

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Corruption or bribery  34/100

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Drug problem  38/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $1.8

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Coffee

$2 - $5

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Beer 0.5L

$0.7 - $1.7

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Meal, inexpensive restaurant

$9.5 - $20

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Public transport, one-way ticket

$2.4 - $2.4

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Taxi 1km (normal tariff)

$1.3 - $2

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Meal for 2 people, mid-range restaurant, three-course

$48 - $130

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Bottle of mid-range wine

$3.5 - $10

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McMeal at McDonalds

$9 - $11

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Coke/Pepsi 0.33L

$2 - $4

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Public transport, monthly pass

$30.4 - $51

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Gasoline (1 liter)

$1.5 - $2

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Mobile phone monthly plan

$9.9 - $30

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Fitness club, monthly fee

$18 - $70

Weather In Vienna

°C
°F

Precipitation In Vienna

mm
in

Air Quality

Good

PM2.514

PM1019

17

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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