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Image of Hilton Cairns
Image of Hilton Cairns
Image of Hilton Cairns
Image of Hilton Cairns
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1/5

Image of Hilton Cairns
Image of Hilton CairnsImage of Hilton CairnsImage of Hilton CairnsImage of Hilton Cairns

Safety index

93 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Spa

Adventure sport

Natural

Hilton Cairns

Rating icon

8.4

Good (2,452 ratings)

Cairns, Australia - 

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210 m Reef Fleet Terminal

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210 m Cairns Esplanade

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420 m Cairns Marlin Marina

Hotel Overview

Hilton Cairns is a highly regarded hotel, praised by guests for its exceptional service, prime location, and overall experience. It encapsulates a blend of luxury and comfort, providing a memorable stay to its visitors. Below are the good and bad aspects based on user reviews.

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Hotel highlights

Location

Breakfast

Cleanliness

  1. Exceptional Service: Staff are highly praised for their attentive and personalized service.
  2. Prime Location: Ideal for exploring local attractions with easy access to public transport.
  3. Stunning Views: Offers breathtaking views, enhancing the overall stay experience.
  4. Quality Dining: The in-house dining options are noted for their quality and variety.
  5. Comfortable Rooms: Rooms are well-appointed, spacious, and offer a high level of comfort.
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Area for improvement

Bathroom

Wi-Fi

Air Conditioning

  1. Pricey: Some guests felt the pricing was high compared to other options.
  2. Furniture Updates Needed: There's feedback on the need for updating some of the furniture to match current standards.
  3. WiFi Connectivity Issues: Occasional complaints about the reliability and speed of the hotel's WiFi service.
  4. Limited Parking: Limited parking space can be a concern for guests with vehicles.
  5. Aged Facilities: Parts of the hotel, including some amenities, are considered by some guests to need renovation.

Amenities

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Spa

Parking available

Parking available

Free WiFi

Housekeeping

Room service

Room service

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Related hotel videos

Score icon8.4

RateScore

Total 2,452 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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8.6

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booking

1,494 Reviews

8.3 / 10

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expedia

958 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Amenities

Breakfast

Cleanliness

Bar

Fitness

Food

Sleep

Bathroom

Restaurant

Pool

Atmosphere

Nature

Wellness

Wi-Fi

Family

Nightlife

Spa

Accessibility

Air Conditioning

Business

Kitchen

Parking

Transit

Gym

Entertainment

Couples

Hot Tub

Location was mentioned 386 times

4% Negative90% Positive

Reviews based on Location

User image
Kimberly Giang3 months ago
4/5Google icon

Enjoyed a nice stay during Christmas break. Staff was nice. Eena at reception took the extra initiative to help us get our laundry taken care of same day. Rooms were a older but the balcony was nice. Loved how bright the lobby was. The gym was small and had some older equipment but did the job. Location was perfect. Overall a comfortable friendly stay!

User image
Jordan Womack5 months ago
5/5Google icon

I really enjoyed my stay at the Hilton Cairns and is one of the better Hiltons I have stayed at recently. Rooms are large, modern, and well appointed. The property itself is located perfectly, only a few steps from the marina where many Reef tours depart and not a long walk from the main town, making it easy to grab a bite to eat. I especially liked the pool area where there is an extremely large pool with an abundance of seating in both the sun and shade. The gym is on the small side and without a ton of equipment, which was the only demerit for the property. The breakfast buffet was fantastic and appreciated that Diamond members get the upgraded breakfast for free. I also appreciated their well appointed executive lounge. Staff at breakfast and in the buffet were especially kind and friendly.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 263

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Number of floors 7

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Number of buildings/towers 1

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Year Built 1987

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

25

Download

79

Upload

59

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Reef Fleet Terminal

210 m

Cairns Esplanade

210 m

Cairns Marlin Marina

420 m

Esplanade Lagoon

560 m

Cairns Central Shopping Centre

770 m

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Getting around

Cairns Station

1.26 km

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Airports Nearby

Cairns Intl. Airport (CNS)

7 km

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Restaurants

Horizon Club

420 m

Ganbaranba Noodle Colosseum

280 m

Dundee's Restaurant on the Waterfront

140 m

Sauce Brewing Cairns

420 m

Piccolo Cucina

350 m

Street View

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Daytime safety

54 out of 100

Risky

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Nighttime safety

28 out of 100

Unsafe

Cairns safety index

Safety

Crime

93

Overall Safety Index

Very Safe

An average rating of the six safety categories

93 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

84

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

93

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

61

Overall Crime index

High

An average rating of the crime categories

61 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  55/100

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Car theft  62/100

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Car break-ins  59/100

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Home break-ins  62/100

Violent crime severity

Moderate

56

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Physical attacks  58/100

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Racism or religion motivated attacks  47/100

Other crime severity

High

66

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Insult or harassment in public  64/100

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Corruption or bribery  53/100

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Drug problem  67/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $4.2

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Coffee

$3 - $4.2

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Beer 0.5L

$1.5 - $3.9

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Meal, inexpensive restaurant

$4.8 - $26.9

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Public transport, one-way ticket

$0.7 - $3

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Taxi 1km (normal tariff)

$3

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Meal for 2 people, mid-range restaurant, three-course

$83.7 - $119.5

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Bottle of mid-range wine

$9 - $17.9

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McMeal at McDonalds

$9 - $9.6

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Coke/Pepsi 0.33L

$2.4 - $3

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Public transport, monthly pass

$89.6

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Gasoline (1 liter)

$1 - $1.2

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Mobile phone monthly plan

$20.9 - $47.8

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Fitness club, monthly fee

$12 - $35.9

Weather In Cairns

°C
°F

Precipitation In Cairns

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets

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