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Image of Shangri-La The Marina, Cairns
Image of Shangri-La The Marina, Cairns
Image of Shangri-La The Marina, Cairns
Image of Shangri-La The Marina, Cairns
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1/5

Image of Shangri-La The Marina, Cairns
Image of Shangri-La The Marina, CairnsImage of Shangri-La The Marina, CairnsImage of Shangri-La The Marina, CairnsImage of Shangri-La The Marina, Cairns

Safety index

93 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Adventure sport

City

Natural

Shopping

Shangri-La The Marina, Cairns

Rating icon

8.5

Good (4,499 ratings)

Cairns, Australia - 

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Location icon

280 m Cairns Marlin Marina

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280 m Cairns Esplanade

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350 m Esplanade Lagoon

Hotel Overview

Shangri-La The Marina, Cairns is a popular hotel that has garnered a variety of reviews from guests. It is situated in a prime location, offering stunning views and easy access to local attractions. The hotel aims to provide comfortable accommodations along with a range of services to ensure a memorable stay for its visitors. Based on user reviews, here are some highlighted good and bad aspects of staying at this hotel.

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Hotel highlights

Location

Amenities

Fitness

  1. Location: Praised for its exceptional setting close to the waterfront, providing easy access to shopping, dining, and entertainment options.
  2. Views: Guests often commend the breathtaking views from their rooms, especially those overlooking the marina or sea.
  3. Staff: The friendly and helpful staff are frequently mentioned, with many guests appreciating their warm hospitality and efficient service.
  4. Amenities: The hotel's range of amenities, including a swimming pool, fitness center, and dining options, receives positive feedback.
  5. Room Comfort: Many reviews highlight the comfortable and well-maintained rooms, emphasizing cleanliness and modern facilities.
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Area for improvement

Sleep

Kitchen

Entertainment

  1. Price: Some guests feel that the hotel's rates can be high compared to the value received, making it less affordable for budget travelers.
  2. Wi-Fi Connectivity: There are occasional complaints about the Wi-Fi service, with some guests experiencing connectivity issues.
  3. Aging Facilities: Despite overall satisfaction, a few guests mention that certain areas of the hotel appear dated and could benefit from refurbishment.
  4. Noise Levels: Some visitors report noise disturbances, particularly from nearby rooms or the street, affecting their rest.
  5. Food Quality: While many enjoy the dining options, a handful of guests have critiqued the food quality and variety, suggesting improvements could be made.

Amenities

Kids pool

Babysitting

Babysitting

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Housekeeping

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Related hotel videos

Score icon8.5

RateScore

Total 4,499 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.8

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booking

3,576 Reviews

8.4 / 10

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expedia

923 Reviews

8.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Amenities

Cleanliness

Breakfast

Fitness

Bar

Sleep

Bathroom

Food

Restaurant

Pool

Atmosphere

Nature

Accessibility

Nightlife

Parking

Family

Kitchen

Couples

Business

Entertainment

Air Conditioning

Gym

Transit

Wi-Fi

Wellness

Spa

Location was mentioned 489 times

5% Negative90% Positive

Reviews based on Location

User image
Leanne R3 months ago

Thoroughly enjoyed our stay here this week. Beautiful hotel rooms, pool & location. We decided after checking in to upgrade your a sea view room which I definitely recommend. Luckily our rooms were right near the pool, original room was down a million corridors & was like an absolute rabbits Warren. Very hard to get your bearings! |I would recommend if booking direct making the most of the email offer you upgrade room & cheaper parking, as once we fixed your upgrade after arrival they wouldn’t honor the same rice, which was disappointing . |Amenities were divine - Logan shampoo & body wash & the coffee pods were great too. |Super comfortable pool chairs! Would definitely recommend

User image
Jessica C3 months ago

Gorgeous hotel although a little dated in some parts. Staff were really friendly and very helpful. We paid for breakfast one morning which was buffet style and was amazing, there seemed to be everything you could think of including an omelette station. Pool area is lovely. Hotel is in a really good location, especially for boat trips and lots of restaurants near by.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 255

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Number of floors 5

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

26

Download

78

Upload

60

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Cairns Marlin Marina

280 m

Cairns Esplanade

280 m

Esplanade Lagoon

350 m

Reef Fleet Terminal

350 m

Cairns Central Shopping Centre

840 m

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Getting around

Cairns Station

1.19 km

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Airports Nearby

Cairns Intl. Airport (CNS)

7 km

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Restaurants

Salt House

280 m

Horizon Club

Nearby

Grill'd

560 m

Rattle N Hum

350 m

The Pier Bar

210 m

Street View

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Daytime safety

54 out of 100

Risky

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Nighttime safety

28 out of 100

Unsafe

Cairns safety index

Safety

Crime

93

Overall Safety Index

Very Safe

An average rating of the six safety categories

93 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

84

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

93

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

61

Overall Crime index

High

An average rating of the crime categories

61 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  55/100

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Car theft  62/100

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Car break-ins  59/100

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Home break-ins  62/100

Violent crime severity

Moderate

56

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Physical attacks  58/100

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Racism or religion motivated attacks  47/100

Other crime severity

High

66

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Insult or harassment in public  64/100

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Corruption or bribery  53/100

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Drug problem  67/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $4.2

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Coffee

$3 - $4.2

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Beer 0.5L

$1.5 - $3.9

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Meal, inexpensive restaurant

$4.8 - $26.9

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Public transport, one-way ticket

$0.7 - $3

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Taxi 1km (normal tariff)

$3

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Meal for 2 people, mid-range restaurant, three-course

$83.7 - $119.5

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Bottle of mid-range wine

$9 - $17.9

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McMeal at McDonalds

$9 - $9.6

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Coke/Pepsi 0.33L

$2.4 - $3

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Public transport, monthly pass

$89.6

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Gasoline (1 liter)

$1 - $1.2

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Mobile phone monthly plan

$20.9 - $47.8

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Fitness club, monthly fee

$12 - $35.9

Weather In Cairns

°C
°F

Precipitation In Cairns

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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