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Image of Mercure Townsville
Image of Mercure Townsville
Image of Mercure Townsville
Image of Mercure Townsville
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1/5

Image of Mercure Townsville
Image of Mercure TownsvilleImage of Mercure TownsvilleImage of Mercure TownsvilleImage of Mercure Townsville

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Family

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Mercure Townsville

Rating icon

8.0

Good (2,210 ratings)

Townsville, Australia - 

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1.5 km Castle Hill

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2 km Mater Hospital Pimlico

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3 km Queensland Country Bank Stadium

Hotel Overview

Mercure Townsville, located in Currajong, enjoys a mix of positive and negative feedback from guests. While some aspects of the hotel are praised, others draw criticism, reflecting the wide range of experiences among visitors.

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Hotel highlights

Food

Fitness

Cleanliness

  1. Scenic Location: Guests love the picturesque surroundings that add a serene ambiance to their stay.
  2. Friendly Staff: The hospitality and friendliness of the staff are frequently highlighted, making guests feel welcome.
  3. Spacious Rooms: Visitors appreciate the generous room size, offering comfort and ease during their stay.
  4. Amenities: The range of amenities available, including a pool and dining options, is well-received by guests.
  5. Cleanliness: Overall, the hotel maintains high standards of cleanliness, contributing to a pleasant stay.
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Area for improvement

Bathroom

Kitchen

  1. Outdated Decor: Some guests feel the hotel's decor is dated and in need of a refresh.
  2. Maintenance Issues: There are occasional complaints about maintenance, such as malfunctioning equipment or wear and tear.
  3. Variable Food Quality: The quality of food receives mixed reviews, with some guests expecting better from the dining options.
  4. Price Point: A number of visitors find the hotel prices to be on the higher side for the value received.
  5. Noise Levels: Guests sometimes mention noise as a disturbance during their stay, affecting their overall comfort.

Amenities

Kids pool

Tennis court

Babysitting

Babysitting

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Score icon8.0

RateScore

Total 2,210 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.7

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8.4

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booking

1,218 Reviews

7.7 / 10

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expedia

992 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Cleanliness

Fitness

Breakfast

Location

Bar

Pool

Sleep

Bathroom

Amenities

Atmosphere

Business

Couples

Restaurant

Family

Parking

Kitchen

Nature

Entertainment

Air Conditioning

Transit

Nightlife

Accessibility

Wi-Fi

Spa

Food was mentioned 121 times

20% Negative74% Positive

Reviews based on Food

User image
elsasdromart4 months ago
4/5Google icon

Very kind a efficient staff. Room is clean, might need a carpet update. Well located, quiet, good mattress and pillows, has self service laundry (amazing option), great for families or business trip. Nice pool. Restaurant is slow to serve the food but waitress is nice.

User image
Kerry Riella4 months ago
5/5Google icon

My friends and I had THE best Christmas Day and overnight stay at the Mercure yesterday. The food was amazing and abundant. The atmosphere was incredible, Santa as AWESOME and very friendly; stopped for a long chat. Even though there were already plenty of Vegan options in the selection, they went to a special effort of making my friend an extra special Vegetable Frittata and Vegan plum pudding, that was such a special touch. Special shout out to Siobhan the fantastic waitress, and another who had an unusual name starting with "A", that I cannot recall. THEY BOTH WERE TRULY AMAZING, EFFICIENT AND VERY AMICABLE. We all agree that we will be back next year for some of the same.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 174

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Number of floors 2

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

26

Download

46

Upload

38

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Castle Hill

1.5 km

Mater Hospital Pimlico

2 km

Queensland Country Bank Stadium

3 km

The Strand Beach

3 km

Magnetic Island Ferry Terminal

3 km

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Getting around

Townsville Station

4.5 km

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Airports Nearby

Townsville, QLD (TSV)

4.5 km

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Restaurants

McDonald's

210 m

Billy Beau's on French

1 km

Otto's Fresh Food Market

1 km

KFC

840 m

West End Hotel

1.5 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $6

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Coffee

$2.4 - $3

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Beer 0.5L

$6.6

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Meal, inexpensive restaurant

$10.2 - $23.9

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Public transport, one-way ticket

$1.8 - $1.9

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Taxi 1km (normal tariff)

$0.7

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Meal for 2 people, mid-range restaurant, three-course

$35.9 - $71.7

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Bottle of mid-range wine

$7.2 - $38.8

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McMeal at McDonalds

$7.2 - $9

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Coke/Pepsi 0.33L

$1.8 - $3

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Public transport, monthly pass

$47.8

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Gasoline (1 liter)

$1 - $1.3

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Mobile phone monthly plan

$26.9 - $26.9

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Fitness club, monthly fee

$29.9 - $45.4

Weather In Townsville

°C
°F

Precipitation In Townsville

mm
in

Air Quality

Good

PM2.57

PM1017

12

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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