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Image of Best Western Melbourne City
Image of Best Western Melbourne City
Image of Best Western Melbourne City
Image of Best Western Melbourne City
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1/5

Image of Best Western Melbourne City
Image of Best Western Melbourne CityImage of Best Western Melbourne CityImage of Best Western Melbourne CityImage of Best Western Melbourne City

Safety index

90 out of 100

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Safe area tag

Safe area

Pet-friendly

Best Western Melbourne City

Rating icon

7.7

Fair (4,738 ratings)

Melbourne, United States - 

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Location icon

350 m Melbourne Convention and Exhibition Centre

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350 m Crown Casino

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770 m Marvel Stadium

Hotel Overview

Best Western Melbourne City is a well-regarded hotel that has garnered a mix of opinions from its guests. Based on user reviews, it has both its strengths and areas that could use improvement.

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Hotel highlights

Location

Cleanliness

Transit

  1. Prime Location: Guests appreciate its central location, making it easy to access various attractions.
  2. Friendly Staff: The hotel is known for its warm and welcoming staff, enhancing the overall guest experience.
  3. Comfortable Rooms: Many reviews note the comfort and cleanliness of the rooms, providing a restful stay.
  4. Value for Money: The hotel is considered a good option for those looking for quality accommodation without breaking the bank.
  5. Facilities: The hotel's facilities, including breakfast options and Wi-Fi, have received positive feedback from guests.
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Area for improvement

Bathroom

  1. Room Size: Some guests have mentioned that the rooms, especially the bathroom, can feel cramped.
  2. Noise Levels: Due to its central location, noise from the street can sometimes be an issue for guests, particularly at night.
  3. Limited Amenities: There have been comments about the hotel lacking in certain amenities that guests expected.
  4. Breakfast Variety: While breakfast is available, some guests felt the variety and quality could be improved.
  5. Maintenance Issues: A few guests have reported minor maintenance issues in their rooms, although these seem to be isolated incidents.

Amenities

Breakfast available

Breakfast available

Pet friendly

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

Room service

Room service

Restaurant

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Related hotel videos

Score icon7.7

RateScore

Total 4,738 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.6

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8.0

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booking

3,778 Reviews

7.6 / 10

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expedia

960 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Bathroom

Sleep

Transit

Amenities

Breakfast

Atmosphere

Accessibility

Wi-Fi

Bar

Food

Pets

Business

Kitchen

Nightlife

Entertainment

Air Conditioning

Restaurant

Parking

Location was mentioned 234 times

5% Negative85% Positive

Reviews based on Location

User image
Alex Bradbrook3 months ago
5/5Google icon

Excellent location right in the centre of the city and brilliant value for money. The room was a decent size and very comfy. The bathroom was small but clean, and every day housekeeping did a fantastic job. The staff were all very friendly and helpful. I really can’t fault it for the rates they charge. Highly recommended!

User image
YT Ng3 months ago
4/5Google icon

Room size is just nice for me, perhaps because I’m a petite lady. I have enough space to put luggage, walk around, and also enough tables and cupboard to put my stuff. The toilet is big, but the shower space is very small though. The door to the shower is very narrow. I think it may be very difficult for a normal size adult to squeeze in. Basin is so small that water is easily splashed out if I’m not extremely careful when opening the tap. The rest of the toilet space is very big but I have no idea of the purpose. A bit wasteful and it could be better to allocate more space for showering. It takes time for the hot water to come out. I didn’t know and was inside shivering with the cold water on the first day. After that, I would let the hot water runs for a while before entering. There was water wastage, but it was really too cold for me. Water flow will also be slower suddenly. Room is not soundproof. When people walked along the corridor outside, there will be squeaky sound. Can hear people talking outside too. My room access card failed to work twice and I had to go down to the reception to fix the card. I’m not sure of the security level of the hotel. You don’t need access card to access the lift. The front door is in front of the reception, but there is not have always people there. I saw the back door opened sometimes, and anybody can just sneak in? There is room cleaning everyday upon request, but they didn’t vacuum the floor. Other than this, everything else was fine. No toothbrush and toothpaste are provided. I wasn’t aware and had to call the reception to check before going outside to buy. However, I would still recommend the place because of the location which is very excellent and is in free tram zone. Very near to Southern Cross station and many cafes and eateries. Walkable to some attractions. Price is not cheap but if I compared to other hotels nearby, this is one of the cheapest for solo traveller.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 114

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Number of floors 5

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

67

Upload

44

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Melbourne Convention and Exhibition Centre

350 m

Crown Casino

350 m

Marvel Stadium

770 m

Melbourne Central

1.5 km

Melbourne Cricket Ground

2.5 km

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Getting around

Southern Cross Station

420 m

Flagstaff Station

1.12 km

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Airports Nearby

Melbourne Airport (MEL)

12 km

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Restaurants

Krispy Kreme

140 m

Grill'd

210 m

State of Grace

280 m

Hardware Société

210 m

The Grain Store

210 m

Street View

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Daytime safety

72 out of 100

Safe

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Nighttime safety

43 out of 100

Risky

Melbourne safety index

Safety

Crime

90

Overall Safety Index

Very Safe

An average rating of the six safety categories

90 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

86

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

44

Overall Crime index

Moderate

An average rating of the crime categories

44 out of 100

Property crime severity

Moderate

53

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Mugging or robbery  38/100

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Car theft  34/100

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Car break-ins  40/100

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Home break-ins  40/100

Violent crime severity

Moderate

44

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Physical attacks  42/100

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Racism or religion motivated attacks  30/100

Other crime severity

Moderate

45

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Insult or harassment in public  45/100

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Corruption or bribery  37/100

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Drug problem  55/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $2.4

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Coffee

$2.4 - $5.4

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Beer 0.5L

$2.4 - $6.9

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Meal, inexpensive restaurant

$9 - $29.9

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Public transport, one-way ticket

$3 - $3.6

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Taxi 1km (normal tariff)

$1.2 - $2.4

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Meal for 2 people, mid-range restaurant, three-course

$47.8 - $155.4

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Bottle of mid-range wine

$7.2 - $17.9

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McMeal at McDonalds

$7.6 - $9.2

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Coke/Pepsi 0.33L

$1.6 - $3.6

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Public transport, monthly pass

$99.2 - $153.6

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Gasoline (1 liter)

$1 - $1.4

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Mobile phone monthly plan

$12 - $44.8

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Fitness club, monthly fee

$29.9 - $89.6

Weather In Melbourne

°C
°F

Precipitation In Melbourne

mm
in

Air Quality

Good

PM2.58

PM1019

25

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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