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Image of Sheraton Grand Sydney Hyde Park
Image of Sheraton Grand Sydney Hyde Park
Image of Sheraton Grand Sydney Hyde Park
Image of Sheraton Grand Sydney Hyde Park
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1/5

Image of Sheraton Grand Sydney Hyde Park
Image of Sheraton Grand Sydney Hyde ParkImage of Sheraton Grand Sydney Hyde ParkImage of Sheraton Grand Sydney Hyde ParkImage of Sheraton Grand Sydney Hyde Park

Safety index

87 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Spa

Shopping

Sheraton Grand Sydney Hyde Park

Rating icon

8.9

Good (13,999 ratings)

Sydney, Australia - 

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Location icon

210 m Sydney Tower

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350 m Hyde Park

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910 m SEA LIFE Sydney Aquarium

Hotel Overview

The Sheraton Grand Sydney Hyde Park is highly regarded by guests for its superb location, quality accommodations, and exceptional service. Situated directly opposite the iconic Hyde Park, the hotel offers stunning park and city views, alongside luxurious amenities designed for comfort and convenience. Its dedication to providing a memorable stay is evident through the positive feedback from many of its guests.

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Hotel highlights

Property

Service

Location

  1. Exceptional Location: Guests rave about the hotel's unbeatable location opposite Hyde Park, making it easy to explore the city's major attractions.
  2. Luxurious Rooms: The accommodations are praised for their comfort, size, and the outstanding park or city views they offer.
  3. Superior Service: The staff's attentiveness and professionalism are consistently highlighted as a major plus, making guests feel well-cared for during their stay.
  4. Quality Dining: The on-site restaurants and room service receive high marks for the quality of food and the variety of options available.
  5. Excellent Facilities: Amenities such as the fitness center, spa, and indoor pool are appreciated by guests looking for relaxation and leisure activities.
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Area for improvement

Entertainment

Safety

Air Conditioning

  1. Value for Money: Some guests feel that the prices are high compared to the value received, especially regarding room rates and on-site dining options.
  2. Parking Issues: The availability and cost of parking can be a frustration for guests traveling with their own vehicles.
  3. Occasional Noise: A few guests have mentioned that noise from the streets or neighboring rooms can sometimes be disruptive.
  4. Internet Connectivity: Although Wi-Fi is provided, some guests have experienced issues with the internet speed and connection stability.
  5. Room Maintenance: There have been occasional comments about the need for updates or repairs in certain rooms to maintain the expected standard of luxury.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Hot Tub

Hot Tub

Spa

Restaurant

Bar

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Related hotel videos

Score icon8.9

RateScore

Total 13,999 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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8.7

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9.0

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4.4/5

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4.5/5

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agoda

691 Reviews

8.9 / 10

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booking

2,009 Reviews

8.7 / 10

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expedia

1,004 Reviews

9.0 / 10

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google

3,765 Reviews

4.4 / 5

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tripadvisor

6,530 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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3,765+ People Are Talking

Service

Property

Location

Food

Breakfast

Bar

Amenities

Atmosphere

Cleanliness

Business

Sleep

Bathroom

Fitness

Restaurant

Transit

Wellness

Pool

Spa

Gym

Accessibility

Nightlife

Family

Parking

Nature

Entertainment

Wi-Fi

Couples

Safety

Air Conditioning

Kitchen

Hot Tub

Service was mentioned 822 times

14% Negative81% Positive

Reviews based on Service

User image
Philip Crandall2 months ago
5/5Google icon

Wow. Best hotel experience in years. I was here for a big conference, and the hotel did a phenomenal job on the facilities, the technology, and the food and amenities. Rooms are lovely and well air conditioned. The Level 22 gym, pool, sauna and steam room are amazing and adjacent to fabulous views. The location simply could not be better. The service is really top tier, someone is always ready to jump in and help you with anything - including in my case items I'd left behind in the room. Highly recommended.

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Jess J2 months ago

This was one of our many stays at this wonderful hotel. From checking in ( special mention to Dali…I think) and having our requests for a better room sorted to the great breakfast venue on level 1. The service ( special mention Vincent and Joanne ) and great selection of food.||Now sadly to a few not so wonderful items. I am sad to say that one one day the inexperienced ataff at the “egg station’ served my wife with a 50% raw omelette. However the worst experience was the in room dining. We ordered a Butter chicken and a chicken Tikka dish. Whilst presented well these two items were simply HORRIBLE. it was like eating two desserts. Theses were so sickly sweet that we never ordered any more in room dining. The Chef must be so stupid not even even knowing the recipe for these two classic dishes. Simply horrible. We have had these two dishes before on our last stay and they were perfect. I would have rather written about this directly to the manager and have the problem fixed “internally’ rather than me writing about it. However I could not find any email contact.||Despite this, I would highly recommend this Hotel as it simply is a wonderful place to stay.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 558

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Number of floors 22

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Number of buildings/towers 1

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Year Built 1992

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

86

Upload

63

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Sydney Tower

210 m

Hyde Park

350 m

SEA LIFE Sydney Aquarium

910 m

Circular Quay

1.12 km

Star Casino

2 km

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Getting around

St. James Station

280 m

Sydney Circular Quay Station

1.05 km

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Airports Nearby

Sydney Airport (SYD)

11 km

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Restaurants

Taste Baguette

210 m

Sheraton Club Lounge

210 m

Palace Chinese Restaurant

280 m

Stock Market Kitchen

280 m

Pablo & Rusty's

280 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

53 out of 100

Risky

Sydney safety index

Safety

Crime

87

Overall Safety Index

Very Safe

An average rating of the six safety categories

87 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

76

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

82

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

90

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

34

Overall Crime index

Low

An average rating of the crime categories

34 out of 100

Property crime severity

Moderate

43

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Mugging or robbery  28/100

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Car theft  23/100

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Car break-ins  31/100

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Home break-ins  30/100

Violent crime severity

Low

33

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Physical attacks  32/100

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Racism or religion motivated attacks  26/100

Other crime severity

Low

35

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Insult or harassment in public  36/100

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Corruption or bribery  32/100

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Drug problem  46/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $3.1

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Coffee

$2.5 - $5.2

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Beer 0.5L

$3.1 - $7.1

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Meal, inexpensive restaurant

$9.3 - $30.8

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Public transport, one-way ticket

$2.5 - $4.9

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Taxi 1km (normal tariff)

$1.4 - $7.4

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Meal for 2 people, mid-range restaurant, three-course

$49.3 - $154.2

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Bottle of mid-range wine

$7.4 - $18.5

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McMeal at McDonalds

$8.2 - $11.1

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Coke/Pepsi 0.33L

$1.9 - $3.4

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Public transport, monthly pass

$123.4 - $175.8

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$12.3 - $43.2

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Fitness club, monthly fee

$27.8 - $98.7

Weather In Sydney

°C
°F

Precipitation In Sydney

mm
in

Air Quality

Moderate

PM2.58

PM1017

27

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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