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Image of Shangri-La Sydney
Image of Shangri-La Sydney
Image of Shangri-La Sydney
Image of Shangri-La Sydney
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1/5

Image of Shangri-La Sydney
Image of Shangri-La SydneyImage of Shangri-La SydneyImage of Shangri-La SydneyImage of Shangri-La Sydney

Safety index

88 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Spa

Shopping

Shangri-La Sydney

Rating icon

7.9

Fair (33,385 ratings)

Sydney, Australia - 

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Location icon

420 m Museum of Contemporary Art

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490 m Sydney Observatory

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700 m Circular Quay

Hotel Overview

Shangri-La Sydney is a tourism favorite, offering breathtaking views and exceptional service. Guests frequently commend its location, with close proximity to major attractions, and the amenities that enhance their stay. However, some aspects receive mixed reviews, indicating areas for improvement. Here's a peek into what guests love and what could be better.

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Hotel highlights

Property

Family

Atmosphere

  1. Stunning Views: Many guests rave about the panoramic views of the Harbour, making their stay memorable.
  2. Location: Its proximity to major attractions and the CBD is highly appreciated by guests.
  3. Luxurious Amenities: The hotel's amenities, including a spa and pool, are often highlighted as top-notch.
  4. Room Comfort: Guests find the rooms spacious and well-equipped for a comfortable stay.
  5. Attentive Staff: The service received from the hotel staff is frequently described as excellent, enhancing the overall experience.
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Area for improvement

Cleanliness

Bathroom

Accessibility

  1. Price: Some guests feel that the cost of a stay is on the higher side, impacting its value for money.
  2. Aged Facilities: A number of reviews mention that certain areas of the hotel could benefit from updates or renovations.
  3. Food Quality: There are mixed reviews about the dining options, with some guests finding the food to be below expectations.
  4. Wi-Fi Connectivity: Complaints about inconsistent or poor Wi-Fi connectivity in rooms have been noted.
  5. Noise Levels: Some guests have mentioned that noise from surrounding areas or within the hotel can be a problem, affecting rest.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Spa

Hot Tub

Hot Tub

Free WiFi

Restaurant

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Related hotel videos

Score icon7.9

RateScore

Total 33,385 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.1

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3.9/5

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4.0/5

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agoda

308 Reviews

8.4 / 10

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booking

9,931 Reviews

8.1 / 10

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google

14,749 Reviews

3.9 / 5

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tripadvisor

8,397 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

14,749+ People Are Talking

Property

Food

Fitness

Family

Service

Cleanliness

Breakfast

Atmosphere

Pool

Bathroom

Location

Nightlife

Parking

Restaurant

Bar

Safety

Couples

Amenities

Transport

Accessibility

Sleep

Business

Nature

Entertainment

Air Conditioning

Kitchen

Wellness

Spa

Property was mentioned 982 times

14% Negative81% Positive

Reviews based on Property

User image
Uttamkumar Kataria9 months ago
1/5Google icon

Do's and Don'ts before going for Shangrilla Waterpark 1. Don't purchase Tickets stating 'With food'. As inside there is no mechanism to differentiate who is having 'with food' ticket and who is not. All are eating and that too unlimited. Save your 400 bucks. Don't get fooled by ticket sellers. Also, the poster or board of time slots of meals and snacks was kept or displayed only in Dining venue, so if you do not figure out the venue on time as it is a quiet big property you will lose your meal. 2. No professional staff, post washing they are drying utensils on floor. 3. No sufficient chairs to sit for dinning, people were sitting on floor to have their meals. 4. Transport facility is rare as it is in middle of the highway, please travel on your own vehicle or arrange your transport, do not rely on running public transport. 5. Also they label 'Lockers are full' but inside lots of lockers were empty and available, just the matter is they are not having required number of locks to give. Kindly carry your own locks and you might not required to give 100 rupees charge for locker as that is also not getting tracked by them. Care for your safety and value of money.

User image
Samreen Mullaji9 months ago
4/5Google icon

The food was amazing, but one piece of advice the food was cold and in the waiting area there is no proper fan facility, also the walking distance, if u walk u feel the hottest land and the swimming pool water should be cleaner and hygienic because my all family members after visiting the water park feeling very dry and rough skin also because of the bad quality water hair become so messy and sloppy.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 564

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Number of floors 36

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Number of buildings/towers 1

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Year Built 1992

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

76

Upload

65

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Museum of Contemporary Art

420 m

Sydney Observatory

490 m

Circular Quay

700 m

Sydney Harbour Bridge

840 m

Sydney Opera House

1.12 km

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Getting around

Wynyard Station

420 m

Sydney Circular Quay Station

490 m

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Airports Nearby

Sydney Airport (SYD)

12 km

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Restaurants

Mode Kitchen & Bar

280 m

The Morrison Bar & Oyster Room

280 m

Fortune of War

350 m

Harts Pub

Nearby

Maybe Sammy

140 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

53 out of 100

Risky

Sydney safety index

Safety

Crime

88

Overall Safety Index

Very Safe

An average rating of the six safety categories

88 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

87

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

91

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

97

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

34

Overall Crime index

Low

An average rating of the crime categories

34 out of 100

Property crime severity

Moderate

43

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Mugging or robbery  28/100

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Car theft  23/100

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Car break-ins  31/100

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Home break-ins  30/100

Violent crime severity

Low

33

Crime category icon

Physical attacks  32/100

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Racism or religion motivated attacks  26/100

Other crime severity

Low

35

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Insult or harassment in public  36/100

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Corruption or bribery  32/100

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Drug problem  46/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $3.1

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Coffee

$2.5 - $5.2

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Beer 0.5L

$3.1 - $7.1

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Meal, inexpensive restaurant

$9.3 - $30.8

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Public transport, one-way ticket

$2.5 - $4.9

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Taxi 1km (normal tariff)

$1.4 - $7.4

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Meal for 2 people, mid-range restaurant, three-course

$49.3 - $154.2

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Bottle of mid-range wine

$7.4 - $18.5

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McMeal at McDonalds

$8.2 - $11.1

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Coke/Pepsi 0.33L

$1.9 - $3.4

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Public transport, monthly pass

$123.4 - $175.8

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$12.3 - $43.2

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Fitness club, monthly fee

$27.8 - $98.7

Weather In Sydney

°C
°F

Precipitation In Sydney

mm
in

Air Quality

Moderate

PM2.58

PM1017

27

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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