Sapphire House Antwerp, Autograph Collection, situated in the heart of the city, reflects an exquisite blend of local charm and contemporary elegance, attracting a wide array of guests. Here's a breakdown of the top 5 pros and cons based on user reviews:
1/5
Safety index
87 out of 100
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Sapphire House Antwerp, Autograph Collection
8.6
(1,685 ratings)
Antwerp, Belgium -
350 m Green Square
420 m Cathedral of Our Lady
490 m Antwerp Market Square
Hotel Overview
Hotel highlights
Location
Atmosphere
Food
- Location: Situated in a prime spot, guests love its close proximity to local attractions, shopping areas, and dining options.
- Ambiance: The hotel's atmosphere is praised for its unique blend of modern style and historical charm, creating a memorable experience for visitors.
- Staff: The service team is frequently commended for their professionalism, friendliness, and willingness to go above and beyond to ensure guest satisfaction.
- Food Quality: The onsite dining options provide a variety of quality cuisines, receiving positive feedback for both taste and presentation.
- Room Comfort: Guests often highlight the rooms for their comfort, cleanliness, and the quality of amenities provided, making for a restful stay.
Area for improvement
Accessibility
- Price: One common criticism is the cost, with some guests feeling that the hotel's prices are on the higher side compared to other options.
- Noise Levels: Despite the prime location, some guests have noted that noise from the streets can sometimes infiltrate the rooms, affecting their peace.
- Wi-Fi Connectivity: A few reviews point out issues with the Wi-Fi service, mentioning sporadic connectivity and slow speeds.
- Limited Parking: Guests driving to the hotel have expressed concerns over the availability and cost of parking in the surrounding area.
- Booking Issues: There have been occasional mentions of booking and reservation hiccups, leading to inconveniences upon arrival.
Amenities
Extra beds/cribs
Breakfast available
Parking available
Pet friendly
Free WiFi
Air conditioning
Laundry
Housekeeping
Related hotel videos
RateScore
Total 1,685 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,619 Reviews
8.6 / 10
expedia
66 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Breakfast
Location
Atmosphere
Food
Sleep
Bar
Restaurant
Bathroom
Cleanliness
Amenities
Accessibility
Parking
Gym
Fitness
Kitchen
Transit
Business
Breakfast was mentioned 77 times
Reviews based on Breakfast
This was my second time at an Autograph Collection hotel and compared to their first (in Helsinki) this was not up to the same level. The location is definitely a factor as it's in a narrow street and not very nice. The service was fantastic and the staff extremely nice and helpful. The room was nice and comfortable, but space could have been better utilized. There was no work desk but there was so much empty space in the bathroom I was not sure of the purpose. The bar/restaurant looked nice but I cannot comment on the quality as I was told I did not get free breakfast so I did not eat there. With so many other options in Antwerp I did not see any reason to try the bar or restaurant in the evening. Maybe they should have offered breakfast free with the room? I also want to thanks the hotel for providing umbrellas as it rained every day I was there and the umbrellas made it possible for me to go out. I may stay here if I return to Antwerp but possible that I will try another Marriot property also.
We spent the last weekend of the year at Shaphire House Antwerp, our 6th time in 2023. The experience as always was amazing, Shaphire House Antwerp is like our second home, we feel there as family, thank to the excellent and professional service provided by everyone. The checking and checkout process provided by Marco, Betty, Jessica and Peggy was just great. We were provided with a fantastic room. They are extremely professional and friendly. As regards to breakfast, Noemi is very professional and friendly as well, she always take care of us extremely well, we appreciate it very much. Last but not least, we have Catalina and Justin at the restaurant and cocktail bar, the cocktails provided by them and their service was outstanding. Thank you to all Shaphire House Antwerp family for making once more our stay memorable. We will see you again in February. Once more Happy New Year to all of you. Best regards Sarah and Jordi.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 139
Number of floors 4
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
9Download
83Upload
23Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
79 out of 100
Safe
Nighttime safety
51 out of 100
Risky
Antwerp safety index
Overall Safety Index
Very Safe
An average rating of the six safety categories
87 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
76
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
98
Property safety
Risky
Likelihood of theft.
54
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
91
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Low
An average rating of the crime categories
40 out of 100
Property crime severity
Moderate
49
Mugging or robbery 36/100
Car theft 27/100
Car break-ins 44/100
Home break-ins 38/100
Violent crime severity
Low
33
Physical attacks 40/100
Racism or religion motivated attacks 29/100
Other crime severity
Moderate
43
Insult or harassment in public 40/100
Corruption or bribery 29/100
Drug problem 57/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $1.5
Coffee
$2.5 - $5
Beer 0.5L
$0.9 - $4
Meal, inexpensive restaurant
$12 - $26
Public transport, one-way ticket
$2.5 - $4
Taxi 1km (normal tariff)
$2 - $2.5
Meal for 2 people, mid-range restaurant, three-course
$50 - $154
Bottle of mid-range wine
$5 - $10
McMeal at McDonalds
$8.9 - $11
Coke/Pepsi 0.33L
$2 - $3.5
Public transport, monthly pass
$29.3 - $80
Gasoline (1 liter)
$1.6 - $2
Mobile phone monthly plan
$15 - $30
Fitness club, monthly fee
$20 - $60
Weather In Antwerp
Precipitation In Antwerp
Air Quality
Unhealthy (For Sensitive Groups)
PM2.514
PM1023
64
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome