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Image of Best Western Plus Port O'Call Hotel
Image of Best Western Plus Port O'Call Hotel
Image of Best Western Plus Port O'Call Hotel
Image of Best Western Plus Port O'Call Hotel
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1/5

Image of Best Western Plus Port O'Call Hotel
Image of Best Western Plus Port O'Call HotelImage of Best Western Plus Port O'Call HotelImage of Best Western Plus Port O'Call HotelImage of Best Western Plus Port O'Call Hotel

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Safe area

Eco-certified

Family

Best Western Plus Port O'Call Hotel

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8.3

Good (2,636 ratings)

Calgary, Canada - 

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2 km Sunridge Mall

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4.5 km Calgary Zoo

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5 km Calgary TELUS Convention Centre

Hotel Overview

The Best Western Plus Port O'Call Hotel in Calgary is highly regarded by guests for its comfortable accommodations, excellent location, and top-notch amenities. This hotel is praised for its commitment to providing a memorable and enjoyable stay for all its guests, making it a popular choice for both business and leisure travelers visiting the Calgary area.

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Hotel highlights

Fitness

Family

Cleanliness

  1. Exceptional Cleanliness: Guests frequently mention the impeccable cleanliness of the hotel, from the rooms to the common areas.
  2. Friendly Staff: The hotel staff is lauded for their friendly and helpful demeanor, often going above and beyond to assist guests.
  3. Convenient Location: Its location is considered ideal by many, offering easy access to the airport and local attractions.
  4. Excellent Facilities: The hotel boasts a variety of excellent facilities, including a fitness center, an indoor pool, and dining options.
  5. Comfortable Rooms: Comfort and quality are highlighted in guest reviews, with many appreciating the spacious and well-appointed rooms.
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Area for improvement

Entertainment

Air Conditioning

  1. Pricey: Some guests feel that the hotel, including its dining and parking options, can be a bit pricey.
  2. Noisy Rooms: Noise from the airport and other guests can sometimes be an issue in certain rooms.
  3. Limited Parking: Limited parking space is a frequent concern, with some guests finding the parking lot full upon arrival.
  4. Variability in Room Quality: A few guests have reported variability in room quality, with some rooms not meeting expectations compared to others.
  5. Internet Connectivity Issues: There are occasional complaints about the reliability and speed of the internet service.

Amenities

Kids pool

Game room

Extra beds/cribs

Free airport shuttle

Pool

Breakfast available

Breakfast available

Hot Tub

Parking included

Parking included

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Related hotel videos

Score icon8.3

RateScore

Total 2,636 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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8.4

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booking

1,295 Reviews

8.1 / 10

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expedia

1,341 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Fitness

Family

Cleanliness

Pool

Breakfast

Food

Location

Bathroom

Sleep

Restaurant

Bar

Amenities

Transit

Atmosphere

Parking

Hot Tub

Accessibility

Business

Gym

Entertainment

Nightlife

Wellness

Kitchen

Air Conditioning

Wi-Fi

Couples

Spa

Fitness was mentioned 607 times

12% Negative81% Positive

Reviews based on Fitness

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Clayton H4 months ago

We have happily stayed here many times over the past years and I was greatly disappointed this time by the one main amenities that the hotel offers (waterslides and pool). We book this hotel specifically for the waterpark. It is a great place to let the kids unwind and keeps the kids entertained for a couple hours at a time. However, this time, the kids were barely able to stay in the pool for more than 10 minutes before having to get in the hot tub and warm up. I tried my best to get in, but it was freezing. The first night I mentioned it to front desk and they said maintenance was to blame for the cold pool. They informed me that it would be warm the next night, so I booked 2 more rooms in hope of enjoying our vacation with an acceptable pool temperature. The second night was on a Friday and you have to book your pool time in advance or you can not go. We booked the latest time possible (9:00-10:00pm). When we arrived the second night, it was still freezing, children under 10 were all in the hot tub trying to warm up enough to make 1 or 2 slides down the waterslide. I spoke to front desk again and asked for the physical reading of the water temp. Front desk brought out a digital temp gun. The staff is well aware of the problem, because I heard a couple other guests complain to the front desk and all they got was that maintenance was always working on it and there is no actual problem, just a lack of maintenance doing their job. Before checking, I asked the front desk what the Best Western policy for hotel pool heating was and he informed me it was 75^F - 23.9^C, when he shot the heat gun into the water, the reading was 67.5^F - 19.7^C. When he was able to finally locate the heating jet that was straight injecting into the water, it was only 71.9^F - 22.2^C. He thought he was fooling me with locating the heating jet for a warmer appearance, but was only kidding himself. We ended up paying more for rooms with Jacuzzi's to ensure that the kids could enjoy some type of water feature at the hotel (at my additional cost). | Following both evenings I enquired to front desk about the lack of the one selling feature of this hotel and all they keep saying is "We will have to talk to maintenance" and did not seem to mind that thousands of guests were noticing their freezing water park. But as I mentioned, I have stayed here multiple times over years and have never experienced anything this poorly operated at this establishment before, but it was the lack of ownership that upset me. Guests should be warned prior to booking that the hotel is incapable of heating the pool to its recommended standards. And then to lie to me after the first night and say it will be good the next night, in hopes that I didn't stay another night, to find the exact same experience and give the same response. highly disappointed this trip.

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Daniel Henderson-Yendrys8 months ago
5/5Google icon

This hotel is awesome. The amount of things you get for your buck is astonishing. The location of this place is amazing with having space for a whole underground garage and so many other things. Having two pools a whole fitness centre and amazing service this is my number one hotel. Above all of this amazing stuff is there amazing front desk. Every single staff has a smile on their face and it’s ready to assist me when needed. I would like to shout out this one lady who works there am unsure of her name, I’ll update if I find It but she does amazing. She memorized my name, but not just THAT she cares. She insured we got a swimming time spot, she make sure we get enough wrist bands, And is actually genuinely awesome to have a conversation with. She definitely deserves a raise For her above and beyond behaviour. ✨ Anyways, definitely rate this hotel 10/10.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 201

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Number of floors 7

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

4

Upload

4

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Sunridge Mall

2 km

Calgary Zoo

4.5 km

Calgary TELUS Convention Centre

5 km

Calgary Tower

5.5 km

Stampede Park

5.5 km

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Getting around

Rundle Station

3 km

Calgary University Station

9.5 km

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Airports Nearby

Calgary International Airport (YYC)

6.5 km

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Restaurants

Cactus Club Cafe Barlow Trail

1.26 km

Zero Issue Brewing

1.5 km

Tim Hortons

490 m

Minhas Micro Brewery

1.5 km

Popeye's Louisiana Kitchen

1.5 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.8 - $2.7

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Coffee

$1.7 - $5.4

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Beer 0.5L

$1 - $4.1

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Meal, inexpensive restaurant

$7.5 - $33.9

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Public transport, one-way ticket

$2.4 - $2.5

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Taxi 1km (normal tariff)

$1.1 - $2.7

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Meal for 2 people, mid-range restaurant, three-course

$47.1 - $135.6

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Bottle of mid-range wine

$8.8 - $17.4

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McMeal at McDonalds

$8.5 - $10.2

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Coke/Pepsi 0.33L

$1.4 - $3.1

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Public transport, monthly pass

$74.6 - $84.8

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Gasoline (1 liter)

$0.8 - $1.1

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Mobile phone monthly plan

$23.7 - $61

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Fitness club, monthly fee

$28.8 - $101.7

Weather In Calgary

°C
°F

Precipitation In Calgary

mm
in

Air Quality

Good

PM2.58

PM1014

21

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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