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Image of Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel
Image of Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel
Image of Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel
Image of Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel
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1/5

Image of Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel
Image of Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG HotelImage of Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG HotelImage of Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG HotelImage of Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel

Safety index

81 out of 100

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Safe area tag

Safe area

Family

Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel

Rating icon

8.6

Good (4,161 ratings)

Montreal, Canada - 

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Location icon

280 m The Underground City

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280 m Sainte-Catherine Street

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280 m Bell Centre

Hotel Overview

This hotel has overall mixed reviews from guests. It is praised for its superb connectivity to the city and modern amenities which enhance the overall guest experience. However, some guests have expressed concerns over certain aspects of their stay, indicating room for improvement in services and facilities.

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Hotel highlights

Property

Service

Location

  1. Location: Guests appreciate the central location, providing easy access to local attractions and public transportation.
  2. Modern Amenities: The hotel's contemporary facilities, including a fitness center and pool, are highlighted as excellent.
  3. Room Comfort: Many reviewers note the comfort and cleanliness of the rooms, making for a pleasant stay.
  4. Views: The scenic views from the hotel rooms are often mentioned as a highlight for guests.
  5. Staff Service: The friendliness and helpfulness of the staff are frequently praised, enhancing guest experiences.
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Area for improvement

  1. Booking Issues: Some guests have encountered problems with their reservations and booking accuracy.
  2. Price: A number of guests consider the pricing to be on the higher side for the value received.
  3. Room Maintenance: There have been reports of maintenance issues in some rooms, affecting guest satisfaction.
  4. Noise Levels: Noise from within the hotel or the surrounding area has disturbed some guests during their stay.
  5. Wifi Quality: Poor internet connectivity in some parts of the hotel has been a point of frustration for guests.

Amenities

Microwave

Extra beds/cribs

Grocery/Convenience store

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Free WiFi

Restaurant

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Related hotel videos

Score icon8.6

RateScore

Total 4,161 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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8.5

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4.4/5

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4.0/5

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agoda

108 Reviews

8.9 / 10

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booking

2,164 Reviews

8.5 / 10

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google

1,537 Reviews

4.4 / 5

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tripadvisor

352 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,537+ People Are Talking

Property

Service

Location

Cleanliness

Fitness

Atmosphere

Sleep

Parking

Amenities

Pool

Bathroom

Food

Gym

Breakfast

Transit

Wellness

Bar

Spa

Hot Tub

Accessibility

Restaurant

Family

Business

Safety

Kitchen

Nature

Nightlife

Entertainment

Property was mentioned 468 times

8% Negative87% Positive

Reviews based on Property

User image
Angelica F6 months ago

It’s in downtown, very conveniently located, very accessible. Rooms are clean—nothing to complain about. The lobby, elevators, hallways, all clean. There is a restaurant at the lobby, serves good food, very convenient, and service always with a smile. Service is prompt and warm. Reasonable room rates. I would’ve given it 5 stars but for their parking—it’s expensive. However, since it’s in the basement, parking is secure and you don’t have to go out of the building to get to your car. Overall, it’s a solid choice and I will not think twice about booking there again.

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brian g3 months ago

The hotel is well located just 5 mins to the train station by taxi and the taxi can pull up outside the front door which is good.|Generaly the hotel staff we met were friendly and helpful and able to help out tourists with some local ideas.|From this hotel its about 3-5 min walk to 2 different metro stations and Old Montreal is also walkable from here. There is car parking on site.|There is a swimming pool on 15th floor which is a novelty - its small but OK|Negatives were the noise from the street outside - its a busy street but for a modern hotel the sound proofing should be much, much better. It did seem like every other vehicle in Montreal has a very loud exhaust, bikes, trucks, cars all reving loudly, all through the day and night. We were on the 9th floor so a little way up the building.|The onsite restaurant was OK but some items missing from the offered menu - like they had 1 type of pizza but not another suggesting to me they were not being made freshly in the kitchen - this should be a simple thing to fix really.|However, the worst part of the whole stay was check out - the receptionist asked if we had a good stay and I started to say about the noise from outside - and she shut me down abruptly and was quite rude - if you dont want to know how our stay was DONT ask - as a IHG Platinum member I would expect better treatment - tbh as any type guest i would expect better - I took a star off for this poor behaviour - the rest of my party agreed she had been rude. I could not be bothered to argue so my feed back is here and not in private to IHG.|I would stay here agian but only if I could get a room not facing the main street.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 221

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Number of floors 15

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Year Built 2017

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

206

Upload

172

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

The Underground City

280 m

Sainte-Catherine Street

280 m

Bell Centre

280 m

McGill University

980 m

Montreal Convention Centre

1.33 km

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Getting around

Lucien L'Allier Station

140 m

Bonaventure Station

630 m

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Airports Nearby

Montreal–Trudeau Intl. Airport (YUL)

8 km

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Restaurants

Bier Markt

210 m

McDonald's

210 m

Brutopia

140 m

Siam

140 m

Restaurant Jérôme Ferrer – Europea

140 m

Street View

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Daytime safety

87 out of 100

Very Safe

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Nighttime safety

67 out of 100

Safe

Montreal safety index

Safety

Crime

81

Overall Safety Index

Very Safe

An average rating of the six safety categories

81 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

74

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

88

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

31

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

90

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

32

Overall Crime index

Low

An average rating of the crime categories

32 out of 100

Property crime severity

Moderate

41

Crime category icon

Mugging or robbery  25/100

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Car theft  27/100

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Car break-ins  38/100

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Home break-ins  28/100

Violent crime severity

Low

28

Crime category icon

Physical attacks  24/100

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Racism or religion motivated attacks  17/100

Other crime severity

Low

30

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Insult or harassment in public  27/100

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Corruption or bribery  50/100

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Drug problem  47/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.8 - $2.7

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Coffee

$2 - $4.1

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Beer 0.5L

$1.5 - $4.8

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Meal, inexpensive restaurant

$10.2 - $27.2

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Public transport, one-way ticket

$2.4 - $2.5

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Taxi 1km (normal tariff)

$1.2 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$57.8 - $136

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Bottle of mid-range wine

$9.5 - $17

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McMeal at McDonalds

$8.8 - $11.7

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Coke/Pepsi 0.33L

$1.4 - $2.7

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Public transport, monthly pass

$63.9 - $68

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Gasoline (1 liter)

$1.1 - $1.3

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Mobile phone monthly plan

$26.5 - $51.7

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Fitness club, monthly fee

$10.2 - $61.2

Weather In Montreal

°C
°F

Precipitation In Montreal

mm
in

Air Quality

Moderate

PM2.58

PM1015

30

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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