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Image of Pinnacle Hotel at the Pier
Image of Pinnacle Hotel at the Pier
Image of Pinnacle Hotel at the Pier
Image of Pinnacle Hotel at the Pier
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1/5

Image of Pinnacle Hotel at the Pier
Image of Pinnacle Hotel at the PierImage of Pinnacle Hotel at the PierImage of Pinnacle Hotel at the PierImage of Pinnacle Hotel at the Pier

Safety index

91 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Pet-friendly

Adventure sport

Pinnacle Hotel at the Pier

Rating icon

8.9

Good (5,430 ratings)

North Vancouver, Canada - 

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Location icon

140 m Lonsdale Quay Market

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3 km Park Royal

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3.5 km Capilano Suspension Bridge

Hotel Overview

Pinnacle Hotel at the Pier, located in North Vancouver, is a hotel known for its strategic location and comfortable amenities. Based on user reviews, this hotel garners praise for its picturesque views, hospitable staff, and well-appointed rooms. Guests appreciate its proximity to local attractions and the variety of services offered. However, some areas of improvement have been highlighted by past visitors, suggesting a balanced but overall positive experience.

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Hotel highlights

Property

Service

Location

  1. Stunning Views: Guests often commend the hotel for its breathtaking views of the waterfront and city skyline, making it a memorable part of their stay.
  2. Friendly Staff: The warm and welcoming staff are frequently mentioned as a highlight, providing exceptional service and hospitality.
  3. Comfortable Rooms: The spacious and well-maintained rooms have been noted to offer a high level of comfort and relaxation to guests.
  4. Excellent Location: Its strategic location near attractions and restaurants is highly valued by visitors for the convenience it brings.
  5. Quality Amenities: The availability of quality amenities, such as a fitness center and swimming pool, adds to the overall positive experience of staying at this hotel.
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Area for improvement

  1. Parking Fees: Some guests have expressed dissatisfaction with the additional charges for parking, finding it to be an inconvenient extra cost.
  2. Internet Speed: A few reviewers have pointed out issues with the internet speed, which they found to be slow and unreliable at times.
  3. Price Point: The cost of staying at the hotel, including room rates and additional services, is considered high by some visitors.
  4. Noise Levels: Some guests have experienced disturbances due to noise from nearby rooms or public spaces within the hotel.
  5. Limited Dining Options: A handful of reviewers have mentioned a lack of variety in the dining options available at the hotel or its immediate vicinity.

Amenities

Microwave

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Hot Tub

Hot Tub

Pool

Free WiFi

Parking available

Parking available

Laundry

Laundry

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Related hotel videos

Score icon8.9

RateScore

Total 5,430 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.6

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9.2

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4.4/5

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4.5/5

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agoda

39 Reviews

8.8 / 10

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booking

869 Reviews

8.6 / 10

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expedia

1,006 Reviews

9.2 / 10

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google

1,140 Reviews

4.4 / 5

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tripadvisor

2,376 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,140+ People Are Talking

Property

Service

Location

Amenities

Cleanliness

Food

Breakfast

Fitness

Bathroom

Sleep

Atmosphere

Bar

Nature

Couples

Parking

Pool

Business

Transit

Gym

Restaurant

Hot Tub

Wellness

Nightlife

Pets

Family

Kitchen

Safety

Accessibility

Air Conditioning

Spa

Entertainment

Property was mentioned 272 times

7% Negative89% Positive

Reviews based on Property

User image
John R1 month ago

I have stayed at the Pinnacle at the Pier at least twice per year for the past decade and I keep coming back for the location, the rooms, the amenities, the service, and F&B. This is the property I always recommend to friends & family.

User image
Alan Doubles4 years ago
5/5Google icon

This was our second time staying at this wonderful property and we'll be back. Pay the extra few bucks for a harbour-view king room; it's really worth it. Clean, spacious room where everything worked just fine. Lots of electrical outlets. A very thoughtful layout so you can actually have daylight in the shower if you want. The best thing was the view. So nice to watch the public plaza below us; SeaBus coming and going; and see all the downtown towers turning their lights on as dusk approached. It feels as covid-safe as a hotel can be....as with any public place, the problem is the complacency of almost all the other guests. Wear your mask anywhere in the hotel outside your room, just to be responsible. Just a $25 charge for our cat which we appreciated. Most hotels misleadingly bill themselves "pet-friendly" when they are actually just "dog-friendly." We love being able to bring our own built-in entertainment.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

Bullet point

Total number of rooms 106

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Number of floors 8

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

207

Upload

93

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Lonsdale Quay Market

140 m

Park Royal

3 km

Capilano Suspension Bridge

3.5 km

Stanley Park

3.5 km

Pacific Coliseum

4.5 km

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Getting around

North Vancouver Station

2 km

Vancouver Rocky Mountaineer Station

7 km

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Airports Nearby

Vancouver Intl. Airport (YVR)

22.5 km

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Restaurants

Earnest Ice Cream

140 m

JOEY Shipyards

210 m

Tap & Barrel

Nearby

Browns Socialhouse Lower Lonsdale

140 m

Streetcar Brewing

140 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

55 out of 100

Risky

North Vancouver safety index

Safety

Crime

91

Overall Safety Index

Very Safe

An average rating of the six safety categories

91 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

80

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

90

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

97

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

42

Overall Crime index

Moderate

An average rating of the crime categories

42 out of 100

Property crime severity

Moderate

55

Crime category icon

Mugging or robbery  31/100

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Car theft  35/100

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Car break-ins  54/100

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Home break-ins  35/100

Violent crime severity

Low

37

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Physical attacks  36/100

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Racism or religion motivated attacks  24/100

Other crime severity

Moderate

44

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Insult or harassment in public  40/100

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Corruption or bribery  32/100

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Drug problem  75/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $2.7

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Coffee

$2.7 - $5.1

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Beer 0.5L

$1.9 - $5.4

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Meal, inexpensive restaurant

$12.2 - $27.2

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Public transport, one-way ticket

$1.7 - $3.3

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Taxi 1km (normal tariff)

$1.2 - $2.4

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Meal for 2 people, mid-range restaurant, three-course

$51 - $136

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Bottle of mid-range wine

$10.2 - $20.4

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McMeal at McDonalds

$8.2 - $10.2

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Coke/Pepsi 0.33L

$1.7 - $3.4

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Public transport, monthly pass

$71.3 - $128.8

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$27.2 - $68

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Fitness club, monthly fee

$13.9 - $87.7

Weather In North Vancouver

°C
°F

Precipitation In North Vancouver

mm
in

Air Quality

Good

PM2.57

PM1012

21

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome

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