RatePunk Logo
icon
Image of Sheraton Centre Toronto Hotel
Image of Sheraton Centre Toronto Hotel
Image of Sheraton Centre Toronto Hotel
Image of Sheraton Centre Toronto Hotel
icon

1/5

Image of Sheraton Centre Toronto Hotel
Image of Sheraton Centre Toronto HotelImage of Sheraton Centre Toronto HotelImage of Sheraton Centre Toronto HotelImage of Sheraton Centre Toronto Hotel

Safety index

90 out of 100

Show All Photos

Safe area tag

Safe area

Business

Business

Eco-certified

Pet-friendly

Shopping

Shopping

Sheraton Centre Toronto Hotel

Rating icon

8.2

Good (3,450 ratings)

Old Toronto, Canada - 

show on map
Location icon

140 m Nathan Phillips Square

Location icon

210 m Queen Street West

Location icon

350 m CF Toronto Eaton Centre

Hotel Overview

The Sheraton Centre Toronto Hotel in Old Toronto is regarded by visitors for its prime location, offering easy access to local attractions, shops, and dining options. Guests appreciate the hotel's amenities, which include a choice of dining options, a fitness center, and a spacious conference center, making it suitable for both leisure and business travelers. The hotel's guest rooms are often praised for their comfort and cleanliness. However, there are some recurring criticisms among reviews, pointing out areas where the experience could be improved.

Thumbs up icon

Hotel highlights

Location

Cleanliness

Amenities

  1. Prime Location: Centrally located, allowing easy access to local attractions, dining, and shopping.
  2. Room Comfort: Rooms are praised for their comfort, providing a relaxing environment.
  3. Amenities: Offers a variety of amenities, including dining options, a fitness center, and a spacious conference center.
  4. Cleanliness: High standards of cleanliness in guest rooms and throughout the hotel.
  5. Service: Staff members are often complimented for their helpful and friendly service.
Thumbs down icon

Area for improvement

Kitchen

Air Conditioning

  1. Cost: Some guests feel the hotel prices, including room rates and additional services, are high.
  2. Room Noise: Noise from surrounding rooms or the street can sometimes be an issue, affecting guest comfort.
  3. Wi-Fi Connectivity: Complaints about the reliability and speed of Wi-Fi in the hotel.
  4. Outdated Facilities: Parts of the hotel are perceived as outdated and in need of modernization.
  5. Long Wait Times: Guests have reported long wait times for check-in and other services.

Amenities

Extra beds/cribs

Grocery/Convenience store

Breakfast available

Breakfast available

Pool

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Youtube Icon

Related hotel videos

Score icon8.2

RateScore

Total 3,450 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.0

Icon

8.4

Icon

booking

2,079 Reviews

8.0 / 10

Icon

expedia

1,371 Reviews

8.4 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Location

Cleanliness

Amenities

Business

Sleep

Fitness

Atmosphere

Food

Bar

Breakfast

Bathroom

Pool

Parking

Accessibility

Wi-Fi

Gym

Restaurant

Kitchen

Nature

Nightlife

Family

Transit

Entertainment

Air Conditioning

Hot Tub

Couples

Wellness

Spa

Pets

Location was mentioned 1374 times

3% Negative93% Positive

Reviews based on Location

User image
ThunderStorm Productions4 months ago
5/5Google icon

Great hotel to stay at. A little bit older. Pool is showing its age. But can't beat the location. And direct connection to the underground path system, subways and Eaton Centre. Worth staying here for a nice little weekend getaway with the family. Great views

User image
Christine Pereira6 months ago
4/5Google icon

Was just meeting someone staying at the hotel for lunch. Lobby spacious and well maintained. Very large eating area. Good variety of food which was typically expensive as are most lunches downtown. Person staying at the hotel liked her room which she said was spacious with a good view on the 32nd floor.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

Bullet point

Total number of rooms 1372

Bullet point

Number of floors 43

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

7

Download

133

Upload

116

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Nathan Phillips Square

140 m

Queen Street West

210 m

CF Toronto Eaton Centre

350 m

Rogers Centre

1.19 km

CN Tower

1.19 km

icon

Getting around

Queen St West at York St Stop

Nearby

Union Station

700 m

icon

Airports Nearby

Billy Bishop Toronto City Airport (YTZ)

6.5 km

icon

Restaurants

Tim Hortons

210 m

Club Lounge

140 m

Assembly Chef's Hall

210 m

The Keg Steakhouse + Bar

140 m

Estiatorio Volos

140 m

Street View

Icon

Daytime safety

74 out of 100

Safe

Icon

Nighttime safety

52 out of 100

Risky

Old Toronto safety index

Safety

Crime

90

Overall Safety Index

Very Safe

An average rating of the six safety categories

90 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

79

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

98

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

73

Icon

Political safety

Very Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

90

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

43

Overall Crime index

Moderate

An average rating of the crime categories

43 out of 100

Property crime severity

Moderate

48

Crime category icon

Mugging or robbery  38/100

Crime category icon

Car theft  34/100

Crime category icon

Car break-ins  42/100

Crime category icon

Home break-ins  36/100

Violent crime severity

Moderate

45

Crime category icon

Physical attacks  39/100

Crime category icon

Racism or religion motivated attacks  28/100

Other crime severity

Moderate

47

Crime category icon

Insult or harassment in public  43/100

Crime category icon

Corruption or bribery  37/100

Crime category icon

Drug problem  56/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.9 - $3.4

icon

Coffee

$2.1 - $6.8

icon

Beer 0.5L

$1.5 - $3.4

icon

Meal, inexpensive restaurant

$11 - $27.4

icon

Public transport, one-way ticket

$2.3 - $2.7

icon

Taxi 1km (normal tariff)

$1 - $1.7

icon

Meal for 2 people, mid-range restaurant, three-course

$47.9 - $136.9

icon

Bottle of mid-range wine

$10.3 - $17.8

icon

McMeal at McDonalds

$8.2 - $11

icon

Coke/Pepsi 0.33L

$1.4 - $2.7

icon

Public transport, monthly pass

$92.4 - $119.8

icon

Gasoline (1 liter)

$1 - $1.3

icon

Mobile phone monthly plan

$27.4 - $72.6

icon

Fitness club, monthly fee

$27.4 - $95.8

Weather In Old Toronto

°C
°F

Precipitation In Old Toronto

mm
in

Air Quality

Moderate

PM2.59

PM1016

34

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

Our Recent Articles