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Image of The Ritz-Carlton, Toronto
Image of The Ritz-Carlton, Toronto
Image of The Ritz-Carlton, Toronto
Image of The Ritz-Carlton, Toronto
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1/5

Image of The Ritz-Carlton, Toronto
Image of The Ritz-Carlton, TorontoImage of The Ritz-Carlton, TorontoImage of The Ritz-Carlton, TorontoImage of The Ritz-Carlton, Toronto

Safety index

86 out of 100

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Safe area tag

Safe area

Eco-certified

Family

Family

Luxury

Luxury

Pet-friendly

Spa

Spa

Shopping

Shopping

The Ritz-Carlton, Toronto

Rating icon

9.3

Excellent (976 ratings)

Old Toronto, Canada - 

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280 m Princess of Wales Theatre

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350 m Metro Toronto Convention Centre

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420 m Rogers Centre

Hotel Overview

The Ritz-Carlton in Old Toronto is a luxury hotel that has received mixed reviews from visitors. While many have praised its services, amenities, and location, others have pointed out areas that could be improved.

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Hotel highlights

Food

Bar

Location

  1. Exceptional Service: Staff are known for their attentiveness and professionalism, ensuring guests feel well-cared for.
  2. Luxurious Rooms: The accommodations are praised for their comfort, cleanliness, and luxurious amenities.
  3. Prime Location: Situated in a convenient area, making it easy for guests to explore the city and its attractions.
  4. Spa Services: The hotel offers high-quality spa treatments that many guests find relaxing and rejuvenating.
  5. Gourmet Dining: The in-house dining options are frequently highlighted for their delicious food and variety of choices.
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Area for improvement

  1. Price Point: Some guests find the hotel's rates to be on the higher side, impacting its value for money.
  2. Noisy Environments: Due to its central location, noise from the streets can sometimes be a nuisance for guests seeking tranquility.
  3. Expensive Parking: The cost of parking at the hotel is considered high by several guests.
  4. Limited Pool Access: The swimming pool has restricted access or availability, disappointing some visitors.
  5. Reservation Issues: A few guests have encountered problems with their reservations, leading to inconveniences during check-in.

Amenities

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Spa

Spa

Pet friendly

Pet friendly

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

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Related hotel videos

Score icon9.3

RateScore

Total 976 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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9.4

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booking

271 Reviews

9.2 / 10

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expedia

705 Reviews

9.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Bar

Location

Atmosphere

Cleanliness

Amenities

Breakfast

Wellness

Spa

Business

Bathroom

Sleep

Fitness

Parking

Family

Couples

Nightlife

Pool

Restaurant

Nature

Gym

Accessibility

Entertainment

Kitchen

Transit

Hot Tub

Wi-Fi

Air Conditioning

Food was mentioned 257 times

10% Negative84% Positive

Reviews based on Food

User image
Natalie Phan7 months ago
5/5Google icon

From the moment we checked in, our experience at The Ritz-Carlton was nothing short of exceptional. As an expectant mother, comfort is paramount, and the hotel went above and beyond by providing a variety of pillow options to ensure a restful night’s sleep. The warm welcome extended further with a delightful surprise of balloons and chocolate-dipped strawberries, a thoughtful gesture that made our celebration even more special. The in-room dining service was impeccable, offering a great selection of delicious food that catered to all our cravings. Housekeeping maintained our room to the highest standards, ensuring a clean and inviting environment throughout our stay. The valet service deserves a special mention for their punctuality and courteous demeanor, always greeting us with a smile and ensuring our vehicle was handled with care. We are truly grateful for the attentive and personalized service that made our stay at The Ritz-Carlton a memorable one. We highly recommend this hotel to anyone seeking a touch of luxury and outstanding hospitality.

User image
MarScott2318 months ago

We had a perfect stay at the Ritz Carlton Toronto the last two days in August 2023. From the moment we walked into the lobby we were greeted with warmth and a sincere interest to provide the very best in service. Our room was beautiful, the service gracious and sincere, the location was wonderful and the food was delicious. Truly, this is one of the best hotels we have ever stayed in, and we plan to be back. We would highly recommend and have already told others. Thank you for a perfect visit!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 263

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Number of floors 20

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Number of buildings/towers 1

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Year Built 2011

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

298

Upload

246

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Princess of Wales Theatre

280 m

Metro Toronto Convention Centre

350 m

Rogers Centre

420 m

CN Tower

420 m

CF Toronto Eaton Centre

1.12 km

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Getting around

King St West at John St East Side Stop

280 m

Union Station

560 m

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Airports Nearby

Billy Bishop Toronto City Airport (YTZ)

5 km

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Restaurants

Boston Pizza

210 m

The Pint Public House

350 m

Scaddabush Italian Kitchen & Bar

210 m

Mascot Brewery Beer Garden

350 m

Tim Hortons

210 m

Street View

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Daytime safety

74 out of 100

Safe

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Nighttime safety

52 out of 100

Risky

Old Toronto safety index

Safety

Crime

86

Overall Safety Index

Very Safe

An average rating of the six safety categories

86 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

76

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

82

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Property safety

Safe

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Likelihood of theft.

lowhigh

74

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

86

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

43

Overall Crime index

Moderate

An average rating of the crime categories

43 out of 100

Property crime severity

Moderate

48

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Mugging or robbery  38/100

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Car theft  34/100

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Car break-ins  42/100

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Home break-ins  36/100

Violent crime severity

Moderate

45

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Physical attacks  39/100

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Racism or religion motivated attacks  28/100

Other crime severity

Moderate

47

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Insult or harassment in public  43/100

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Corruption or bribery  37/100

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Drug problem  56/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $3.4

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Coffee

$2.1 - $6.8

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Beer 0.5L

$1.5 - $3.4

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Meal, inexpensive restaurant

$11 - $27.4

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Public transport, one-way ticket

$2.3 - $2.7

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Taxi 1km (normal tariff)

$1 - $1.7

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Meal for 2 people, mid-range restaurant, three-course

$47.9 - $136.9

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Bottle of mid-range wine

$10.3 - $17.8

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McMeal at McDonalds

$8.2 - $11

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Coke/Pepsi 0.33L

$1.4 - $2.7

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Public transport, monthly pass

$92.4 - $119.8

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Gasoline (1 liter)

$1 - $1.3

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Mobile phone monthly plan

$27.4 - $72.6

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Fitness club, monthly fee

$27.4 - $95.8

Weather In Old Toronto

°C
°F

Precipitation In Old Toronto

mm
in

Air Quality

Moderate

PM2.59

PM1016

34

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome

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