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Image of La Grande Residence Vancouver at The Sutton Place Hotel
Image of La Grande Residence Vancouver at The Sutton Place Hotel
Image of La Grande Residence Vancouver at The Sutton Place Hotel
Image of La Grande Residence Vancouver at The Sutton Place Hotel
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1/5

Image of La Grande Residence Vancouver at The Sutton Place Hotel
Image of La Grande Residence Vancouver at The Sutton Place HotelImage of La Grande Residence Vancouver at The Sutton Place HotelImage of La Grande Residence Vancouver at The Sutton Place HotelImage of La Grande Residence Vancouver at The Sutton Place Hotel

Safety index

92 out of 100

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Safe area tag

Safe area

Business

Business

Family

Family

Luxury

Luxury

Pet-friendly

Spa

Spa

Adventure sport

Adventure sport

La Grande Residence Vancouver at The Sutton Place Hotel

Rating icon

8.4

Good (1,611 ratings)

Vancouver, Canada - 

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Location icon

350 m Robson Street

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840 m Vancouver Convention Centre

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910 m Vancouver Waterfront

Hotel Overview

La Grande Residence Vancouver at The Sutton Place Hotel is a distinguished hotel, offering guests a blend of luxury and comfort. Based on user reviews, it has garnered a reputation for its prime location, exceptional service, and well-appointed accommodations. Guests have praised the hotel for its attention to detail and the overall quality of their stay. However, like any establishment, it has areas that could see improvement according to its guests.

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Hotel highlights

Location

  1. Prime Location: Situated in a convenient location, enabling easy access to local attractions and public transport.
  2. Exceptional Service: Staff are noted for their professionalism, friendliness, and dedication to providing a memorable experience.
  3. Luxurious Rooms: Accommodations are praised for their cleanliness, comfort, and range of amenities.
  4. Quality Dining Options: The hotel offers a variety of dining experiences, highlighted for their quality and ambiance.
  5. Impressive Facilities: Features such as a fitness center and indoor pool add value to guests' stays.
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Area for improvement

Amenities

  1. Cost Concerns: Some guests feel the prices for rooms and amenities are on the higher side.
  2. Wi-Fi Issues: Occasional complaints about the reliability and speed of the free Wi-Fi service.
  3. Noise Levels: Reports of noise from both inside and outside the hotel affecting the quality of stay for some guests.
  4. Limited In-Room Amenities: A few guests mentioned a desire for more in-room amenities or more modern features.
  5. Parking Costs: The expense of parking at the hotel has been noted as a drawback for those traveling with vehicles.

Amenities

Kitchen

Microwave

Living/Dining area

Babysitting

Babysitting

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Hot Tub

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Related hotel videos

Score icon8.4

RateScore

Total 1,611 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.6

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booking

639 Reviews

8.2 / 10

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expedia

972 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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154+ People Are Talking

Location

Amenities

Sleep

Cleanliness

Fitness

Bathroom

Kitchen

Atmosphere

Wi-Fi

Wellness

Parking

Location was mentioned 30 times

10% Negative83% Positive

Reviews based on Location

User image
Caitlyn8 months ago
1/5Google icon

I would not recommend this place. One thing to keep an eye out for is the cancellation policy, as they have a 3-day cancellation policy, before getting charged the full price of the room. The woman on the call was little unreasonable and was left frustrated after the phone call. Best to go to other places where they have a better policy and more reasonable staff.

User image
Elle1 year ago
1/5Google icon

What you need to know or what I had wished I had known before making reservations here was that the hotel is under construction. I only found this out when I received an email confirming the details of my stay the night before so too late to cancel. Service and rooms 1 star - Long story short, the toilets in our suite (2 bed and 2 bath) stopped working at 10pm at night. I became aware of this as there were loud gurgling sounds coming from the bathrooms. After the staff tried to fix the toilets, we were moved to another suite (now it's around 11pm) and we have to pack everything up and move. Anyone with kids could imagine what this would be like... Naturally, there was a discussion between myself and the Manager about being compensated for this. However when I went to check out the details of this agreement were nowhere to be found and so it was not honored. Regarding my two star rating for location, while the location is ideal, it's essentially the same as the majority of the other hotels located downtown Vancouver. However, in retrospect, I think the hotels located near Coal Harbour would be quieter. The hotel is located just a few blocks down from a hospital so you hear sirens throughout the day and night. There is more to add but honestly I just want to put this disappointing experience behind me. Consider yourself warned. I do not recommend this hotel to anyone.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 164

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Number of floors 18

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

200

Upload

96

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Robson Street

350 m

Vancouver Convention Centre

840 m

Vancouver Waterfront

910 m

Canada Place

910 m

Canada Place Cruise Ship Terminal

980 m

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Getting around

Burrard Station

420 m

Vancouver Waterfront Station

1.12 km

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Airports Nearby

Vancouver Intl. Airport (YVR)

10.5 km

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Restaurants

Boulevard Kitchen & Oyster Bar

Nearby

JOEY Burrard

140 m

Guu

210 m

Earls

140 m

Shabusen Yakiniku House

210 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

55 out of 100

Risky

Vancouver safety index

Safety

Crime

92

Overall Safety Index

Very Safe

An average rating of the six safety categories

92 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

87

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

98

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

90

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

42

Overall Crime index

Moderate

An average rating of the crime categories

42 out of 100

Property crime severity

Moderate

55

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Mugging or robbery  31/100

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Car theft  35/100

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Car break-ins  54/100

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Home break-ins  35/100

Violent crime severity

Low

37

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Physical attacks  36/100

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Racism or religion motivated attacks  24/100

Other crime severity

Moderate

44

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Insult or harassment in public  40/100

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Corruption or bribery  32/100

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Drug problem  75/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $2.7

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Coffee

$2.7 - $5.1

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Beer 0.5L

$1.9 - $5.4

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Meal, inexpensive restaurant

$12.2 - $27.2

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Public transport, one-way ticket

$1.7 - $3.3

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Taxi 1km (normal tariff)

$1.2 - $2.4

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Meal for 2 people, mid-range restaurant, three-course

$51 - $136

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Bottle of mid-range wine

$10.2 - $20.4

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McMeal at McDonalds

$8.2 - $10.2

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Coke/Pepsi 0.33L

$1.7 - $3.4

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Public transport, monthly pass

$71.3 - $128.8

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$27.2 - $68

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Fitness club, monthly fee

$13.9 - $87.7

Weather In Vancouver

°C
°F

Precipitation In Vancouver

mm
in

Air Quality

Good

PM2.57

PM1012

21

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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