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Image of Best Western Plus Carlton Plaza Hotel
Image of Best Western Plus Carlton Plaza Hotel
Image of Best Western Plus Carlton Plaza Hotel
Image of Best Western Plus Carlton Plaza Hotel
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1/5

Image of Best Western Plus Carlton Plaza Hotel
Image of Best Western Plus Carlton Plaza HotelImage of Best Western Plus Carlton Plaza HotelImage of Best Western Plus Carlton Plaza HotelImage of Best Western Plus Carlton Plaza Hotel

Safety index

90 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

City

Best Western Plus Carlton Plaza Hotel

Rating icon

8.5

Good (1,984 ratings)

Victoria, Canada - 

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280 m Chinatown

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770 m Royal BC Museum

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910 m British Columbia Parliament Building

Hotel Overview

The Best Western Plus Carlton Plaza Hotel, located in Victoria, is renowned for its convenient location and attentive service. Here is a breakdown of what guests have appreciated and criticized about the hotel, based on user reviews.

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Hotel highlights

Location

Cleanliness

Atmosphere

  1. Central Location: Many guests have praised the hotel's central location, making it easy to access nearby attractions and amenities.
  2. Friendly Staff: The staff's welcoming and helpful attitude has consistently received high marks from visitors.
  3. Clean and Comfortable Rooms: Guests have noted the rooms are clean, comfortable, and well-maintained, contributing to a pleasant stay.
  4. Value for Money: The hotel has been recognized for providing good value, offering decent amenities and services at a reasonable price.
  5. Quality Dining Options: The presence of onsite dining facilities with good quality food has been appreciated by many guests.
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Area for improvement

  1. Limited Parking: One of the common complaints has been about limited parking availability, making it inconvenient for guests with vehicles.
  2. Noisy Environment: Due to its central location, some guests have reported noise issues, particularly at night.
  3. Outdated Decor: A number of reviews have mentioned that certain areas of the hotel could benefit from modernization or renovation.
  4. Expensive Extras: Guests have found some of the additional services, like parking and dining, to be on the pricier side.
  5. WiFi Connectivity Issues: There have been occasional complaints about the WiFi service being unreliable or slow at times.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Laundry

Laundry

Gym

Gym

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon8.5

RateScore

Total 1,984 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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8.8

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booking

1,015 Reviews

8.3 / 10

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expedia

969 Reviews

8.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Sleep

Parking

Amenities

Atmosphere

Kitchen

Breakfast

Bathroom

Restaurant

Food

Family

Wi-Fi

Fitness

Nightlife

Entertainment

Accessibility

Business

Transit

Gym

Air Conditioning

Bar

Location was mentioned 321 times

3% Negative91% Positive

Reviews based on Location

User image
Perry Harrell3 months ago
5/5Google icon

Excellent stay and this will be my go-to lodging when in Victoria from now on. The location is perfect and there's an excellent restaurant (The Ruby) downstairs for breakfast. My room was huge and had a full kitchen and outdoor patio! It was spotless as well. In-room coffeemaker, fridge, wifi was fast, cable TV, chargers by the bed...what more could you need? Service was super friendly and accommodating, checking my bags as I arrived ahead of check-in. No complaints about this place at all. I only wish all hotels could run this smoothly!

User image
Wendee C3 months ago

The staff at this hotel is amazing. Not just the front desk but also housekeeping. They were always willing to go above and beyond and will a big smile. It was so refreshing. The property was clean and located in a great location for walking to the harbour. Many restaurants and things to do nearby. You won't be disappointed.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 108

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Number of floors 7

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Number of buildings/towers 1

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Year Built 1912

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

14

Download

148

Upload

56

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Chinatown

280 m

Royal BC Museum

770 m

British Columbia Parliament Building

910 m

Victoria Harbour

980 m

Victoria Clipper Ferry Terminal

1.26 km

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Airports Nearby

Victoria Intl. Airport (YYJ)

14.5 km

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Restaurants

McDonald's

280 m

Leopold's Tavern

210 m

Green Leaf Vietnamese Bistro

210 m

The Mint

Nearby

Tacofino

210 m

Street View

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Daytime safety

78 out of 100

Safe

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Nighttime safety

50 out of 100

Risky

Victoria safety index

Safety

Crime

90

Overall Safety Index

Very Safe

An average rating of the six safety categories

90 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

91

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

97

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Property safety

Safe

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Likelihood of theft.

lowhigh

63

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

90

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

54

Crime category icon

Mugging or robbery  28/100

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Car theft  26/100

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Car break-ins  48/100

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Home break-ins  34/100

Violent crime severity

Low

35

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Physical attacks  33/100

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Racism or religion motivated attacks  19/100

Other crime severity

Moderate

45

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Insult or harassment in public  42/100

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Corruption or bribery  29/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1 - $2.7

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Coffee

$2.5 - $5.6

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Beer 0.5L

$1.4 - $4.7

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Meal, inexpensive restaurant

$10.2 - $30.5

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Public transport, one-way ticket

$1.7 - $2.4

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Taxi 1km (normal tariff)

$1.4 - $2.4

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Meal for 2 people, mid-range restaurant, three-course

$67.8 - $108.5

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Bottle of mid-range wine

$10.2 - $20.3

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McMeal at McDonalds

$8.8 - $10.2

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Coke/Pepsi 0.33L

$2 - $2.7

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Public transport, monthly pass

$57.6 - $67.8

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Gasoline (1 liter)

$1.1 - $1.6

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Mobile phone monthly plan

$27.1 - $64.4

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Fitness club, monthly fee

$27.1 - $84.8

Weather In Victoria

°C
°F

Precipitation In Victoria

mm
in

Air Quality

Good

PM2.56

PM1011

13

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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