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Image of Grand Hotel Villa Castagnola
Image of Grand Hotel Villa Castagnola
Image of Grand Hotel Villa Castagnola
Image of Grand Hotel Villa Castagnola
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1/5

Image of Grand Hotel Villa Castagnola
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Safe area

Beach

Business

Family

Luxury

Spa

Boutique

Grand Hotel Villa Castagnola

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9.2

Excellent (1,092 ratings)

Lugano, Switzerland - 

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910 m Parco Ciani

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1.12 km Palazzo dei Congressi

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1.19 km Lake Lugano

Hotel Overview

Grand Hotel Villa Castagnola in Lugano is a popular choice for travelers seeking luxury and comfort. Nestled in a stunning location, this hotel impresses guests with its services, ambiance, and the attention to detail in every aspect of their stay. However, every experience has its positives and negatives, as reflected in the user reviews.

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Hotel highlights

Food

Location

Breakfast

  1. Stunning Location: Nestled amidst beautiful scenery, offering breathtaking views of the surrounding area.
  2. Exceptional Service: Staff receive high praise for their attention to detail and willingness to go the extra mile for guests.
  3. Luxurious Amenities: From the spa to the pool, facilities are top-notch, providing a thoroughly relaxing experience.
  4. Gourmet Dining: The on-site restaurants serve exquisite dishes that delight the palate, emphasizing quality and presentation.
  5. Elegant Rooms: Accommodations are beautifully furnished and equipped with all the necessary comforts, ensuring a restful stay.
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Area for improvement

Bathroom

  1. Price: The cost of a stay at this hotel can be prohibitive for some, making it less accessible.
  2. Limited Parking: Guests have pointed out the scarcity of parking spaces, which can be an inconvenience.
  3. Occasional Noise: Despite the tranquil setting, some guests have mentioned noise disruptions during their stay.
  4. Room Variability: The quality and size of the rooms can vary, leading to inconsistent experiences for some guests.
  5. High Demand: Due to its popularity, booking can be difficult, especially during peak seasons, requiring advance planning.

Amenities

Tennis court

Babysitting

Babysitting

Extra beds/cribs

Spa

Breakfast included

Pool

Parking available

Parking available

Free WiFi

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Related hotel videos

Score icon9.2

RateScore

Total 1,092 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.1

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9.4

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booking

803 Reviews

9.1 / 10

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expedia

289 Reviews

9.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Breakfast

Location

Atmosphere

Nature

Amenities

Fitness

Wellness

Cleanliness

Spa

Bar

Restaurant

Pool

Sleep

Bathroom

Nightlife

Couples

Parking

Hot Tub

Business

Family

Transit

Food was mentioned 62 times

10% Negative85% Positive

Reviews based on Food

User image
Andrew Tylander6 months ago
5/5Google icon

We had a very lovely time while staying at the Grand Hotel Villa Castagnola during our time in Lugano. The staff was extremely helpful, knowledgeable and courteous. No matter what we requested regarding the room, it was taken care of in 5-10 minutes. Turn down service, room service, wine delivery… they even brought us a full blown industrial strength ironing board a few times. The hotel itself is spectacularly beautiful with old world architecture that makes you feel as if you’ve been transported into another time. If you’re someone(like me) who enjoys a great photo-op, the Grand Hotel will not let you down. The breakfast buffet was amazing with plenty of variety for all food tastes. Get the truffle eggs Benedict and thank me later. I highly recommend booking a stay as soon as you can. Pro Tip - Take some time to relax with a few drinks at the piano bar. The piano man will literally play any song that you request.

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Reign B7 months ago

The Grand Villa Castagnola was perfect in every way. We were welcomed as part of the Hyatt family had a perfect view of Mount Salvatore from our amazing room. Breakfast on the room terrace was exceptional as well! We were treated so well by everyone from the front desk staff to the General Manager tho extended such warm wishes. Five stars. Oh and the meal at Le Relais on the Terrace was among the best meals we have eaten in our lives. Every attention to detail of the most amazing Swiss Mediterranean cuisine. It was so great to stay in this Grand Palace a few days!!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 74

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Number of floors 5

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Year Built 1880

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

223

Upload

174

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Parco Ciani

910 m

Palazzo dei Congressi

1.12 km

Lake Lugano

1.19 km

LAC Lugano Arte e Cultura

1.5 km

Monte San Salvatore

4.5 km

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Getting around

Melide Station

4.5 km

Lugano Funicular Station

5.5 km

Lugano (LUG-Agno)

5 km

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Restaurants

Lido

700 m

La Lanchetta

420 m

Gelateria Veneta

Nearby

Hotel Lido Seegarten

210 m

Pane & Zucchero

420 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $2.1

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Coffee

$2.1 - $5.2

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Beer 0.5L

$0.8 - $3.1

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Meal, inexpensive restaurant

$20.8 - $36.4

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Public transport, one-way ticket

$2.1 - $5.1

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Taxi 1km (normal tariff)

$3.1 - $4.2

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Meal for 2 people, mid-range restaurant, three-course

$104.1 - $208.2

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Bottle of mid-range wine

$6.2 - $26

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McMeal at McDonalds

$15.6 - $18.7

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Coke/Pepsi 0.33L

$3.1 - $5.2

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Public transport, monthly pass

$51 - $104.1

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Gasoline (1 liter)

$1.8 - $2.2

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Mobile phone monthly plan

$26 - $71.8

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Fitness club, monthly fee

$86.8 - $173.5

Weather In Lugano

°C
°F

Precipitation In Lugano

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in

Air Quality

Moderate

PM2.513

PM1017

32

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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