NH Ciudad de Santiago is recognized for offering a comfortable and convenient stay to its guests. The hotel seems to cater well to both business and leisure travelers providing a range of facilities and services that meet the expectations of its visitors. Let's explore the general sentiment from user reviews.
1/5
Safety index
80 out of 100
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Safe area
Business
Luxury
City
NH Ciudad de Santiago
8.2
(2,617 ratings)
Providencia, Chile -
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770 m Patio Bellavista
1.26 km Medical Center Hospital Worker
2.5 km Costanera Center
Hotel Overview
Hotel highlights
Location
Breakfast
Restaurant
- Spacious Rooms: Many guests appreciate the large and comfortably furnished rooms, providing ample space for relaxation and work.
- Friendly Staff: The hotel staff is frequently mentioned for their friendly and helpful nature, making guests feel welcome and well-cared for during their stay.
- Good Location: Its central location is seen as a major plus, making it easy for guests to explore the city and its attractions or reach their business destinations.
- Tasty Breakfast: The breakfast offered at the hotel receives high marks for its variety and quality, with many finding it a delightful start to the day.
- Cleanliness: Cleanliness throughout the hotel is consistently noted, with many guests appreciating the well-maintained and hygienic environment.
Area for improvement
Fitness
Pool
- Aging Facilities: Some guests feel that certain areas of the hotel, including some of the amenities, could benefit from updates or renovations.
- Internet Connectivity Issues: A number of guests have reported problems with the Wi-Fi service, finding it unreliable or slow at times.
- Sound Insulation Could Be Better: Noise from adjoining rooms or the street has been noted as a disturbance for some guests, suggesting room for improvement in soundproofing.
- Limited Parking: For those arriving by car, finding parking can be challenging, as available spaces are limited and may incur additional costs.
- Varying Room Quality: While many rooms are praised for their size and furnishings, others are perceived as needing more attention, indicating inconsistency in room standards.
Amenities
Extra beds/cribs
Living/Dining area
Breakfast available
Free WiFi
Pet friendly
Air conditioning
Parking available
Gym
Related hotel videos
8.2RateScore
Total 2,617 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.2
8.2
booking
1,916 Reviews
8.2 / 10
expedia
701 Reviews
8.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Restaurant
Cleanliness
Food
Bathroom
Atmosphere
Amenities
Sleep
Business
Fitness
Bar
Transit
Kitchen
Parking
Accessibility
Entertainment
Pool
Wi-Fi
Family
Air Conditioning
Gym
Location was mentioned 168 times
4% Negative88% Positive
Reviews based on Location
Frances Febry7 months ago
3/5
This hotel is a disaster - falling apart everywhere. I have stayed at other NH hotels and this one seems like the black sheep of the family. The lobby is nice, but my room was holding on to its last breath. The wall paint needs to be refreshed, the furniture is beat up, the bath tub is old, the soap holder is almost falling and has fungus where the nails are, and the breaker turned off when when we plugged the clothe iron that the hotel staff provided. Even worse, a few blocks away they have a way nicer NH hotel. Don’t know what happened here. The brand is usually very good. At least the location and service were good. One last thing, skip the breakfast - horrible.
Verified Hotel Guest7 months ago
Positive: Location Negative: The hotel is very outdated and in need of some seriouse maintenance.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 122
Number of floors 14
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
7Download
193Upload
126Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
57 out of 100
Risky
Nighttime safety
27 out of 100
Unsafe
Providencia safety index
80
Overall Safety Index
Safe
An average rating of the six safety categories
80 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
71
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
83
Property safety
Risky
Likelihood of theft.
49
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
90
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
86
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
63
Overall Crime index
High
An average rating of the crime categories
63 out of 100
Property crime severity
High
72
Mugging or robbery 69/100
Car theft 67/100
Car break-ins 71/100
Home break-ins 59/100
Violent crime severity
High
68
Physical attacks 53/100
Racism or religion motivated attacks 28/100
Other crime severity
High
72
Insult or harassment in public 42/100
Corruption or bribery 60/100
Drug problem 65/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.7 - $1.8
Coffee
$1.1 - $4.7
Beer 0.5L
$0.9 - $2.1
Meal, inexpensive restaurant
$5.7 - $14.2
Public transport, one-way ticket
$0.7 - $0.9
Taxi 1km (normal tariff)
$0.6 - $1.9
Meal for 2 people, mid-range restaurant, three-course
$28.4 - $132.5
Bottle of mid-range wine
$3.3 - $7.6
McMeal at McDonalds
$6.6 - $8.5
Coke/Pepsi 0.33L
$0.9 - $1.9
Public transport, monthly pass
$32.9 - $56.8
Gasoline (1 liter)
$1.2 - $1.3
Mobile phone monthly plan
$8.5 - $14.2
Fitness club, monthly fee
$17.3 - $56.8
Weather In Providencia
°C
°F
Air Quality
Unhealthy
PM2.531
PM1066
83
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome