RatePunk Logo
Image of Bernstein Villa Kastania
Image of Bernstein Villa Kastania
Image of Bernstein Villa Kastania
Image of Bernstein Villa Kastania
icon

1/5

Image of Bernstein Villa Kastania
Image of Bernstein Villa KastaniaImage of Bernstein Villa KastaniaImage of Bernstein Villa KastaniaImage of Bernstein Villa Kastania

Safety index

75 out of 100

Show All Photos

Safe area tag

Safe area

Business

Spa

City

Bernstein Villa Kastania

Rating icon

8.0

Good (1,376 ratings)

Berlin, Germany - 

show on map
Location icon

560 m Messe Berlin

Location icon

1.5 km CityCube Berlin

Location icon

1.5 km Olympiastadion

Hotel Overview

Bernstein Villa Kastania, located in Berlin, garners mixed reviews from its visitors. The hotel offers a unique experience with its charming ambiance and dedicated services. However, some aspects of the stay have left guests wanting for more. The following lists encapsulate the paramount positives and negatives as extracted from user reviews.

Thumbs up icon

Hotel highlights

Cleanliness

Location

Breakfast

  1. Location: Situated in a serene and picturesque area, offering a peaceful retreat from the busy city.
  2. Wellness Area: Features a well-maintained spa and pool area for relaxation and rejuvenation.
  3. Staff Friendliness: The hotel staff is noted for their exceptional service and welcoming attitude.
  4. Comfortable Rooms: Rooms are praised for their comfort and cleanliness, providing a restful stay.
  5. Quality of Food: The on-site dining options are highly rated by guests for their quality and variety.
Thumbs down icon

Area for improvement

Accessibility

  1. Price: Some guests consider the hotel to be on the pricier side for the amenities provided.
  2. Wi-Fi Connectivity: Issues with Wi-Fi stability and speed have been a point of contention for some visitors.
  3. Room Size: A few reviewers have mentioned that the rooms can feel somewhat cramped, especially for longer stays.
  4. Noise Levels: Noise from nearby rooms or the environment can sometimes disturb the peace.
  5. Limited Parking: Available parking spaces can be difficult to secure, causing inconvenience for those with vehicles.

Amenities

Breakfast available

Breakfast available

Pool

Spa

Free WiFi

Parking available

Parking available

Housekeeping

Room service

Room service

Laundry

Laundry

Youtube Icon

Related hotel videos

Score icon8.0

RateScore

Total 1,376 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.0

Icon

booking

1,376 Reviews

8.0 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Breakfast

Cleanliness

Location

Restaurant

Fitness

Room

Atmosphere

Wellness

Bathroom

Spa

Sleep

Pool

Dining

Parking

Transit

Accessibility

Kitchen

Family

Air Conditioning

Bar

Nightlife

Breakfast was mentioned 104 times

26% Negative65% Positive

Reviews based on Breakfast

User image
Martin Kbe9 months ago
4/5Google icon

Special thanks for the exceptionally kind service at the front desk! Luca (?) is the most friendliest receptionist I’ve ever met. Besides, the kitchen staff at the breakfast buffet was as kind as possible. The room was a little old, but still comfortable. Nevertheless, the bathroom is not as old as the room itself. Good location - you can walk to the Olympic stadium in less than half an hour.

User image
Assaf Levanon4 months ago
1/5Google icon

While Hotel Villa Kastania, Berlin, is generally a good hotel, I can't recommend it, due to the rude behavior of one of the reception clerks. This behavior spoiled the atmosphere and ruined my mood for my short stay (1 night). This guy was not very courteous and serviceable from the moment I got there. After realizing the hotel has no lobby where you can sit and work with a laptop, I asked to do so in the dining hall (my room wasn't ready yet). He approved, but said I should be sitting next to a Coffee table rather than next to a regular one, as "the hotel is fully booked and people are coming for breakfast". Since you cannot really work next to a low Coffee table I asked to sit next to a dining table, explaining that people never all come to have breakfast at the same time. He did not like it (and expressed it and his tone) but I did, and guess what - the dining room was almost completely empty the entire morning! But the really severe behavior on his part happened a bit later on. I went out to have Coffee outside, telling the nice and polite waiter of the (empty) dining hall that I'm storing my laptop aside but leaving my charger and mouse on the table, since I'll be back to work there shortly. He approved. When I returned, the reception clerk started talking in a really rude, impolite and improper way to me, almost shouting at me, about how I shouldn't leave my things "In the restaurant". I explained that I left it because I was going for a short while, but he continued accusing me of acting the wrong way, as if as a first time guest I have an idea of the hotel's policy about leaving things here or there. Even when I told him that I informed the waiter about this he did not calm down. He only calmed down from his raging behavior when I snapped back at him, telling him that he has no right speaking to paying customers like that, that he can't expect a client to know his made up arbitrary rules and that even if someone does something wrong - there's a nice and polite way to point that out, especially when your job is to serve him. A paying client should not be treated like a young kid getting reprimanded by a hotel clerk, who clearly doesn't like his job, doesn't know the meaning of service and has no patience for clients. I NEVER ran in to this kind of behaviour in any hotel I stayed in. Only after talking back to him in this fierce way he started to behave more politely towards me, but he never apologized. During check-out, when he asked if everything was OK and I responded: "Yes, besides your behavior yesterday" he did not apologize. Therefore, I do not recommend staying at Hotel Villa Kastania, Berlin. A place that employs someone acting like this, who clearly doesn't know how to treat customers - is not a good pick.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

Bullet point

Total number of rooms 45

Bullet point

Number of floors 5

Bullet point

Number of buildings/towers 1

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

11

Download

96

Upload

25

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Messe Berlin

560 m

CityCube Berlin

1.5 km

Olympiastadion

1.5 km

Kurfürstendamm

2 km

Waldbühne

2.5 km

icon

Getting around

Berlin-Charlottenburg Station

2 km

Theodor Heuss Platz U-Bahn

350 m

Berlin (BER-Brandenburg)

14 km

icon

Restaurants

Block House

210 m

Bäcker Wiedemann GmbH

350 m

Trattoria Splendido

770 m

Joes Restaurant & Wirtshaus

280 m

RBB Dachlounge

630 m

Street View

Icon

Daytime safety

76 out of 100

Safe

Icon

Nighttime safety

49 out of 100

Risky

Berlin safety index

Safety

Crime

75

Overall Safety Index

Safe

An average rating of the six safety categories

75 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

63

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

75

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

60

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

77

Icon

LGBTQ safety

Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

93

44

Overall Crime index

Moderate

An average rating of the crime categories

44 out of 100

Property crime severity

Moderate

56

Crime category icon

Mugging or robbery  40/100

Crime category icon

Car theft  34/100

Crime category icon

Car break-ins  40/100

Crime category icon

Home break-ins  38/100

Violent crime severity

Low

40

Crime category icon

Physical attacks  44/100

Crime category icon

Racism or religion motivated attacks  34/100

Other crime severity

Moderate

47

Crime category icon

Insult or harassment in public  50/100

Crime category icon

Corruption or bribery  32/100

Crime category icon

Drug problem  61/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.3 - $2

icon

Coffee

$2.5 - $5

icon

Beer 0.5L

$0.8 - $1.5

icon

Meal, inexpensive restaurant

$8.5 - $20

icon

Public transport, one-way ticket

$2.8 - $3.9

icon

Taxi 1km (normal tariff)

$2 - $4

icon

Meal for 2 people, mid-range restaurant, three-course

$45 - $100

icon

Bottle of mid-range wine

$4 - $10

icon

McMeal at McDonalds

$9 - $12

icon

Coke/Pepsi 0.33L

$2 - $4

icon

Public transport, monthly pass

$49 - $91

icon

Gasoline (1 liter)

$1.7 - $1.9

icon

Mobile phone monthly plan

$10 - $40

icon

Fitness club, monthly fee

$20 - $66

Weather In Berlin

°C
°F

Precipitation In Berlin

mm
in

Air Quality

Moderate

PM2.516

PM1023

36

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 11:00

Children welcome

No pets, service animals welcome

Our Recent Articles