RatePunk Logo
icon
Image of Grand Hyatt Berlin
Image of Grand Hyatt Berlin
Image of Grand Hyatt Berlin
Image of Grand Hyatt Berlin
icon

1/5

Image of Grand Hyatt Berlin
Image of Grand Hyatt BerlinImage of Grand Hyatt BerlinImage of Grand Hyatt BerlinImage of Grand Hyatt Berlin

Safety index

66 out of 100

Show All Photos

Safe area tag

Safe area

Business

Business

Luxury

Luxury

Pet-friendly

Spa

Spa

Grand Hyatt Berlin

Rating icon

8.9

Good (3,564 ratings)

Berlin, Germany - 

show on map
Location icon

210 m Potsdamer Platz

Location icon

910 m Brandenburg Gate

Location icon

1.19 km Checkpoint Charlie

Hotel Overview

Grand Hyatt Berlin is a luxurious hotel highly regarded by guests for its first-class facilities and exemplary service. Situated in the heart of Berlin, it offers easy access to the city's major attractions, making it a popular choice among tourists and business travelers. The hotel's modern architecture, along with its well-appointed rooms and extensive amenities, contribute to a memorable stay for its guests.

Thumbs up icon

Hotel highlights

Location

Atmosphere

Breakfast

  1. Exceptional Location: Centrally located with convenient access to public transportation and major tourist attractions.
  2. Superior Customer Service: Staff are highly praised for their attentive, friendly, and professional service.
  3. Luxurious Amenities: Offers top-notch amenities including a spa, fitness center, and gourmet dining options.
  4. Spacious and Clean Rooms: Guests appreciate the comfortable, well-maintained, and spacious accommodations.
  5. Stunning Views: Many rooms provide breathtaking views of the city skyline, enhancing the stay experience.
Thumbs down icon

Area for improvement

  1. Pricey: Many guests find the hotel to be on the expensive side, particularly when it comes to dining and room rates.
  2. Limited Free Internet Access: Some guests have expressed dissatisfaction with the limited free internet access or additional charges for higher speeds.
  3. Occasional Noise Issues: Due to its central location, some guests have reported noise from the streets affecting their comfort level, especially at night.
  4. Parking Challenges: Limited on-site parking and the high cost of nearby parking facilities can be inconvenient for those traveling with a vehicle.
  5. Bar and Restaurant Prices: The cost of drinks and meals at the hotel’s bars and restaurants is considered high by some visitors.

Amenities

Breakfast available

Breakfast available

Pool

Spa

Spa

Hot Tub

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Youtube Icon

Related hotel videos

Score icon8.9

RateScore

Total 3,564 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.8

Icon

9.2

Icon

booking

2,594 Reviews

8.8 / 10

Icon

expedia

970 Reviews

9.2 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Location

Breakfast

Atmosphere

Dining

Fitness

Wellness

Bar

Spa

Cleanliness

Bathroom

Pool

Restaurant

Room

Sleep

Business

TV

Nightlife

Transit

Gym

Accessibility

Family

Parking

Kitchen

Hot Tub

Pets

Couples

Air Conditioning

Wi-Fi

Nature

Location was mentioned 306 times

3% Negative94% Positive

Reviews based on Location

User image
Charles Plumb7 months ago
5/5Google icon

I have to say, in all my travels, having lived in hotels for more days than not in the last 7 years, this was one of the best experiences. Here for 4 nights, and they have made me feel so welcome. From the distant smiles and waves from the front desk staff, to the pleasant and warming welcome from the dining staff. They strive to make your stay very relaxing. I am not a member of the Hyatt rewards program, but I couldn’t tell any difference. I would recommend this establishment to anyone traveling to Berlin. Side note- the rooms were very comfortable as well. Slept like a baby.

User image
Winnie K5 months ago
4/5Google icon

I don't know that this is a luxury hotel but it is a good one. Great location, clean and modern rooms, and easy checkout process. I ordered room service for breakfast a few times and it was timely and good. The customer service was sub par (Per Hyatt's standards which I can speak to as an explorist member). There was no follow through when you reported a problem and the front desk staff was a bit intimidating when you checked in with them. I think I would consider staying here again for the location but with more aligned expectations.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

Bullet point

Total number of rooms 342

Bullet point

Number of floors 9

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

10

Download

113

Upload

38

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Potsdamer Platz

210 m

Brandenburg Gate

910 m

Checkpoint Charlie

1.19 km

Zoo Berlin

4 km

Berlin TV Tower

4.5 km

icon

Getting around

Potsdamer Platz Station

350 m

Mendelssohn Bartholdy Park U-Bahn

560 m

Berlin (BER-Brandenburg)

21.5 km

icon

Restaurants

ALEX Berlin Sony Center

420 m

Grand Hyatt Berlin

Nearby

Restaurant Lindenbräu

280 m

Vox

Nearby

The Barn

420 m

Street View

Icon

Daytime safety

77 out of 100

Safe

Icon

Nighttime safety

50 out of 100

Risky

Berlin safety index

Safety

Crime

66

Overall Safety Index

Safe

An average rating of the six safety categories

66 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

50

Icon

Physical safety

Risky

Info icon

Likelihood of injury due to harmful intent.

lowhigh

60

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

51

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

77

Icon

LGBTQ safety

Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

66

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

93

44

Overall Crime index

Moderate

An average rating of the crime categories

44 out of 100

Property crime severity

Moderate

55

Crime category icon

Mugging or robbery  40/100

Crime category icon

Car theft  33/100

Crime category icon

Car break-ins  39/100

Crime category icon

Home break-ins  38/100

Violent crime severity

Low

39

Crime category icon

Physical attacks  43/100

Crime category icon

Racism or religion motivated attacks  34/100

Other crime severity

Moderate

47

Crime category icon

Insult or harassment in public  50/100

Crime category icon

Corruption or bribery  32/100

Crime category icon

Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.3 - $2

icon

Coffee

$2 - $5

icon

Beer 0.5L

$0.7 - $2

icon

Meal, inexpensive restaurant

$8 - $20

icon

Public transport, one-way ticket

$2.8 - $3.8

icon

Taxi 1km (normal tariff)

$2 - $2.8

icon

Meal for 2 people, mid-range restaurant, three-course

$40 - $100

icon

Bottle of mid-range wine

$4 - $10

icon

McMeal at McDonalds

$9 - $12

icon

Coke/Pepsi 0.33L

$2 - $4

icon

Public transport, monthly pass

$49 - $91

icon

Gasoline (1 liter)

$1.7 - $2

icon

Mobile phone monthly plan

$12 - $40

icon

Fitness club, monthly fee

$20 - $70

Weather In Berlin

°C
°F

Precipitation In Berlin

mm
in

Air Quality

Moderate

PM2.516

PM1023

36

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome

Our Recent Articles