RatePunk Logo
Image of Hotel Palace Berlin
Image of Hotel Palace Berlin
Image of Hotel Palace Berlin
Image of Hotel Palace Berlin
icon

1/5

Image of Hotel Palace Berlin
Image of Hotel Palace BerlinImage of Hotel Palace BerlinImage of Hotel Palace BerlinImage of Hotel Palace Berlin

Safety index

68 out of 100

Show All Photos

Safe area tag

Safe area

Business

Pet-friendly

Spa

City

Shopping

Hotel Palace Berlin

Rating icon

8.9

Good (9,462 ratings)

Berlin, Germany - 

show on map
Location icon

Nearby Europa Center

Location icon

140 m Zoo Berlin

Location icon

280 m Kaiser Wilhelm Memorial Church

Hotel Overview

Hotel Palace Berlin is a well-regarded accommodation option among travelers, known for its superb location, quality of service, and amenities. The hotel has garnered positive reviews for offering comfortable rooms, excellent dining options, and a welcoming atmosphere. Guests have praised its proximity to key attractions and the professionalism of its staff.

Thumbs up icon

Hotel highlights

Property

Service

Location

  1. Superb Location: Ideally situated close to major attractions and transportation hubs.
  2. Comfortable Rooms: Guests have appreciated the spacious and well-appointed rooms.
  3. Professional Staff: The staff's attentiveness and professionalism stand out.
  4. Excellent Dining: The variety and quality of dining options receive high marks.
  5. Welcoming Atmosphere: A warm and inviting environment that enhances the overall experience.
Thumbs down icon

Area for improvement

Air Conditioning

  1. Noise Levels: Some guests have mentioned the hotel can be noisy at times.
  2. Internet Connectivity: Issues with Wi-Fi connectivity have been a point of frustration.
  3. Room Decor: A few guests found the room decor to be outdated.
  4. Price Point: The cost of stay and services was considered high by some visitors.
  5. Facility Maintenance: There have been occasional comments on the need for maintenance in certain areas.

Amenities

Breakfast available

Breakfast available

Pool

Spa

Hot Tub

Hot Tub

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Youtube Icon

Related hotel videos

Score icon8.9

RateScore

Total 9,462 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

9.0

Icon

8.8

Icon

9.0

Icon

4.5/5

Icon

4.5/5

Icon

agoda

355 Reviews

9.0 / 10

Icon

booking

2,969 Reviews

8.8 / 10

Icon

expedia

1,000 Reviews

9.0 / 10

Icon

google

2,055 Reviews

4.5 / 5

Icon

tripadvisor

3,083 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

2,055+ People Are Talking

Property

Service

Breakfast

Location

Atmosphere

Restaurant

Cleanliness

Wellness

Dining

Spa

Fitness

Bar

Sleep

Bathroom

Room

Business

Pool

Transit

Gym

Parking

Accessibility

Air Conditioning

Nightlife

TV

Family

Kitchen

Wi-Fi

Couples

Safety

Property was mentioned 513 times

9% Negative86% Positive

Reviews based on Property

User image
Martin Seest Christiansen4 years ago
1/5Google icon

The 16th of July 2020 we headed back home from our vacation and had been driving through Germany for 1 day. We wanted to have stay over in Berlin to relax and enjoy life at a high rated hotel. We chose Hotel Palace Berlin and booked two rooms as all family rooms was occupied. Luckily we got 2 rooms just beside each other at the third floor. The room was very nice and clean, with great room for 2 persons. The view though was a bit dissaponting as the outside area was filled with building materials and containers. We did also notice that the room just next door was under construction but we dident think more about it. We had a great dinner at a restaurant in Prenzlauer Berg at the Flying Monkey (can absolutely recommend) and after that we would like to have a good night sleep. Unluckily I woke up at 7 am in the morning as the construction workers started knocking and drilling in the room just beside me. I tried to sleep again, but the noise was way too loud and continued until I had enough and got out of bed. I visited the reception to express my complaint and I got the message from the employees that they were very sorry about it and excused many times that normally the construction workers would give a 'heads-up' before starting the construction work. The message was that they could not give any compensation as the rooms was already paid and the city tax couldn't be refunded. We (my wife and I) kept complaining and talked to another employee. She finally promised to do something about it and give us an answer or solution to our complaint the same day either via phone or mail. We accepted and left Berlin the 17th of July 2020 heading home to Denmark. We had no answer that day, even though we kept requesting an answer or solution to our complaint. The day after (18th of July) we wrote a mail to the Hotel Palace Berlin again, requesting an answer or solution as promised. We got an answer (at least), that the manager was on vacation but would take it as the first task when arriving back to work the week after. Today, the 6th of August 2020, we still haven't heard anything from Hotel Palace Berlin. After 3 attempts between 18th of July and today to receive a solution or answer to our complaint - we gave up and wrote this feedback instead. I have waited to post this review until now as I know everyone has been affected by Covid-19 and vacation time. But I won't accept this and I think Hotel Palace Berlin had the chance to do something about it to avoid negative feedback. I think it is very unprofessional, in the first place, to give us the rooms just next to the construction area. It is very unprofessional to avoid and not giving us a solution or answer to our complaint the same day as promised. It is very very unprofessional to ignore our requests for an answer or solution. This feedback is ment to give a heads-up to everyone wanting to visit Berlin and consider staying at Hotel Palace Berlin - be cautious...

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 278

Bullet point

Number of floors 9

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 1968

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

7

Download

90

Upload

46

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Europa Center

Nearby

Zoo Berlin

140 m

Kaiser Wilhelm Memorial Church

280 m

Kurfürstendamm

350 m

Kaufhaus des Westens

420 m

icon

Getting around

Zoological Garden U-Bahn

420 m

Zoological Garden Station

560 m

Berlin (BER-Brandenburg)

15 km

icon

Restaurants

Europa-Center

280 m

Monkey Bar

140 m

L'Osteria

Nearby

Einstein Kaffee

140 m

Ming Dynastie

280 m

Street View

Icon

Daytime safety

77 out of 100

Safe

Icon

Nighttime safety

50 out of 100

Risky

Berlin safety index

Safety

Crime

68

Overall Safety Index

Safe

An average rating of the six safety categories

68 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

53

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

63

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

50

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

77

Icon

LGBTQ safety

Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

69

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

93

44

Overall Crime index

Moderate

An average rating of the crime categories

44 out of 100

Property crime severity

Moderate

55

Crime category icon

Mugging or robbery  40/100

Crime category icon

Car theft  33/100

Crime category icon

Car break-ins  39/100

Crime category icon

Home break-ins  38/100

Violent crime severity

Low

39

Crime category icon

Physical attacks  43/100

Crime category icon

Racism or religion motivated attacks  34/100

Other crime severity

Moderate

47

Crime category icon

Insult or harassment in public  50/100

Crime category icon

Corruption or bribery  32/100

Crime category icon

Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.3 - $2

icon

Coffee

$2 - $5

icon

Beer 0.5L

$0.7 - $2

icon

Meal, inexpensive restaurant

$8 - $20

icon

Public transport, one-way ticket

$2.8 - $3.8

icon

Taxi 1km (normal tariff)

$2 - $2.8

icon

Meal for 2 people, mid-range restaurant, three-course

$40 - $100

icon

Bottle of mid-range wine

$4 - $10

icon

McMeal at McDonalds

$9 - $12

icon

Coke/Pepsi 0.33L

$2 - $4

icon

Public transport, monthly pass

$49 - $91

icon

Gasoline (1 liter)

$1.7 - $2

icon

Mobile phone monthly plan

$12 - $40

icon

Fitness club, monthly fee

$20 - $70

Weather In Berlin

°C
°F

Precipitation In Berlin

mm
in

Air Quality

Moderate

PM2.516

PM1023

36

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

Our Recent Articles