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Image of IntercityHotel Berlin Hauptbahnhof
Image of IntercityHotel Berlin Hauptbahnhof
Image of IntercityHotel Berlin Hauptbahnhof
Image of IntercityHotel Berlin Hauptbahnhof
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1/5

Image of IntercityHotel Berlin Hauptbahnhof
Image of IntercityHotel Berlin HauptbahnhofImage of IntercityHotel Berlin HauptbahnhofImage of IntercityHotel Berlin HauptbahnhofImage of IntercityHotel Berlin Hauptbahnhof

Safety index

66 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

IntercityHotel Berlin Hauptbahnhof

Rating icon

8.2

Good (21,160 ratings)

Berlin, Germany - 

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910 m Reichstag Building

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1.05 km Brandenburg Gate

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1.12 km Charité

Hotel Overview

The IntercityHotel Berlin Hauptbahnhof has garnered a mixture of reviews from visitors, revealing a nuanced perspective on the accommodation experience offered. Guests provided feedback on various aspects of their stay, highlighting both strengths and areas for improvement.

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Hotel highlights

Location

Property

Service

  1. Location: Situated conveniently close to major transportation links, making it ideal for travelers.
  2. Breakfast: Offers a wide variety of breakfast options to suit different tastes and dietary needs.
  3. Cleanliness: Maintained to a high level of cleanliness, with regular housekeeping praised by guests.
  4. Quiet Rooms: Effective soundproofing ensures a restful night's sleep without disturbance from external noises.
  5. Staff Professionalism: Courteous and professional staff members, who are ready to assist with guest needs.
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Area for improvement

Air Conditioning

  1. Room Size: Some guests found the rooms to be smaller than expected, impacting comfort.
  2. Wi-Fi Connectivity: Inconsistent Wi-Fi strength, causing inconvenience for some guests.
  3. Temperature Control: Issues with room temperature control, making it uncomfortable during certain seasons.
  4. Price: Some guests felt that the cost of the stay did not always correspond with the value received.
  5. Bathroom Amenities: Limited amenities provided in the bathroom, noted as an area for improvement.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

Restaurant

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Related hotel videos

Score icon8.2

RateScore

Total 21,160 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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8.1

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8.6

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4.3/5

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4.0/5

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agoda

467 Reviews

8.6 / 10

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booking

13,264 Reviews

8.1 / 10

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expedia

1,193 Reviews

8.6 / 10

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google

3,880 Reviews

4.3 / 5

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tripadvisor

2,356 Reviews

4.0 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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3,880+ People Are Talking

Location

Property

Service

Transit

Breakfast

Cleanliness

Sleep

Restaurant

Room

Atmosphere

Bathroom

Dining

Bar

Business

Wi-Fi

Air Conditioning

Accessibility

Kitchen

Parking

TV

Safety

Family

Pets

Nightlife

Location was mentioned 1034 times

4% Negative89% Positive

Reviews based on Location

User image
Portal962 months ago

Having had a couple of great stays here around 5/6 years ago, we considered this the obvious choice for our trip to Berlin.||The location of the hotel is fantastic, 2 minutes from the central train station, if you sign up for free as a H member (online) they will also give everyone in your room a free travel card, good for the busses, trams, trains locally - although they don’t seem to like to openly tell you about this perk.||So, why the ‘poor’ review? Unfortunately there appears to have been little investment in recent years. The reception is having some minor repainting done, but the rooms are starting to become a little tired. Beds are comfy though.||We were also allocated a twin room on arrival, despite booking a queen through hotels.com. We (politely) asked reception if a queen room was available and were bluntly and rudely told by Herr C Ulbrich that ‘expedia have requested you a twin room, we have no other rooms available’ when I asked if there were any other room types available with queen beds, even that we could pay to upgrade to, we were told in a hostile manner ‘the hotel is fully booked’ . I have never experienced such a hostile, disinterested and passive-aggressive attitude before. Herr Ulbrich either did not care to help, or genuinely decided that he did not want to. Numerous times he tried to cut short the conversation to move on to the next customer after dismissing me. I don’t believe this is how any customer should be treat when speaking politely to staff with a genuine question.||After being left disappointed and quite upset by the tone of Herr Ulbrich, we returned to reception to speak to a colleague. We asked again if any queen rooms were available to upgrade to and were immediately told ‘yes’ rooms were available and we paid the upgrade. Quite simple really!||Sanitation is not great in the hotel. Our room whilst comfortable is not overly clean, with dirty marks on the headboard and dirt on the TV remote. The TV was also broken on our arrival and had to be reset as it would not receive any channels.||The rooms are also very hot for the time of year (December) with the air conditioning doing nothing at all on its coldest setting, other than making a lot of a noise.||This could be a great hotel once again with some changes of personnel at front desk and a little investment to fix some of the smaller issues in the rooms.

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Brittany Williams4 months ago
2/5Google icon

This was my least favorite lodging of our whole trip. The room was not on the level of 5 stars as we'd requested. While the bathroom was pretty decent, the room itself was not. It very much reminded me of a motel 6. The walls had scuff marks on them. This hotel isn't equipped with any washcloths. So if you use them be sure to bring your own. Now I will say that the location of this hotel is great as it is right by the train station. However there are others that are close by as well.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 412

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Number of floors 7

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Number of buildings/towers 1

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Year Built 2013

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

24

Download

57

Upload

50

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Reichstag Building

910 m

Brandenburg Gate

1.05 km

Charité

1.12 km

Friedrichstadt-Palast

1.33 km

Friedrichstrasse

1.5 km

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Getting around

Clara-Jaschke-Straße Tram Stop

210 m

Berlin (QPP-Berlin Central Station)

280 m

Berlin (BER-Brandenburg)

18.5 km

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Restaurants

McDonald's

350 m

Einstein Kaffee

350 m

BackWerk

280 m

Foodfactory Cube Berlin

210 m

Zollpackhof Gastronomie GmbH

280 m

Street View

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Daytime safety

77 out of 100

Safe

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Nighttime safety

50 out of 100

Risky

Berlin safety index

Safety

Crime

66

Overall Safety Index

Safe

An average rating of the six safety categories

66 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

50

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

60

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Property safety

Risky

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Likelihood of theft.

lowhigh

51

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

77

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

66

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

93

44

Overall Crime index

Moderate

An average rating of the crime categories

44 out of 100

Property crime severity

Moderate

55

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Mugging or robbery  40/100

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Car theft  33/100

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Car break-ins  39/100

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Home break-ins  38/100

Violent crime severity

Low

39

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Physical attacks  43/100

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Racism or religion motivated attacks  34/100

Other crime severity

Moderate

47

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Insult or harassment in public  50/100

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Corruption or bribery  32/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $2

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Coffee

$2 - $5

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Beer 0.5L

$0.7 - $2

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Meal, inexpensive restaurant

$8 - $20

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Public transport, one-way ticket

$2.8 - $3.8

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Taxi 1km (normal tariff)

$2 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$40 - $100

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Bottle of mid-range wine

$4 - $10

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McMeal at McDonalds

$9 - $12

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Coke/Pepsi 0.33L

$2 - $4

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Public transport, monthly pass

$49 - $91

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Gasoline (1 liter)

$1.7 - $2

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Mobile phone monthly plan

$12 - $40

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Fitness club, monthly fee

$20 - $70

Weather In Berlin

°C
°F

Precipitation In Berlin

mm
in

Air Quality

Moderate

PM2.516

PM1023

36

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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