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Image of Steigenberger Icon Frankfurter Hof
Image of Steigenberger Icon Frankfurter Hof
Image of Steigenberger Icon Frankfurter Hof
Image of Steigenberger Icon Frankfurter Hof
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1/5

Image of Steigenberger Icon Frankfurter Hof
Image of Steigenberger Icon Frankfurter HofImage of Steigenberger Icon Frankfurter HofImage of Steigenberger Icon Frankfurter HofImage of Steigenberger Icon Frankfurter Hof

Safety index

89 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Pet-friendly

Spa

City

Shopping

Steigenberger Icon Frankfurter Hof

Rating icon

8.9

Good (7,474 ratings)

Frankfurt, Germany - 

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350 m Frankfurt Opera House

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350 m Main Tower

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490 m Frankfurt Christmas Market

Hotel Overview

Steigenberger Icon Frankfurter Hof, highly praised in user reviews, emerges as a beacon of luxury, combining traditional elegance with modern amenities. Nestled in a prime location, it offers guests an unforgettable experience, reflecting its reputation as a top choice for those seeking comfort, convenience, and exceptional service.

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Hotel highlights

Property

Service

Location

  1. Exceptional Service: Guests rave about the level of attention and personalized service they receive, making their stay truly memorable.
  2. Prime Location: Its central location is perfect for exploring the city, giving guests easy access to main attractions and business centers.
  3. Luxurious Rooms: The accommodations are described as spacious, beautifully decorated, and equipped with modern conveniences, ensuring a comfortable and luxurious stay.
  4. Superb Dining Options: The hotel boasts a variety of dining experiences, receiving high marks for both the quality of food and the ambiance of its restaurants.
  5. Excellent Wellness Facilities: The wellness and spa facilities are often highlighted as top-notch, offering a relaxing retreat within the city.
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Area for improvement

Parking

Air Conditioning

Kitchen

  1. Pricey: Many guests find the hotel to be on the expensive side, especially when considering extra amenities and services.
  2. Noise Levels: Some guests have complained about noise, either from the street or within the hotel, affecting their sleep quality.
  3. Wi-Fi Quality: Despite being a luxury hotel, there are occasional complaints about the Wi-Fi service, either being too slow or intermittent.
  4. Room Temperature: Issues with the air conditioning or heating systems have been noted, making it hard for some guests to find a comfortable room temperature.
  5. Reserved Attitude: A few guests felt the staff, while efficient, could sometimes come across as reserved, impacting the overall warmth of the service.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Spa

Pet friendly

Pet friendly

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.9

RateScore

Total 7,474 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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9.0

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4.5/5

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4.5/5

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booking

1,294 Reviews

8.4 / 10

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expedia

1,008 Reviews

9.0 / 10

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google

2,334 Reviews

4.5 / 5

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tripadvisor

2,838 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,334+ People Are Talking

Property

Service

Location

Breakfast

Food

Atmosphere

Cleanliness

Bar

Amenities

Bathroom

Restaurant

Sleep

Wellness

Business

Spa

Parking

Fitness

Transit

Gym

Nightlife

Accessibility

Air Conditioning

Kitchen

Couples

Entertainment

Wi-Fi

Family

Property was mentioned 438 times

12% Negative81% Positive

Reviews based on Property

User image
Lara D2 months ago

I am a travel agent always looking for unique hotels when I travel. My family had a night stop in Frankfurt recently and I decided to book the Steigenberger Frankfurt Hof. I must say, between this property’s location and ambience, I will never hesitate to recommend this property to my clients. I personally would love to return as well. The location is phenomenal for walking around Frankfurt, to visit the Christmas markets, shopping, the Goethe Haus Museum, and even business meetings. The hotel is rich with history and rather than stay in a typical hotel that can drop you anywhere in the world, this property is iconic and rooted in its location’s history. The Alt Stadt is just an easy stroll away which we enjoyed exploring. |Although at the moment the hotel doesn’t have many restaurants, we did try Oscar’s. It was quite delicious. Apparently, a new Asian sushi restaurant will be opening within its walls in January and I believe also an Italian restaurant. That will certainly allow guests more dining options.|The rooms have all been renovated and feel crisp and refreshed. The shower in most rooms is like a spa treatment! Really, the only downside in the rooms is there are no usb or universal plug-in ports. I left all my adapters back in the US and it was difficult to charge my phone and battery pack. |That’s a small inconvenience however to staying in this wonderful hotel.|The hotel participated in the Virtuoso program, so if you book through a virtuoso travel agent, you can receive special VIP benefits which very much enhance your stay.

User image
ANGELA GRACE F2 months ago

I wanted to express my sincere gratitude for the exceptional experience I had during my recent stay at Frankfurter HOF. From the moment we checked in until the day of our departure, I was thoroughly impressed with the quality of service and attention to detail. I appreciate how V (Assistant Front Office Manager) assisted us with our check out issue. The staff demonstrated unparalleled hospitality. Each team member I encountered was not only professional but also incredibly friendly and attentive. Their warm welcomes and eagerness to assist with any inquiries truly made me feel valued as a guest. Truly an Iconic property.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 303

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Number of floors 6

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Number of buildings/towers 1

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Year Built 1872

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

98

Upload

79

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Frankfurt Opera House

350 m

Main Tower

350 m

Frankfurt Christmas Market

490 m

Römerberg

560 m

Frankfurt Trade Fair

2 km

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Getting around

Willy Brandt Platz U-Bahn

210 m

Frankfurt (ZRB-Frankfurt Central Train Station)

770 m

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Airports Nearby

Frankfurt Airport (FRA)

11.5 km

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Restaurants

Starbucks

Nearby

What´s Beef

280 m

Elaine's Deli

210 m

Coffee Fellows

Nearby

Kamon Sushi Bar

140 m

Street View

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Daytime safety

69 out of 100

Safe

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Nighttime safety

45 out of 100

Risky

Frankfurt safety index

Safety

Crime

89

Overall Safety Index

Very Safe

An average rating of the six safety categories

89 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

98

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Property safety

Risky

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Likelihood of theft.

lowhigh

60

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

97

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

99

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

46

Overall Crime index

Moderate

An average rating of the crime categories

46 out of 100

Property crime severity

Moderate

51

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Mugging or robbery  43/100

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Car theft  30/100

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Car break-ins  40/100

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Home break-ins  36/100

Violent crime severity

Moderate

43

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Physical attacks  45/100

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Racism or religion motivated attacks  30/100

Other crime severity

Moderate

51

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Insult or harassment in public  52/100

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Corruption or bribery  34/100

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Drug problem  68/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $1.1

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Coffee

$2 - $4.5

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Beer 0.5L

$0.8 - $1.5

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Meal, inexpensive restaurant

$7.5 - $25

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Public transport, one-way ticket

$3 - $3.8

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Taxi 1km (normal tariff)

$2 - $3

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Meal for 2 people, mid-range restaurant, three-course

$50 - $100

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Bottle of mid-range wine

$3.5 - $8

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McMeal at McDonalds

$8.7 - $11.5

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Coke/Pepsi 0.33L

$2 - $3.8

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Public transport, monthly pass

$49 - $97

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Gasoline (1 liter)

$1.7 - $1.9

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Mobile phone monthly plan

$10 - $40

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Fitness club, monthly fee

$20 - $75

Weather In Frankfurt

°C
°F

Precipitation In Frankfurt

mm
in

Air Quality

Moderate

PM2.518

PM1027

35

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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