RatePunk Logo
icon
Image of Intercontinental Real Santo Domingo, an IHG Hotel
Image of Intercontinental Real Santo Domingo, an IHG Hotel
Image of Intercontinental Real Santo Domingo, an IHG Hotel
Image of Intercontinental Real Santo Domingo, an IHG Hotel
icon

1/5

Image of Intercontinental Real Santo Domingo, an IHG Hotel
Image of Intercontinental Real Santo Domingo, an IHG HotelImage of Intercontinental Real Santo Domingo, an IHG HotelImage of Intercontinental Real Santo Domingo, an IHG HotelImage of Intercontinental Real Santo Domingo, an IHG Hotel

Safety index

62 out of 100

Show All Photos

Safe area tag

Safe area

Business

Business

Family

Family

Luxury

Luxury

Spa

Spa

Romantic

City

City

Intercontinental Real Santo Domingo, an IHG Hotel

Rating icon

9.2

Excellent (1,002 ratings)

Santo Domingo, Dominican Republic - 

show on map
Location icon

Nearby Acropolis Center

Location icon

420 m Blue Mall

Location icon

1 km Agora Mall

Hotel Overview

Intercontinental Real Santo Domingo is a hotel that has garnered attention from guests for its blend of modern amenities, strategic location, and attentive service. It offers a luxurious experience to visitors, highlighted by its elegant design, diverse dining options, and comprehensive facilities. Through the feedback from various users, the hotel has been praised for its efforts to ensure guest satisfaction, though there are areas where improvements are suggested. Below are the top comments, both positive and negative, shared by guests.

Thumbs up icon

Hotel highlights

Food

Atmosphere

Location

  1. Exceptional Service: Staff are well-reviewed for their professionalism, friendliness, and promptness in catering to guest needs.
  2. Prime Location: Its central location offers easy access to local attractions, shopping, and dining, making it ideal for both leisure and business travelers.
  3. Luxurious Rooms: The rooms are praised for their comfort, modern amenities, and cleanliness, offering a restful night’s sleep.
  4. Diverse Dining Options: Guests enjoy the variety of culinary experiences available at the hotel, from local to international cuisines.
  5. Top-notch Facilities: The hotel boasts a range of facilities, including a fitness center, spa, and meeting rooms, catering to both relaxation and business needs.
Thumbs down icon

Area for improvement

  1. Pricey: Some guests find the hotel’s rates to be on the higher side compared to other options in the area.
  2. Wi-Fi Connectivity Issues: There are occasional complaints about the Wi-Fi service being unreliable or slow.
  3. Pool Maintenance: A few guests have mentioned the need for better maintenance or more frequent cleaning of the pool area.
  4. Limited Parking: The availability of parking spaces can be a challenge, especially during peak times.
  5. Reservations Mix-up: Rare occurrences of booking errors or room allocation not meeting the reservation specifics.

Amenities

Extra beds/cribs

Grocery/Convenience store

Restaurant

Bar

Room service

Room service

Breakfast available

Breakfast available

Pool

Hot Tub

Youtube Icon

Related hotel videos

Score icon9.2

RateScore

Total 1,002 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

9.0

Icon

9.4

Icon

booking

459 Reviews

9.0 / 10

Icon

expedia

543 Reviews

9.4 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Food

Atmosphere

Location

Fitness

Business

Breakfast

Bar

Pool

Wellness

Cleanliness

Amenities

Spa

Parking

Restaurant

Bathroom

Nightlife

Sleep

Gym

Accessibility

Family

Couples

Food was mentioned 171 times

7% Negative89% Positive

Reviews based on Food

User image
LenyMav10 months ago

Upon my arrival at the lobby, I was graciously welcomed by affable smiles and a pervasive sense of genuine hospitality that set a positive tone for the entirety of my visit. The accommodations I was provided with were notably spacious, and impeccably maintained, affording me the privilege of fully savoring the resplendent sunrises and sunsets that graced the vista. The team members displayed an unwavering commitment to ensuring my comfort and contentment as a guest, extending their efforts beyond the ordinary to convey a sense of being valued. The dining experiences at the hotel's establishments were a source of genuine delight. The array of culinary offerings exhibited a commendable diversity, thoughtfully catering to a variety of palates. The consistent caliber of the cuisine was of an impressive standard, showcasing an unwavering commitment to quality. Whether leisurely basking by the poolside, indulging in rejuvenating spa treatments, or partaking in invigorating water sports, opportunities for engagement and relaxation abounded, leaving no room for monotony.

User image
Sofia S7 months ago

The hotel was clean, great in room products. Pillows are flat and hard. Food in main restaurant was inconsistent some was good and some…meh. Pool was clean for the most part, but having people smoking on the deck when you’re non-smoker and it’s getting all over you was not great. Bartending staff were excellent

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

Bullet point

Total number of rooms 227

Bullet point

Number of floors 21

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 2016

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

11

Download

58

Upload

17

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Acropolis Center

Nearby

Blue Mall

420 m

Agora Mall

1 km

Malecon

2 km

Centro Olimpico

2.5 km

icon

Getting around

Francisco G. Billini Station

1.5 km

icon

Airports Nearby

Las Americas Intl. Airport (SDQ)

19.5 km

icon

Restaurants

Café Santo Domingo

210 m

T.G.I. Friday's

Nearby

The Market

Nearby

Burger King

210 m

Pala Pizza

280 m

Street View

Icon

Daytime safety

45 out of 100

Risky

Icon

Nighttime safety

20 out of 100

Very Unsafe

Santo Domingo safety index

Safety

Crime

62

Overall Safety Index

Safe

An average rating of the six safety categories

62 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

56

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

73

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

51

Icon

Political safety

Risky

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

53

Icon

LGBTQ safety

Unsafe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

39

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

67

Overall Crime index

High

An average rating of the crime categories

67 out of 100

Property crime severity

High

74

Crime category icon

Mugging or robbery  75/100

Crime category icon

Car theft  57/100

Crime category icon

Car break-ins  70/100

Crime category icon

Home break-ins  57/100

Violent crime severity

High

80

Crime category icon

Physical attacks  59/100

Crime category icon

Racism or religion motivated attacks  23/100

Other crime severity

Extreme

81

Crime category icon

Insult or harassment in public  44/100

Crime category icon

Corruption or bribery  89/100

Crime category icon

Drug problem  66/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.5 - $1.7

icon

Coffee

$0.8 - $3.9

icon

Beer 0.5L

$1.3 - $3.4

icon

Meal, inexpensive restaurant

$3.9 - $18.8

icon

Public transport, one-way ticket

$0.5 - $0.8

icon

Taxi 1km (normal tariff)

$1.3 - $3.9

icon

Meal for 2 people, mid-range restaurant, three-course

$31.3 - $78.3

icon

Bottle of mid-range wine

$4.2 - $14.1

icon

McMeal at McDonalds

$5.5 - $7

icon

Coke/Pepsi 0.33L

$0.4 - $1.9

icon

Public transport, monthly pass

$47 - $86.1

icon

Gasoline (1 liter)

$1.1 - $1.2

icon

Mobile phone monthly plan

$15.7 - $31.3

icon

Fitness club, monthly fee

$18.6 - $78.3

Weather In Santo Domingo

°C
°F

Precipitation In Santo Domingo

mm
in

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

No pets, service animals welcome

Our Recent Articles