JW Marriott Hotel Santo Domingo is highly praised for its exceptional service, luxurious amenities, and prime location. Guests laud its sophisticated atmosphere and array of dining options. However, some aspects of the experience might not meet everyone's expectations.
1/5
Safety index
62 out of 100
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Safe area
Business
Luxury
JW Marriott Hotel Santo Domingo
8.9
(647 ratings)
Santo Domingo, Dominican Republic -
show on map
Nearby Blue Mall
1 km Agora Mall
2 km Malecon
Hotel Overview
Hotel highlights
Location
Atmosphere
Food
- Exceptional Service: Staff are consistently recognized for their attentive and personalized service.
- Luxurious Amenities: High-end facilities including a pool, fitness center, and more.
- Prime Location: Situated in a convenient area, making local exploration easy.
- Sophisticated Atmosphere: The hotel's ambiance is often highlighted as elegant and inviting.
- Diverse Dining Options: Guests appreciate the variety of in-house dining experiences available.
Area for improvement
- Price: Some guests find the hotel to be on the pricier side.
- Noise Levels: Complaints about noise from nearby areas affecting the comfort of certain rooms.
- Room Availability: Challenges with booking certain types of rooms may be encountered.
- Wi-Fi Quality: Inconsistencies with the Wi-Fi service have been mentioned.
- Parking Convenience: Limited parking space can be a hassle for those with vehicles.
Amenities
Extra beds/cribs
Restaurant
Bar
Room service
Breakfast available
Pool
Free WiFi
Air conditioning
Related hotel videos
8.9RateScore
Total 647 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
9.0
booking
219 Reviews
8.8 / 10
expedia
428 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Atmosphere
Fitness
Food
Business
Bar
Amenities
Pool
Cleanliness
Breakfast
Nature
Parking
Gym
Family
Restaurant
Bathroom
Couples
Sleep
Accessibility
Nightlife
Wi-Fi
Location was mentioned 93 times
2% Negative91% Positive
Reviews based on Location
Addy Victoria M6 months ago
This was our first time visiting Santo Domingo we went to a wedding. I have never written a review at trip advisor but my experience was so positive that I had to share it with others. Excellent location next to the mall. The room was spacious. Our fare included a delicious breakfast. The best part was the staff, I would like to give a shout out to Belkis, Argelis, Solange and Andy. They made us feel like family getting us everything we needed , they even found the football game we wanted to watch at the bar. It will not be our last time staying there for sure.
Ana4 months ago
5/5
I had an amazing experience at this JW Marriott, the best part was the service. Everyone was very friendly, attentive and respectful. The first person to receive me was Bonifacio one of the butlers, his amiability, personality and respect stood out and made me feel at home since I stepped in. The people at the reception, Belkis at the restaurant, Agripina my house keeper always happy and so friendly, Julio another of the butler and the guys that are at night at the bar (Sorry forgot their names) they where so respectful, willing to help and provided excellent attention and service and many other people that I interacted with. Thank you for making out stay a great experience. We will definitely go back. The pool area needs a bit more maintenance.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 150
Number of floors 6
Number of buildings/towers 1
Year Built 2014
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
9Download
58Upload
21Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
45 out of 100
Risky
Nighttime safety
20 out of 100
Very Unsafe
Santo Domingo safety index
62
Overall Safety Index
Safe
An average rating of the six safety categories
62 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
56
Physical safety
Safe
Likelihood of injury due to harmful intent.
73
Property safety
Risky
Likelihood of theft.
51
Political safety
Risky
Potential for infringement of political rights or political unrest.
53
LGBTQ safety
Unsafe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
39
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
67
Overall Crime index
High
An average rating of the crime categories
67 out of 100
Property crime severity
High
74
Mugging or robbery 75/100
Car theft 57/100
Car break-ins 70/100
Home break-ins 57/100
Violent crime severity
High
80
Physical attacks 59/100
Racism or religion motivated attacks 23/100
Other crime severity
Extreme
81
Insult or harassment in public 44/100
Corruption or bribery 89/100
Drug problem 66/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.7
Coffee
$0.8 - $3.9
Beer 0.5L
$1.3 - $3.4
Meal, inexpensive restaurant
$3.9 - $18.8
Public transport, one-way ticket
$0.5 - $0.8
Taxi 1km (normal tariff)
$1.3 - $3.9
Meal for 2 people, mid-range restaurant, three-course
$31.3 - $78.3
Bottle of mid-range wine
$4.2 - $14.1
McMeal at McDonalds
$5.5 - $7
Coke/Pepsi 0.33L
$0.4 - $1.9
Public transport, monthly pass
$47 - $86.1
Gasoline (1 liter)
$1.1 - $1.2
Mobile phone monthly plan
$15.7 - $31.3
Fitness club, monthly fee
$18.6 - $78.3
Weather In Santo Domingo
°C
°F
Precipitation In Santo Domingo
mm
in
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets