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1/5

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Safe area tag

Safe area

Beach

Business

Business

Eco-certified

H10 Las Palmeras

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7.9

Fair (2,331 ratings)

Arona, Spain - 

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210 m Playa de las Américas

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490 m Veronicas Strip

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2 km Golf Las Americas

Hotel Overview

H10 Las Palmeras is a popular hotel located in Arona, known for offering a pleasant and memorable stay to its guests. Based on user reviews, it has both favorable qualities and areas that could use improvement.

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Hotel highlights

Food

Location

Cleanliness

  1. Beachfront Location: Guests love the hotel's prime location near the beach, making it easy for beach lovers to enjoy the sun, sea, and sand.
  2. Swimming Pools: The hotel boasts multiple swimming pools, catering to both adults and children, enhancing the overall holiday experience.
  3. Friendly Staff: Many reviews highlight the friendly and helpful nature of the staff, making guests feel welcome and attended to.
  4. Variety of Food: The hotel's restaurants receive praise for offering a wide variety of food options, catering to different tastes and dietary needs.
  5. Cleanliness: High standards of cleanliness in both the rooms and communal areas are consistently mentioned, contributing to a comfortable stay.
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Area for improvement

Sleep

Bathroom

Air Conditioning

  1. Noise Levels: Some guests report that noise from the surrounding area and the hotel itself can be a disturbance, particularly during the night.
  2. Room Availability: Issues with room availability upon check-in have been noted, including delays and mix-ups with bookings.
  3. Extra Charges: Unanticipated extra charges for amenities and services have been a point of frustration for some guests, affecting their overall satisfaction.
  4. Room Maintenance: A few reviews mention that certain rooms could benefit from maintenance and updates to better match guest expectations.
  5. Wi-Fi Connectivity: Despite being offered, Wi-Fi connectivity issues in rooms and common areas are a common grievance among guests.

Amenities

Kids pool

Tennis court

Babysitting

Babysitting

Kids club

All inclusive

Restaurant

Bar

Room service

Room service

Score icon7.9

RateScore

Total 2,331 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.9

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7.8

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booking

1,748 Reviews

7.9 / 10

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expedia

583 Reviews

7.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Location

Cleanliness

Fitness

Atmosphere

Bar

Nightlife

Sleep

Breakfast

Amenities

Nature

Pool

Family

Bathroom

Restaurant

Kitchen

Accessibility

Wi-Fi

Air Conditioning

Parking

Beach

Couples

Gym

Entertainment

Transit

Food was mentioned 472 times

15% Negative76% Positive

Reviews based on Food

User image
lyn stoan5 months ago
2/5Google icon

Lovely hotel, great staff. Food well below average. Disappointing for the price we paid. Not a bit of sun on our balcony. Probably the cheapest rooms available. Maids and maintenance people talking outside the rooms very loudly and on radios. Walls very thin. The wrist band to access the room is the worst idea ever! They are so sensitive it takes ages to get in. Ridiculous. Had to get it reactivated twice and had only been there one day!

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Iryna I5 months ago
3/5Google icon

The hotel's "heated pool" is a joke! 22 degrees is not warm enough to swim in it during winter season! Just walk down the road to Parque Santiago 3 &4 - they have real heated pools! You will see plenty of people swimming in them, compared to your empty pools. Second problem is kids club. If you say that it's working from 12 until 13.30 and from 14.30 until 16.15 - it should be working during these hours! There are no excuses like "we don't have it in the morning as we don't have enough kids" or "my colleague needs help with adults entertainment". Same to do with mini disco. My daughter was very disappointed when we turned up and there was no mini disco as there were "not enough kids"! I must admit that Mica was very good and friendly with kids (when there was a mini club). Rooms are clean and well decorated but very small! Quite good variety of food in the buffet restaurant.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 519

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Number of floors 9

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

21

Download

86

Upload

64

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Playa de las Américas

210 m

Veronicas Strip

490 m

Golf Las Americas

2 km

Siam Park

2.5 km

Los Cristianos Beach

7.5 km

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Airports Nearby

Tenerife South Airport (TFS)

9 km

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Restaurants

McDonald's

420 m

Royal Garden Restaurant

420 m

Aberdeen Steak House

280 m

Restaurante el Oasis

490 m

Mayte

490 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $0.8

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Coffee

$1 - $3.5

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Beer 0.5L

$0.5 - $1.7

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Meal, inexpensive restaurant

$8 - $15

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Public transport, one-way ticket

$1 - $1.5

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Taxi 1km (normal tariff)

$1 - $3

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Meal for 2 people, mid-range restaurant, three-course

$35 - $55

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Bottle of mid-range wine

$4 - $10

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McMeal at McDonalds

$8 - $10

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Coke/Pepsi 0.33L

$1 - $2

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Public transport, monthly pass

$30 - $38

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Gasoline (1 liter)

$1.2 - $1.7

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Mobile phone monthly plan

$10 - $20

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Fitness club, monthly fee

$30 - $50

Weather In Arona

°C
°F

Precipitation In Arona

mm
in

Air Quality

Good

PM2.57

PM1018

20

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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