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Image of Portals Hills Boutique Hotel
Image of Portals Hills Boutique Hotel
Image of Portals Hills Boutique Hotel
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1/5

Image of Portals Hills Boutique Hotel
Image of Portals Hills Boutique HotelImage of Portals Hills Boutique HotelImage of Portals Hills Boutique HotelImage of Portals Hills Boutique Hotel

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Safe area

Business

Luxury

Spa

Adventure sport

Boutique

Portals Hills Boutique Hotel

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9.4

Excellent (501 ratings)

Calvia, Spain - 

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1.26 km Puerto Portals Marina

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2.5 km Illetas Beach

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3.5 km Porto Pi Centro Comercial

Hotel Overview

Portals Hills Boutique Hotel in Calvia is a highly regarded destination, celebrated for its unique blend of luxury, charm, and superior service. This property often draws guests seeking an exclusive and upscale experience in a picturesque setting. Based on user reviews, it has established a reputation for delivering memorable stays, with a focus on personalized attention and comfort.

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Hotel highlights

Atmosphere

Food

Breakfast

  1. Exquisite Design and Decor: The hotel’s sophisticated architecture and tasteful interior design create an enchanting atmosphere.
  2. Attentive and Friendly Staff: Guests frequently praise the staff for their exceptional service, attentiveness, and warm hospitality.
  3. Stunning Location: Positioned in a beautiful area, it offers breathtaking views and a serene environment.
  4. World-Class Cuisine: The on-site dining options are highly acclaimed for their quality and variety, offering a delightful culinary experience.
  5. Exclusive Amenities: Amenities such as a well-maintained pool, spa, and fitness center contribute to a luxurious and relaxing stay.
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Area for improvement

  1. High Price Point: The hotel’s luxury comes at a high cost, which may be prohibitive for some travelers.
  2. Limited Availability: Due to its popularity and small size, securing a reservation can be challenging.
  3. Location Can Be Remote: Some guests might find the hotel's location a bit too secluded, making it difficult to explore the surrounding area without transportation.
  4. Occasional Maintenance Issues: A few guests have reported minor maintenance issues within their rooms or the hotel’s facilities.
  5. Extra Charges for Amenities: There are reports of additional fees for certain amenities or services, which could add up and increase the overall cost of the stay.

Amenities

Babysitting

Babysitting

Restaurant

Bar

Room service

Room service

Pool

Breakfast available

Breakfast available

Spa

Free WiFi

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Related hotel videos

Score icon9.4

RateScore

Total 501 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.3

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9.6

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booking

364 Reviews

9.3 / 10

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expedia

137 Reviews

9.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Atmosphere

Food

Breakfast

Fitness

Amenities

Location

Bar

Restaurant

Cleanliness

Nature

Pool

Atmosphere was mentioned 20 times

0% Negative100% Positive

Reviews based on Atmosphere

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Mak G7 months ago

Our selection was influenced by taking a subjective look at online customer reviews in parallel with the hotels own self marketing. We assumed from our research that a 5 star vacation would be presented, being that's what we paid a premium for, however unfortunately the Hotel failed to deliver the 5 star standards they marketed on this occasion. The hotel is situated within a quaint residential area located on the hillside presenting a 5 minute downhill walk to local bars and restaurants, albeit a further 15 minute downhill walk will take you to the popular marina area. The Hotel overall is well presented, relatively modern and clean. The foh, house keeping and waiting staff are attentive and friendly. There is a modern restaurant with stunning sea views that hosts a decent breakfast every morning, albeit its not open most nights and so expectations of embracing 5 star cuisine at this venue needs re-evaluated as you can eat better and for less elsewhere which isn't what we expected/wanted! The pool and lounge area is an adequate size for a boutique hotel, albeit the layout and attempted vibe might not meet the overall client/family balance you'd want but that's subjective of course. Whilst the hotel offers a varied range of suites and rooms, I can only comment on our own individual room experience - this was a deluxe suite. In simple summary, the room was well equipped, bright and spacious however the furniture and seating was tired/damaged and our bathroom had a significant damp issue which resulted in daily deep cleans and paint overs - the fragrant smell of sun lotion was surpassed with bleach and paint daily, but we got to know the maintenance man. Incidentally, an alternative room was offered on the 6th day of a 7 day vacation which was not acceptable, and latterly followed by a deferred 1 night free stay being offered as compensation, albeit we'd have to pay a premium to fly back and stay longer - Go figure! Whilst we where disappointed, we still embraced our holiday and so without contradiction - this is a lovely Hotel. Whilst on this occasion unfortunately the experience did not deliver on what was marketed and sold as 5 star, maybe we where the exception to the rule. That being said and as much as we where accommodating and understanding with the hotels circumstances, we should not have had to invest so highly when the hotel acknowledged their failures and misgivings. A failure to simply deliver expectations is primary, or make good, especially when its acknowledged you've not met the standards you market at 5 stars. Unfortunately in-action didn't match the ambition and so hopefully there are no more exceptions to the standards you claim.

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Stephen M7 months ago

We gave the hotel 5 stars because it was excellent from start to finish, it was spotlessly clean & the STAFF were absolutely incredible from front of house to the lovely ladies who cleaned your room & no matter what you asked for nothing was to much trouble & everything was done with a smile on their faces , the staff who looked after you around the pool area were truly excellent whether you wanted an umbrella moving or a drink or food they were always coming round & checking you were ok , another thing we thought was very nice staff came round with nice touches such as ice cold face clothes to cool you & little offerings like smoothies & little food samples, special mentioned to the front of house team as no matter who was on the desk or concierge they always had a smile on their faces & always were willing to give you time when answering your questions, the food overall was very good with excellent breakfast menu ( hot or cold ) and as I said earlier the food choice around the pool was also good , we went to both the BBQ evening & the special Majorcan evening which was delicious BUT our own observation was the hotel did not promote it to their guests enough because in talking to the team who looked after you at dinner or special evenings they said that the clientele did not come in for dinner & mostly went to the port for food at night which we totally understand as there was a large selection of restaurants down there but it was sad that with the talented chefs that the hotel has that more guests did not come in & take advantage to come in for dinner, as many reviews have said the port is no more than 15/20 mins away walking down to it or 10 mins by taxi but taxis do take time in coming especially at peak busy times we thought the hotel could offer a shuttle bus to take guests down to the port maybe 2/3 times a day & pick up a few hours later adding to the special services the hotel offers , my wife & I are in our late seventies & we wondered if the hotel & its clientele were going to be to young for us to be there but the diversity of the guests young or old we felt really very much at home of course one can always look to improve things as nothing is perfect as the pool can be crowded at times & as one reviewer said people stood in the pool talking & drinking rather then swimming which at times became frustrating but one is on holiday & time is irrelevant. |Overall we can highly recommend the hotel for its cool laid back atmosphere & beautiful design to it’s beautiful appointed suites ( we stayed in the Grand Suite ) were everything was thought of & lovely bathroom accessories ( products by BULGARI ) to bottles of water every night by your bed side . |Who ever owns the hotel & introduced the training regime to keep the staff as on the ball & attentive as they are have down a brilliant job so many congratulations to them & my wife & I will DEFINITELY return & have sang the hotels praises to family & friends & we tell our travel agency about our superb holiday. |Stephen & Susan M .

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 29

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Year Built 2015

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

19

Download

83

Upload

70

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Puerto Portals Marina

1.26 km

Illetas Beach

2.5 km

Porto Pi Centro Comercial

3.5 km

Port of Palma de Mallorca

4 km

Bellver Castle

6 km

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Getting around

Marratxi Pont d Inca Station

6.5 km

Son Costa-Son Fortesa Station

9.5 km

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Airports Nearby

Palma de Mallorca Airport (PMI)

13.5 km

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Restaurants

Balneario Illetas

2.5 km

Flanigan

1.19 km

Diablito

1.12 km

Tahini Sushi Bar & Restaurant

1.12 km

Purobeach Illetas

2.5 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $0.9

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Coffee

$1.5 - $3.5

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Beer 0.5L

$0.6 - $1

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Meal, inexpensive restaurant

$12 - $20

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Public transport, one-way ticket

$2

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Taxi 1km (normal tariff)

$2 - $3

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Meal for 2 people, mid-range restaurant, three-course

$40 - $70

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Bottle of mid-range wine

$4.5 - $8

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McMeal at McDonalds

$10 - $12

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Coke/Pepsi 0.33L

$2 - $3

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Public transport, monthly pass

$28 - $40

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Gasoline (1 liter)

$1.5 - $2.2

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Mobile phone monthly plan

$15 - $20

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Fitness club, monthly fee

$40 - $75

Weather In Calvia

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°F

Precipitation In Calvia

mm
in

Air Quality

Good

PM2.57

PM1015

21

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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