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Image of AC Hotel Carlton Madrid by Marriott
Image of AC Hotel Carlton Madrid by Marriott
Image of AC Hotel Carlton Madrid by Marriott
Image of AC Hotel Carlton Madrid by Marriott
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1/5

Image of AC Hotel Carlton Madrid by Marriott
Image of AC Hotel Carlton Madrid by MarriottImage of AC Hotel Carlton Madrid by MarriottImage of AC Hotel Carlton Madrid by MarriottImage of AC Hotel Carlton Madrid by Marriott

Safety index

91 out of 100

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Safe area tag

Safe area

Shopping

AC Hotel Carlton Madrid by Marriott

Rating icon

8.6

Good (2,538 ratings)

Madrid, Spain - 

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980 m Prado Museum

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1 km El Retiro Park

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1.5 km Gran Via Street

Hotel Overview

AC Hotel Carlton Madrid is a distinguished hotel favored by its guests for its strategic location and quality services. It offers a refined experience, balancing modern amenities with attentive service, making it an appealing choice for travelers seeking comfort and convenience in the heart of the city.

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Hotel highlights

Location

Cleanliness

Transit

  1. Strategic Location: Centrally located, making it easy for guests to explore the city and its attractions.
  2. Comfortable Rooms: Guests have consistently praised the comfort and cleanliness of the rooms.
  3. Professional Staff: The staff are noted for their friendly and professional service, enhancing the stay for guests.
  4. Quality Breakfast: The breakfast offered is frequently highlighted for its variety and quality.
  5. Modern Amenities: The hotel provides modern amenities that meet the needs of today's travelers.
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Area for improvement

Accessibility

  1. Noise Levels: Some guests have noted that noise can be an issue, affecting the tranquility of their stay.
  2. Room Size: A few guests felt the rooms were smaller than expected.
  3. Internet Speed: Complaints have been made regarding the speed and reliability of the internet service.
  4. Aging Facilities: There are mentions of certain facilities appearing dated and in need of refurbishment.
  5. Cost: Some guests consider the price point to be high for the value received.

Amenities

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

Housekeeping

Gym

Gym

Restaurant

Bar

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Related hotel videos

Score icon8.6

RateScore

Total 2,538 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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8.6

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booking

1,556 Reviews

8.6 / 10

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expedia

982 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Transit

Sleep

Breakfast

Amenities

Bathroom

Atmosphere

Restaurant

Bar

Food

Business

Accessibility

Air Conditioning

Wi-Fi

Parking

Fitness

Kitchen

Gym

Entertainment

Family

Location was mentioned 301 times

3% Negative88% Positive

Reviews based on Location

User image
Jess Cheyne7 months ago
5/5Google icon

A decent hotel and good location. It’s walkable to a lot of the museums in Madrid and of course the train station. Simple rooms that have recently been remodeled but for the price point it’s very good clean and nice hotel. For elite members just note that they don’t offer breakfast as an option they do offer for the welcome gift of dollars per day.

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Gretchen Gaede8 months ago
4/5Google icon

Nice Western hotel close to all museums. The rooms were nice and the beds were comfortable. I loved having a bathtub. The service was not very friendly or helpful. We are Platinum Elite members and the housekeeping never replenished our coffee pods or bottles of water. And, while we were given a daily food/beverage credit, it did not come close to paying for the daily breakfast, which was 44 euros for 2 people. The service at breakfast was lovely, but it was a very expensive, basic European breakfast. Overall the hotel is nice and the location is exceptional, but we felt the service was not as friendly or helpful as we expect from Marriott.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 122

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Number of floors 8

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Number of buildings/towers 1

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Year Built 1959

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

138

Upload

133

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Prado Museum

980 m

El Retiro Park

1 km

Gran Via Street

1.5 km

Puerta del Sol

1.5 km

Plaza Mayor

1.5 km

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Getting around

Madrid (XOC-Atocha Train Station)

210 m

Palos de la Frontera Station

210 m

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Airports Nearby

Adolfo Suarez Madrid-Barajas Airport (MAD)

8.5 km

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Restaurants

Cafeteria Pando

280 m

Burger King

210 m

Cervecissimus-Backstage

210 m

Cervecissimus Delicias

210 m

Atocha Tandoori

140 m

Street View

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Daytime safety

87 out of 100

Very Safe

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Nighttime safety

71 out of 100

Safe

Madrid safety index

Safety

Crime

91

Overall Safety Index

Very Safe

An average rating of the six safety categories

91 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

83

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

74

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

89

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

99

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

27

Overall Crime index

Low

An average rating of the crime categories

27 out of 100

Property crime severity

Low

34

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Mugging or robbery  26/100

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Car theft  21/100

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Car break-ins  31/100

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Home break-ins  25/100

Violent crime severity

Low

21

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Physical attacks  21/100

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Racism or religion motivated attacks  16/100

Other crime severity

Low

23

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Insult or harassment in public  23/100

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Corruption or bribery  48/100

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Drug problem  35/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $2

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Coffee

$1.3 - $4

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Beer 0.5L

$0.6 - $1.5

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Meal, inexpensive restaurant

$7.5 - $18

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Public transport, one-way ticket

$1.4 - $2

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Taxi 1km (normal tariff)

$1 - $2

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Meal for 2 people, mid-range restaurant, three-course

$32.5 - $80

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Bottle of mid-range wine

$3.3 - $9

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McMeal at McDonalds

$8 - $9

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Coke/Pepsi 0.33L

$1.9 - $3

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Public transport, monthly pass

$30 - $60

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Gasoline (1 liter)

$1.6 - $1.8

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Mobile phone monthly plan

$9 - $30

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Fitness club, monthly fee

$15 - $80

Weather In Madrid

°C
°F

Precipitation In Madrid

mm
in

Air Quality

Moderate

PM2.510

PM1019

43

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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