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Image of ME Madrid by Melia
Image of ME Madrid by Melia
Image of ME Madrid by Melia
Image of ME Madrid by Melia
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1/5

Image of ME Madrid by Melia
Image of ME Madrid by MeliaImage of ME Madrid by MeliaImage of ME Madrid by MeliaImage of ME Madrid by Melia

Safety index

88 out of 100

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Safe area tag

Safe area

Eco-certified

Family

Luxury

Shopping

ME Madrid by Melia

Rating icon

8.8

Good (7,478 ratings)

Madrid, Spain - 

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210 m Puerta del Sol

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280 m Calle de Alcalá

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350 m Plaza de Santa Ana

Hotel Overview

ME Madrid by Melia is a hotel that has received a mix of feedback from its guests. Based on user reviews, the hotel appears to offer a combination of positive and negative experiences, which are highlighted in the lists below.

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Hotel highlights

Property

Location

Service

  1. Location: Situated in a prime area, making it convenient for visitors to explore the city's attractions.
  2. Staff Friendliness: Staff members are often praised for being helpful and accommodating.
  3. Quality of Food: The on-site dining options are generally well-reviewed for their quality.
  4. Atmosphere: The hotel provides a modern and stylish environment that many guests appreciate.
  5. Cleanliness: Rooms and public areas are consistently described as clean and well-maintained.
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Area for improvement

Accessibility

  1. Price: Many guests feel that the cost of staying is high compared to the value received.
  2. Noise Levels: Due to its central location, noise from the street can sometimes be an issue in the rooms.
  3. Room Size: Some guests have mentioned that the rooms can be on the smaller side.
  4. Extra Charges: There are reports of additional fees that were not initially expected by guests.
  5. Wi-Fi Connectivity: A few guests have reported problems with the Wi-Fi connection being unreliable.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Gym

Gym

Laundry

Laundry

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Related hotel videos

Score icon8.8

RateScore

Total 7,478 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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8.4

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4.3/5

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4.5/5

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agoda

118 Reviews

8.3 / 10

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booking

1,266 Reviews

8.4 / 10

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google

1,901 Reviews

4.3 / 5

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tripadvisor

4,193 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,901+ People Are Talking

Property

Service

Location

Bar

Amenities

Atmosphere

Food

Breakfast

Sleep

Cleanliness

Restaurant

Bathroom

Nightlife

Nature

Business

Fitness

Transit

Accessibility

Gym

Wi-Fi

Pets

Wellness

Parking

Safety

Couples

Spa

Entertainment

Kitchen

Air Conditioning

Family

Property was mentioned 437 times

11% Negative83% Positive

Reviews based on Property

User image
Dan Lee4 months ago
5/5Google icon

Stayed for 2 nights in mid October with my wife. Location is perfect. It's in the center of everything and a short walk to the highlights of the city. The property is a bit dated but impeccably kept clean. Modern, chic, and warm vibes throughout the property. Rooms are comfortable and functionally designed. For the price point, the hard product is a solid value. What really sets this property apart, though, is the people who work there. Everyone from the doorman to the housekeeping ladies are warm, friendly, and very professional. I want to specially recognize Adriana, who was the concierge during our stay. We had a little issue with our room which I reported to her on our way to the gym downstairs one morning. By the time we were done with our 30 minute workout, she had already addressed the issue by coordinating with housekeeping. She then helped us make a dinner reservation, and when she realized it was our last night in Spain, she had chocolate covered strawberries sent to our room in the evening as well. She made us feel like we were the only ones staying at the property because she was so attentive to our needs. And that level of hospitality trickles down to the rest of the staff, who always greet you with a smile, happy to engage with you and help you with anything. This is hospitality at its best. We 100% recommend this property.

User image
Tom Lickley6 months ago
5/5Google icon

Although we only stopped by the ME Madrid Reina Victoria for one night, my wife and I were blown away by the hospitality, warm welcome and comfort of the hotel. As a Melia member, we are used by now to the quality of the brand, but this hotel in particular was a step above. We were greeted with a welcome glass of cava and an introduction from the concierge. Our room was upgraded, where we found a bottle of complimentary cava on ice and macarons, and also received drinks vouchers for use at the rooftop bar. This is beyond anything we'd expect for the price point of this hotel. Located in central Madrid, the hotel has an underground car park for guests which makes it a convenient stop for those on a road trip. The rooms are small but modern and well designed, with a comfortable bed, sound system and all the amenities you'd expect. All this carefully designed to enhance what is already a beautiful building. The neighbourhood has lots of cool dining options and the rooftop bar is a lovely place for a drink in the evening. We'll definitely be back to stay longer next time and will be using the ME by Melia brand more often too!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 192

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Number of floors 6

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

127

Upload

127

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Puerta del Sol

210 m

Calle de Alcalá

280 m

Plaza de Santa Ana

350 m

Plaza Mayor

560 m

Gran Via Street

560 m

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Getting around

Anton Martin Station

350 m

Madrid (XOC-Atocha Train Station)

1.19 km

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Airports Nearby

Adolfo Suarez Madrid-Barajas Airport (MAD)

11 km

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Restaurants

Café Central

Nearby

Cervecería Santa Ana

Nearby

Tapa Tapa

Nearby

Lateral

Nearby

Cervecería Alemana

Nearby

Street View

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Daytime safety

87 out of 100

Very Safe

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Nighttime safety

71 out of 100

Safe

Madrid safety index

Safety

Crime

88

Overall Safety Index

Very Safe

An average rating of the six safety categories

88 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

74

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Safe

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Likelihood of theft.

lowhigh

74

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

89

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

27

Overall Crime index

Low

An average rating of the crime categories

27 out of 100

Property crime severity

Low

34

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Mugging or robbery  26/100

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Car theft  21/100

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Car break-ins  31/100

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Home break-ins  25/100

Violent crime severity

Low

21

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Physical attacks  21/100

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Racism or religion motivated attacks  16/100

Other crime severity

Low

23

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Insult or harassment in public  23/100

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Corruption or bribery  48/100

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Drug problem  35/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $2

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Coffee

$1.3 - $4

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Beer 0.5L

$0.6 - $1.5

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Meal, inexpensive restaurant

$7.5 - $18

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Public transport, one-way ticket

$1.4 - $2

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Taxi 1km (normal tariff)

$1 - $2

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Meal for 2 people, mid-range restaurant, three-course

$32.5 - $80

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Bottle of mid-range wine

$3.3 - $9

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McMeal at McDonalds

$8 - $9

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Coke/Pepsi 0.33L

$1.9 - $3

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Public transport, monthly pass

$30 - $60

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Gasoline (1 liter)

$1.6 - $1.8

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Mobile phone monthly plan

$9 - $30

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Fitness club, monthly fee

$15 - $80

Weather In Madrid

°C
°F

Precipitation In Madrid

mm
in

Air Quality

Moderate

PM2.510

PM1019

43

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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