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Image of NH Collection Palacio de Tepa
Image of NH Collection Palacio de Tepa
Image of NH Collection Palacio de Tepa
Image of NH Collection Palacio de Tepa
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1/5

Image of NH Collection Palacio de Tepa
Image of NH Collection Palacio de TepaImage of NH Collection Palacio de TepaImage of NH Collection Palacio de TepaImage of NH Collection Palacio de Tepa

Safety index

88 out of 100

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Safe area tag

Safe area

Business

Luxury

Pet-friendly

Shopping

Spa

City

NH Collection Palacio de Tepa

Rating icon

9.0

Excellent (4,630 ratings)

Madrid, Spain - 

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Nearby Plaza de Santa Ana

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280 m Puerta del Sol

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350 m Calle de Alcalá

Hotel Overview

NH Collection Palacio de Tepa, located in the heart of Madrid, is a favored destination for many travelers. This historic hotel, set within a beautifully restored palace, offers guests a unique blend of classic architecture and modern convenience. With its central location, guests have easy access to many of the city’s major attractions, including theaters, museums, and a vibrant culinary scene.

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Hotel highlights

Service

Property

Location

  1. Location: Central and convenient for exploring Madrid.
  2. Architecture: Beautiful blending of historic and modern elements.
  3. Service: Staff are attentive and helpful, enhancing the guest experience.
  4. Rooms: Comfortable, well-appointed, and boasting of historic charm.
  5. Ambiance: Elegant and classy, perfect for those seeking a more refined stay.
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Area for improvement

  1. Price: Some guests feel it’s quite expensive compared to other options.
  2. Noise Levels: Rooms facing the street can be noisy at night.
  3. Breakfast: Opinions on the quality and variety of the breakfast vary; some find it lacking.
  4. Amenities: Some guests believe the hotel could improve its range of amenities.
  5. Wi-Fi: Connectivity issues have been noted by some guests.

Amenities

Breakfast available

Breakfast available

Spa

Free WiFi

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Laundry

Laundry

Restaurant

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Related hotel videos

Score icon9.0

RateScore

Total 4,630 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.7

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9.2

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4.6/5

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4.5/5

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agoda

121 Reviews

8.8 / 10

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booking

1,083 Reviews

8.7 / 10

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expedia

1,001 Reviews

9.2 / 10

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google

844 Reviews

4.6 / 5

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tripadvisor

1,581 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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844+ People Are Talking

Service

Property

Location

Breakfast

Atmosphere

Cleanliness

Restaurant

Sleep

Amenities

Food

Bar

Transit

Bathroom

Couples

Family

Kitchen

Accessibility

Business

Spa

Wi-Fi

Safety

Service was mentioned 229 times

2% Negative96% Positive

Reviews based on Service

User image
Ahmad AlAwadhi (A7MDONA)1 month ago
5/5Google icon

An easy 5 stars. Everything was great, the staff, the rooms, the service. Our wedding anniversary welcoming gift. The occasional candy drop-offs. Even the food was excellent. The location is great, right in the middle, everything was a walk away. Would definitely recommend it.

User image
Daniela Lopez3 months ago
5/5Google icon

We stayed here for our Costco travel package to Spain and our stay was wonderful! Everyone was so nice and helpful. We were on our honeymoon and had a welcome amenity hand written by the guest relations personnel. That was such a personal touch ( as our other stays gave us a printed note). Location is unbeatable! Walking distance to major attractions and near the cutest shops and little plazas of Madrid. Breakfast was another score at this hotel. You have buffet style but can also order some items to be freshly made. We def recommend this hotel and look forward to our next visit.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 83

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Number of floors 5

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Number of buildings/towers 1

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Year Built 2010

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

127

Upload

128

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Plaza de Santa Ana

Nearby

Puerta del Sol

280 m

Calle de Alcalá

350 m

Plaza Mayor

490 m

Gran Via Street

630 m

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Getting around

Anton Martin Station

210 m

Madrid (XOC-Atocha Train Station)

1.12 km

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Airports Nearby

Adolfo Suarez Madrid-Barajas Airport (MAD)

11.5 km

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Restaurants

Café Central

Nearby

Cervecería Santa Ana

Nearby

Lateral

Nearby

Cervecería Alemana

140 m

La Rollerie

140 m

Street View

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Daytime safety

87 out of 100

Very Safe

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Nighttime safety

71 out of 100

Safe

Madrid safety index

Safety

Crime

88

Overall Safety Index

Very Safe

An average rating of the six safety categories

88 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

74

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Safe

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Likelihood of theft.

lowhigh

74

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

89

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

27

Overall Crime index

Low

An average rating of the crime categories

27 out of 100

Property crime severity

Low

34

Crime category icon

Mugging or robbery  26/100

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Car theft  21/100

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Car break-ins  31/100

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Home break-ins  25/100

Violent crime severity

Low

21

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Physical attacks  21/100

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Racism or religion motivated attacks  16/100

Other crime severity

Low

23

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Insult or harassment in public  23/100

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Corruption or bribery  48/100

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Drug problem  35/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $2

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Coffee

$1.3 - $4

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Beer 0.5L

$0.6 - $1.5

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Meal, inexpensive restaurant

$7.5 - $18

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Public transport, one-way ticket

$1.4 - $2

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Taxi 1km (normal tariff)

$1 - $2

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Meal for 2 people, mid-range restaurant, three-course

$32.5 - $80

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Bottle of mid-range wine

$3.3 - $9

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McMeal at McDonalds

$8 - $9

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Coke/Pepsi 0.33L

$1.9 - $3

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Public transport, monthly pass

$30 - $60

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Gasoline (1 liter)

$1.6 - $1.8

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Mobile phone monthly plan

$9 - $30

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Fitness club, monthly fee

$15 - $80

Weather In Madrid

°C
°F

Precipitation In Madrid

mm
in

Air Quality

Moderate

PM2.510

PM1019

43

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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