RatePunk Logo
Image of The Level at Melia Castilla
Image of The Level at Melia Castilla
Image of The Level at Melia Castilla
Image of The Level at Melia Castilla
icon

1/5

Image of The Level at Melia Castilla
Image of The Level at Melia CastillaImage of The Level at Melia CastillaImage of The Level at Melia CastillaImage of The Level at Melia Castilla

Safety index

92 out of 100

Show All Photos

Safe area tag

Safe area

Business

Family

City

The Level at Melia Castilla

Rating icon

8.9

Good (2,117 ratings)

Madrid, Spain - 

show on map
Location icon

490 m Plaza de Castilla

Location icon

980 m Santiago Bernabéu Stadium

Location icon

4.5 km Royal Palace of Madrid

Hotel Overview

**The Level at Melia Castilla** is a highly regarded hotel located in Madrid, known for offering its guests an excellent experience. Customer reviews commonly highlight the hotel's superior level of service, amenities, and prime location. Guests often praise its luxurious atmosphere, which makes for a memorable stay. However, as with any establishment, there are areas where guests feel improvements could be made.

Thumbs up icon

Hotel highlights

  1. Exemplary Service: Guests frequently commend the staff for their attentiveness, professionalism, and warm hospitality.
  2. Luxurious Rooms: The accommodations are praised for their comfort, cleanliness, and modern amenities.
  3. Prime Location: Its central location in Madrid is ideal for exploring the city, close to many attractions and convenient for public transport.
  4. Quality Dining Options: The on-site dining experiences are often highlighted for their quality and variety of culinary options.
  5. Exclusive Amenities: Many reviews appreciate the availability of exclusive amenities such as a private lounge, adding to the overall luxury experience.
Thumbs down icon

Area for improvement

  1. Price Point: Some guests feel the hotel's rates are on the higher side.
  2. Room Availability: Difficulty in booking certain room types during peak seasons has been mentioned.
  3. Noise Levels: A few guests have noted that soundproofing could be improved to mitigate noise from neighboring rooms or the hallway.
  4. Wi-Fi Connectivity: There have been sporadic mentions of Wi-Fi connectivity issues in some parts of the hotel.
  5. Pool Access: Limited pool access or hours of operation have disappointed some visitors.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast included

Spa

Pool

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Youtube Icon

Related hotel videos

Score icon8.9

RateScore

Total 2,117 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.9

Icon

9.6

Icon

booking

2,065 Reviews

8.9 / 10

Icon

expedia

52 Reviews

9.6 / 10

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

Bullet point

Total number of rooms 84

Bullet point

Number of floors 3

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 1971

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

6

Download

209

Upload

210

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Plaza de Castilla

490 m

Santiago Bernabéu Stadium

980 m

Royal Palace of Madrid

4.5 km

Puerta del Sol

5 km

Plaza Mayor

5.5 km

icon

Getting around

Cuzco Station

420 m

Madrid (XTI-Chamartin Train Station)

1.4 km

icon

Airports Nearby

Adolfo Suarez Madrid-Barajas Airport (MAD)

8 km

icon

Restaurants

Sumo

280 m

La Tagliatella

210 m

Pez Fuego

280 m

El Balandro

280 m

Piñera

Nearby

Street View

Icon

Daytime safety

87 out of 100

Very Safe

Icon

Nighttime safety

71 out of 100

Safe

Madrid safety index

Safety

Crime

92

Overall Safety Index

Very Safe

An average rating of the six safety categories

92 out of 100

Icon

Women safety

Very Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

87

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

100

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

76

Icon

Political safety

Very Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

89

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

99

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

27

Overall Crime index

Low

An average rating of the crime categories

27 out of 100

Property crime severity

Low

34

Crime category icon

Mugging or robbery  26/100

Crime category icon

Car theft  21/100

Crime category icon

Car break-ins  31/100

Crime category icon

Home break-ins  25/100

Violent crime severity

Low

21

Crime category icon

Physical attacks  21/100

Crime category icon

Racism or religion motivated attacks  16/100

Other crime severity

Low

23

Crime category icon

Insult or harassment in public  23/100

Crime category icon

Corruption or bribery  48/100

Crime category icon

Drug problem  35/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.3 - $2

icon

Coffee

$1.3 - $4

icon

Beer 0.5L

$0.6 - $1.5

icon

Meal, inexpensive restaurant

$7.5 - $18

icon

Public transport, one-way ticket

$1.4 - $2

icon

Taxi 1km (normal tariff)

$1 - $2

icon

Meal for 2 people, mid-range restaurant, three-course

$32.5 - $80

icon

Bottle of mid-range wine

$3.3 - $9

icon

McMeal at McDonalds

$8 - $9

icon

Coke/Pepsi 0.33L

$1.9 - $3

icon

Public transport, monthly pass

$30 - $60

icon

Gasoline (1 liter)

$1.6 - $1.8

icon

Mobile phone monthly plan

$9 - $30

icon

Fitness club, monthly fee

$15 - $80

Weather In Madrid

°C
°F

Precipitation In Madrid

mm
in

Air Quality

Moderate

PM2.510

PM1019

43

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

traffic icons

Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

No pets, service animals welcome

Our Recent Articles