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Image of NH Collection Salamanca Palacio de Castellanos
Image of NH Collection Salamanca Palacio de Castellanos
Image of NH Collection Salamanca Palacio de Castellanos
Image of NH Collection Salamanca Palacio de Castellanos
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1/5

Image of NH Collection Salamanca Palacio de Castellanos
Image of NH Collection Salamanca Palacio de CastellanosImage of NH Collection Salamanca Palacio de CastellanosImage of NH Collection Salamanca Palacio de CastellanosImage of NH Collection Salamanca Palacio de Castellanos

Safety index

89 out of 100

Show All Photos

Safe area tag

Safe area

Business

Business

Family

Family

Pet-friendly

City

City

Natural

NH Collection Salamanca Palacio de Castellanos

Rating icon

8.8

Good (2,945 ratings)

Salamanca, Spain - 

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Nearby San Esteban Convent

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210 m New Cathedral of Salamanca

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280 m Old Cathedral of Salamanca

Hotel Overview

NH Collection Salamanca Palacio de Castellanos is a hotel that receives mixed, but overall positive reviews from its guests. Located in a historic setting, it provides visitors with a unique experience. While many guests express satisfaction with their stay, citing various aspects of the hotel's services and amenities, others have pointed out areas that could use improvement.

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Hotel highlights

Location

Breakfast

Atmosphere

  1. Location: Situated in the heart of a historic city, providing easy access to popular tourist attractions.
  2. Service: Staff are often praised for being friendly and helpful, offering personalized attention.
  3. Room Quality: Many guests appreciate the cleanliness and comfort of the rooms, highlighting modern amenities.
  4. Breakfast: The breakfast is frequently mentioned as varied and delicious, with a wide selection of options.
  5. Atmosphere: The unique historic charm of the hotel provides a memorable experience for guests.
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Area for improvement

Accessibility

  1. Noise Levels: Some guests have remarked on the noise from the streets and other rooms, affecting their sleep quality.
  2. Wi-Fi Connectivity: There are complaints about the Wi-Fi being unreliable or slow in various parts of the hotel.
  3. Price: A few guests feel that the price of the stay does not match the value received, considering various aspects of the hotel.
  4. Room Temperature: Difficulties with adjusting the room temperature for comfort have been mentioned by some guests.
  5. Parking: Limited parking space and the inconvenience of nearby parking options have been highlighted by visitors.

Amenities

Babysitting

Babysitting

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Gym

Gym

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Related hotel videos

Score icon8.8

RateScore

Total 2,945 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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9.4

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booking

2,585 Reviews

8.7 / 10

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expedia

360 Reviews

9.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Breakfast

Parking

Amenities

Atmosphere

Cleanliness

Sleep

Restaurant

Food

Bathroom

Accessibility

Bar

Business

Nature

Family

Pets

Couples

Kitchen

Wi-Fi

Air Conditioning

Entertainment

Location was mentioned 248 times

2% Negative91% Positive

Reviews based on Location

User image
Dom Powell5 months ago
5/5Google icon

Great hotel, have here stayed multiple times. Superb location and awesome service from the staff. Rooms also have cots available and dog beds/bowls of requested ahead of time. 10 out of 10.

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Fabian Zschweigert10 months ago
4/5Google icon

EDIT: have improved overall rating to 4 stars as I have left behind an item which the hotel sent back to me promptly. Thanks! Decent although ageing hotel in a great location with more potential but held back by service. I arrived at a busy Saturday night at around 7pm, and knowing the central location I phoned ahead to find out about the parking situation. Nobody picked up at the hotel so after three tries I gave up. The parking was full (no surprise) and they have maybe 3-4 spaces out front to unload which were also full. Make sure you plan ahead and have looked at options. I ended up parking in the Reyes de Espana parking garage down the road which was easy to access and the hotel has a special deal with them (13€ overnight). At the front desk, the only chap on duty seemed to having to handle checkins, phones and dinner reservations so waiting times were respectively long. I’m an NH Titanium level member but the status was neither acknowledged, nor provided with an upgrade (fair enough, if the hotel was full) nor received a welcome amenity (sorry for the whine but this is key if you are wanting to compete against the big brands that do a much better job of this…). The rooms were better than expected given the age of the FF&E in the public spaces. I didn’t sleep well but that was more down to the jamon the night before than the hotel’s fault, although the AC did not manage to cool down the room at all. This wasn’t a particularly hot week and makes me wonder how the AC copes on a really hot day… Breakfast was OK although they choose a strange space to serve it in. Overall - People will choose the hotel for the location which was great but other than that the stay wasn’t particularly memorable and likely won’t return.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 62

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Number of floors 5

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

15

Download

129

Upload

103

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

San Esteban Convent

Nearby

New Cathedral of Salamanca

210 m

Old Cathedral of Salamanca

280 m

Plaza Mayor

350 m

University of Salamanca

490 m

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Getting around

La Alamedilla Station

910 m

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Airports Nearby

Valladolid (VLL)

39 km

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Restaurants

Mesón las Conchas

280 m

La Lula

210 m

Café-bar Rua

210 m

La Hoja 21

Nearby

Cuatro Gatos

210 m

Street View

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Daytime safety

81 out of 100

Very Safe

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Nighttime safety

62 out of 100

Safe

Salamanca safety index

Safety

Crime

89

Overall Safety Index

Very Safe

An average rating of the six safety categories

89 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

97

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Property safety

Safe

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Likelihood of theft.

lowhigh

73

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

86

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

23

Overall Crime index

Low

An average rating of the crime categories

23 out of 100

Property crime severity

Low

28

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Mugging or robbery  23/100

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Car theft  14/100

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Car break-ins  23/100

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Home break-ins  23/100

Violent crime severity

Minimal

18

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Physical attacks  17/100

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Racism or religion motivated attacks  11/100

Other crime severity

Minimal

19

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Insult or harassment in public  23/100

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Corruption or bribery  28/100

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Drug problem  35/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.2 - $1.2

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Coffee

$1 - $2

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Beer 0.5L

$0.6 - $1.5

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Meal, inexpensive restaurant

$5 - $16

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Public transport, one-way ticket

$1 - $1.5

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Taxi 1km (normal tariff)

$0.8 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$30 - $54

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Bottle of mid-range wine

$3 - $10

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McMeal at McDonalds

$8 - $10

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Coke/Pepsi 0.33L

$1 - $3

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Public transport, monthly pass

$22 - $37.4

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Gasoline (1 liter)

$1.5 - $1.9

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Mobile phone monthly plan

$7 - $25

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Fitness club, monthly fee

$30 - $35

Weather In Salamanca

°C
°F

Precipitation In Salamanca

mm
in

Air Quality

Good

PM2.58

PM1016

4

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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