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Image of Hotel Spa Relais & Chateaux A Quinta da Auga
Image of Hotel Spa Relais & Chateaux A Quinta da Auga
Image of Hotel Spa Relais & Chateaux A Quinta da Auga
Image of Hotel Spa Relais & Chateaux A Quinta da Auga
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Image of Hotel Spa Relais & Chateaux A Quinta da Auga
Image of Hotel Spa Relais & Chateaux A Quinta da AugaImage of Hotel Spa Relais & Chateaux A Quinta da AugaImage of Hotel Spa Relais & Chateaux A Quinta da AugaImage of Hotel Spa Relais & Chateaux A Quinta da Auga

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Safe area tag

Safe area

Business

Family

Luxury

Pet-friendly

Spa

Historic

Adventure sport

Boutique

Romantic

Natural

Hotel Spa Relais & Chateaux A Quinta da Auga

Rating icon

9.3

Excellent (990 ratings)

Santiago de Compostela, Spain - 

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3 km Santiago University Clinical Hospital

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3.5 km Alameda Park

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4.5 km San Martino Pinario Monastery

Hotel Overview

Hotel Spa Relais & Chateaux A Quinta da Auga is a well-regarded accommodation choice located in Santiago de Compostela. Based on user reviews, this hotel offers a mix of positive and negative experiences, providing insights into what guests can expect during their stay. Explore the ordered lists below to discover the top good and bad things about this establishment.

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Hotel highlights

Wellness

Food

Spa

  1. Beautiful Setting: The hotel is praised for its stunning location and picturesque surroundings, offering a tranquil and serene environment.
  2. Exceptional Spa Services: Many guests appreciate the high-quality spa services, remarking on the relaxing and rejuvenating experiences available.
  3. Friendly and Helpful Staff: The hotel’s staff receives high marks for their friendly demeanor and willingness to assist guests with their needs.
  4. Deluxe Rooms: The rooms are often highlighted for their comfort, spaciousness, and luxurious amenities, contributing positively to the overall guest experience.
  5. Exquisite Dining: The on-site dining options are lauded for their delicious cuisine, with particular praise for the variety and quality of the food offered.
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Area for improvement

  1. High Cost: A common critique is the high price point of the hotel, making it less accessible for some potential guests.
  2. Limited Parking: Some guests have experienced difficulties with parking, noting that the available spaces can be limited and somewhat inconvenient.
  3. Location Accessibility: Though the setting is beautiful, a few guests mentioned challenges with the hotel’s location being somewhat remote from local attractions and activities.
  4. Occasional Noise Issues: Despite generally being a peaceful environment, occasional noise from events or other guests can be a disturbance for some.
  5. Room Maintenance: While the rooms are generally praised, there have been mentions of maintenance issues or the need for updates in certain areas.

Amenities

Game room

Babysitting

Babysitting

Breakfast available

Breakfast available

Pet friendly

Pool

Spa

Hot Tub

Parking included

Parking included

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Related hotel videos

Score icon9.3

RateScore

Total 990 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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9.6

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booking

769 Reviews

9.2 / 10

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expedia

221 Reviews

9.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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120+ People Are Talking

Wellness

Spa

Food

Atmosphere

Breakfast

Location

Bar

Couples

Cleanliness

Sleep

Restaurant

Fitness

Amenities

Nature

Bathroom

Family

Kitchen

Business

Parking

Pool

Accessibility

Pets

Hot Tub

Entertainment

Air Conditioning

Wellness was mentioned 206 times

10% Negative82% Positive

Reviews based on Wellness

User image
Miryam9 months ago
5/5Google icon

Staff is amazing, they went above and beyond for my husband’s birthday with really nice details during our stay. Restaurant is a must try, fine experience! Wellness rituals are also worth trying if you are staying for more than 1 day (some of them are even for 3h!) you will get pampered and treated like a queen/king. Overall, worth the money! Only thing I didn’t like is ventilation in the bathroom (there is none).

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Franziska Hintze8 months ago
1/5Google icon

We did the St James Way before arriving at the hotel and had deliberately chosen a place to relax after hiking. Since we wanted to relax, we were ready to spend more than planned on our 5 nights. On Booking.com there are pictures of the indoor swimming pool and the Name "Hotel Spa" makes you believe it is a wellness hotel - living up to European standards. Upon arrival we learned that the indoor pool is subject to a supplementary charge of 30 Euros per person for 90 mins if you haven't booked the room "including spa option" (which is extremely hidden when booking). The outside pool area is not served by a waiter or any staff. If you need some mattresses for the sunbeds, you have to go back to the reception. Mattresses for the sunbeds are not available for all sunbeds and are often not brought out until the afternoon on several days. The armrests of the sunbeds are worn out and broke off. They leave pointy iron screws that present a severe health hazard. The sunbeds themselves are rusty. We have been to more than 30 4 and 5 star wellness hotels in Europe and this is definitely the worst experience we had so far in terms of wellness. We complained about the misleading marketing regarding the spa pool and attached extra costs and had to wait for 2 days until we heard back. We had to ask several times proactively until we were lucky enough to obtain a response. The complain management follows the guidelines of "we did everything correctly, we cannot do anything for you". The hotel benefits from its unique position as a "spa" hotel in santiago and treats complaints with a pinch of arrogance. I am not sure if this withstands comparison to other spa hotels due to the immense price for a room with breakfast and garden. To finish off with something positive: Breakfast has been very good albeit not varied and staff at breakfast and in the brasserie have been very nice.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 51

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Year Built 2009

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

26

Download

42

Upload

54

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Santiago University Clinical Hospital

3 km

Alameda Park

3.5 km

San Martino Pinario Monastery

4.5 km

Santiago de Compostela Cathedral

4.5 km

Obradoiro Square

4.5 km

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Getting around

Santiago de Compostela Station

4 km

Santiago de Compostela (SCQ-Lavacolla)

11.5 km

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Restaurants

La Bodeguilla de Santa Marta

2.5 km

Mario

3 km

A Nave de Vidán

840 m

Restaurante O Ferro

3 km

La Central Gastronómica

3.5 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.2 - $0.6

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Coffee

$1 - $2

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Beer 0.5L

$0.5 - $2

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Meal, inexpensive restaurant

$10 - $14

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Public transport, one-way ticket

$1.2 - $1.5

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Taxi 1km (normal tariff)

$0.5 - $1.5

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Meal for 2 people, mid-range restaurant, three-course

$30 - $80

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Bottle of mid-range wine

$3 - $10

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McMeal at McDonalds

$7 - $9.3

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Coke/Pepsi 0.33L

$1 - $2.1

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Public transport, monthly pass

$30 - $37.5

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Gasoline (1 liter)

$1.5 - $1.8

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Mobile phone monthly plan

$7.5 - $20

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Fitness club, monthly fee

$10 - $35

Weather In Santiago de Compostela

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°F

Precipitation In Santiago de Compostela

mm
in

Air Quality

Moderate

PM2.513

PM1023

37

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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